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Gate Agent Jobs in Alabama (NOW HIRING)

wearegat

Passenger Assistance Agent

Mobile, AL · On-site

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL · On-site

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Mobile, AL

$15 - $18.75/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Ramp Agent

Mobile, AL · On-site

$15.50 - $18.75/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

wearegat

Ramp Agent

Mobile, AL · On-site

$15.50 - $18.75/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

wearegat

Ramp Agent

Mobile, AL

$15.50 - $18.75/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

wearegat

Ramp Agent

Mobile, AL · On-site

$15.50 - $18.75/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

wearegat

Ramp Agent

Mobile, AL · On-site

$15.50 - $18.75/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

wearegat

Airport Ramp Agent

Huntsville, AL

$15/hr

Responsibilities for Ramp Agent * Safely lift, load, unload and transport baggage, mail, and cargo ... Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ...

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All JobsGate Agent JobsGate Agent Jobs in Alabama

Gate Agent information

See Alabama salary details

$14

$16

$18

How much do gate agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for gate agent in Alabama is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with airline staff to ensure smooth boarding and departure processes. Strong communication skills and familiarity with airline systems are essential for this role.
More about Gate Agent jobs

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Cities in Alabama with the most Gate Agent job openings:

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Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,876 per year, or $16.3 per hour.

PASSENGER SERVICES AGENT (PART-TIME)

HUNTLEIGH USA CORPORATION

Birmingham, AL • On-site

$10/hr

Part-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

NOW HIRING – IMMEDIATE OPENINGPASSENGER SERVICES AGENT (PART-TIME)Birmingham–Shuttlesworth International Airport (BHM)

Birmingham, Alabama

Company: Huntleigh USA
Pay Rate: $10.00 per hour
Shift Start Time: 6:00 AM

JOIN OUR TEAM TODAY

Huntleigh USA is seeking dependable, customer-focused individuals to join our team as Part-Time Passenger Services Agents at Birmingham–Shuttlesworth International Airport (BHM). We are actively hiring and looking to fill positions immediately.

As a Passenger Services Agent, you will play a critical role in assisting airline passengers who require wheelchair assistance and mobility support throughout the airport. If you enjoy helping others and thrive in a fast-paced environment, we encourage you to apply today.

POSITION SUMMARY

The Passenger Services Agent is responsible for fulfilling Huntleigh USA's commitment to providing exceptional service to airline passengers requiring wheelchair assistance, whether by necessity or for comfort. This role ensures a safe, efficient, and pleasant travel experience by providing wheelchair and aisle chair assistance, baggage support, and general customer service throughout the airport.

The Passenger Services Agent maintains compliance with Huntleigh USA, airline, and Transportation Security Administration (TSA) safety and security requirements while delivering professional and hospitable service to all passengers.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Transport passengers safely throughout the airport while remaining alert to potential hazards.
  • Provide wheelchair and aisle chair assistance to arriving and departing airline passengers.
  • Assist passengers in and out of wheelchairs while ensuring their comfort and safety.
  • Provide luggage assistance for inbound and outbound flights.
  • Assist hearing-impaired and visually impaired passengers with guidance and support.
  • Escort passengers to restaurants, restrooms, animal relief areas, and departure gates as needed.
  • Ensure passengers arrive at the correct gate safely and efficiently.
  • Provide general airport information, directions, and customer service assistance.
  • Communicate effectively with dispatchers, gate agents, and airline personnel regarding passenger assignments.
  • Complete incident reports and maintain accurate wheelchair trip logs.
  • Comply with TSA screening requirements and all airport safety regulations.
  • Remain attentive to passenger needs to ensure a safe and pleasant travel experience.
  • Retrieve and return wheelchairs to designated staging locations.
  • Perform additional duties as assigned by management.
QUALIFICATIONS
  • High School Diploma or equivalent may be required based on location.
  • Reliable transportation.
  • Ability to read, write, speak, and understand English.
  • Ability to follow verbal and written instructions.
  • Must successfully pass pre-employment and random drug and alcohol screenings as required.
  • Strong customer service skills and professional demeanor.
  • Passion for helping others and providing exceptional service.
  • Previous airport, passenger assistance, or customer service experience is preferred but not required.
PHYSICAL REQUIREMENTS
  • Ability to lift, carry, push, pull, and/or hold up to 75 pounds or more.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to lift, squat, stoop, bend, push, and maintain mobility throughout the workday.
  • Ability to assist passengers on stairs and boarding areas when required.
WORK ENVIRONMENT
  • Fast-paced airport environment.
  • Exposure to moving equipment, outdoor weather conditions, and moderate noise levels.
  • Possible exposure to extreme temperatures, humidity, fumes, vibrations, and other airport operating conditions.
  • Reasonable accommodations may be made for qualified individuals with disabilities.
BENEFITS
  • Medical, Dental, and Vision Coverage
  • Flexible Scheduling
  • Career Growth Opportunities Within Huntleigh USA
  • Valuable Experience in Airport and Airline Operations
APPLY TODAY

Huntleigh USA is actively recruiting for this position and interviews will be conducted as qualified applicants are identified. Positions are limited and may be filled quickly.

Qualified candidates are encouraged to apply immediately

Apply