Game Operations Coordinator Jobs in Michigan (NOW HIRING)

The Community Impact Coordinator is a key member of the  Detroit Lions Foundation & Community Impact Team, which conducts the heart-work of the organization. This high-functioning team works collaboratively and focuses on 5 core pillars (Food Access, Literacy, Cancer Support, Military Support, and Social Justice), NFL initiatives and emergency response need. This multi-faceted position will report to and work closely with the Manager of Community Impact & Legend Relations. The Community Impact Coordinator will have an active role with the Legends Community in addition to coordinating events and activations during the season and throughout the year.

ESSENTIAL FUNCTIONS (including, but not limited to):
The Community Impact Coordinator position will have daily responsibilities including, without limitation, the following:

• Coordinates assigned community awareness and social responsibility initiatives supporting the Detroit Lions core pillars.
• Provide support for key Legends Community initiatives, including Legend Homecoming planning and staffing Legend appearances as needed 
• Attend & assist with monthly Peer Pride meeting and annual Peer Pride Training 
• Develop and execute community-related fan engagement initiatives. Gather and analyze feedback/data to identify opportunities for improvement. This includes managing fan communications and responding to inquiries in a professional and timely fashion.
• Track engagement metrics, prepare reports for evaluating program effectiveness and participant satisfaction. 
• Coordinates community awareness and social responsibility initiatives for Detroit Lions Family Association (DLFA) members ensuring close alignment with the organization's priorities and determining areas of opportunity for involvement 
• Assist with departmental initiatives/activations as needed
• Attend all Detroit Lions season and playoff home games supporting the Community Impact Initiatives 
• Balances and reconciles invoices for accurate tracking 
• Staff Legends appearances as needed 
• Assist with planning Player & Legend community events and creating event recaps 
• Assist in data entry and scheduling for Helper Helper database 
• Assist with managing Lions Legends CRM

NON-ESSENTIAL FUNCTIONS:

• Supports in projects and organizational tasks, as needed (e.g., data entry, correspondences, invoice processing, scheduling, event logistics, assist with concur)
• Coordinate all administrative details for visitors, including greeting and escorting all scheduled visitors, coordinating conference rooms, food and beverages, calendar requests, conference rooms, A/V, travel, and other activities as needed. Monitor status of all visitors while on-site
• Occasionally assist Football Operations with DLFA-related community activities 
• Performs other related duties as assigned 

REQUIRED EXPERIENCE:

• Bachelor's degree or equivalent work experience
• Minimum 2 years of experience working in events, hospitality, community/public engagement and/or business administration, preferred
• Ability to manage multiple tasks, prioritize effectively, exercise flexibility as needed, communicate changes or updates in a timely manner
• Strong interpersonal skills, excellent at building and maintaining professional relationships and strong ability to cultivate a sense of community internally
• Self-starter who is excited to add value to their team and organization
• A valid Driver's License and a good driving record
• Will adjust schedule as needed to meet work goals and time constraints.
• May require work out of both the Ford Field Management Office and the Meijer Performance Center
• Team-First mindset and approach in all duties and responsibilities
• Excellent interpersonal skills with ability to connect with, and relate to, all levels of staff, management, clients, and vendors.
• Strong computer skills including experience with MS Office products, including but not limited to, Word, Excel, Outlook, and PowerPoint with the ability to learn new programs. Exceptional written and verbal communication skills.
• Ability to work flexible schedule including nights, weekends and holidays.
• You may use AI as a tool in creating your application, but this role is powered by human talent-your judgment, experience, and character are integral. Please let your personal talent shine.