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Gate Agent Jobs in Tennessee (NOW HIRING)

Menzies Aviation

Wheelchair Agent

Alcoa, TN · On-site

$14/hr

Push wheelchair passengers to and from gates * Roll customer-occupied wheelchair safely down the jet bridge * Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair

Menzies Aviation

Wheelchair Supervisor

Memphis, TN · On-site

$12.25 - $15.75/hr

Role Purpose The Wheelchair Agent Supervisor is responsible for overseeing wheelchair assistance ... Coordinate with airline personnel, gate agents, dispatchers, and airport operations teams regarding ...

Menzies Aviation

Lead Wheelchair

Memphis, TN · On-site

$12.25 - $15.75/hr

Role Purpose The Lead Wheelchair Agent is responsible for supporting and coordinating wheelchair ... Communicate effectively with gate agents, dispatchers, supervisors, and airline personnel regarding ...

Menzies Aviation

Wheelchair Supervisor

Memphis, TN · On-site

$12.25 - $15.75/hr

Role Purpose The Wheelchair Agent Supervisor is responsible for overseeing wheelchair assistance ... Coordinate with airline personnel, gate agents, dispatchers, and airport operations teams regarding ...

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Showing results 21-40

All JobsGate Agent JobsGate Agent Jobs in Tennessee

Gate Agent information

See Tennessee salary details

$14

$16

$18

How much do gate agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for gate agent in Tennessee is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with airline staff to ensure smooth boarding and departure processes. Strong communication skills and familiarity with airline systems are essential for this role.
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Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Tennessee as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,922 per year, or $16.3 per hour.

Security Agent Full Time

ACTS-Aviation Security

Memphis, TN

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Join a Global Leader in Aviation Security!

Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays!
ACTS-Aviation Security Inc. has an immediate opening for a Security Agent at the Memphis International Airport in Memphis, TN.
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.
Essential Duties and Responsibilities:
Inspects airline equipment and checks for any unauthorized items.
Screens cargo using equipment/method designated by customer and according to customer’s specifications.
Performs aircraft monitoring, passenger wanding and gate guarding according to customer’s specifications.
Observes and monitors unit activity and facility surroundings when not performing inspection/validation duties.
Performs all other duties as assigned by management.
Reports to Operations Supervisor or Operations Manager, depending on size of unit.
Activities overseen by Lead or Senior Lead, depending on size of unit.

Salary Range:  
$15.00 per hour

Education:
High school diploma or GED

Requirements:

Must be willing to work in cold temperatures, as it is a requirement for this role. 
New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)
Not have been convicted of any of the listed FAA Disqualifying Crimes;.
Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.
Must be at least 18 years old.
Hold a valid U.S. driver’s license

Communication Skills:
Possess written and oral communication skills in English.

Certificates, Licenses and Registrations:
None.

Travel:
None

Environmental Requirements:
Works non standard work hours, evenings, weekends, holidays.

Demonstrated Competencies to be Successful in the Position:
Security Mindset – take pride in keeping the skies safe and the flights secure
Trust - keeping promises and speaking the truth.
Customer Focused - the willingness to listen and the duty to act – promptly and appropriately.
Team Spirit - integrity, experience, collaboration and open communication.
Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.
ACTS-Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category protected under applicable law.
For further information regarding Equal Employment Opportunity copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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