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Full Time Veterinary Receptionist Jobs in Virginia

Alliance Animal Health

Veterinary Receptionist

Radford, VA · On-site

$14 - $17/hr

Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate ... Note - some benefits may only be available to or vary slightly for full time employment status vs ...

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Full Time Veterinary Receptionist information

What is a full time veterinary receptionist?

Full Time Veterinary Receptionists are administrative professionals who work in veterinary clinics or animal hospitals, managing front desk operations and customer service. Their responsibilities typically include answering phones, scheduling appointments, greeting clients and their pets, processing payments, and maintaining medical records. They play a crucial role in ensuring smooth communication between pet owners and veterinary staff. As the first point of contact, they provide compassionate support to clients and help create a welcoming environment for both animals and their owners.

What are some typical challenges a full time veterinary receptionist might face, and how can they be addressed?

Full Time Veterinary Receptionists often handle a fast-paced environment where multitasking is essential, such as managing phone calls, scheduling appointments, and assisting distressed pet owners. One common challenge is balancing administrative duties with providing compassionate customer service, especially during busy periods or emergencies. Building strong communication skills, staying organized, and remaining calm under pressure can help manage these challenges effectively. Additionally, teamwork with veterinarians and technicians is crucial to ensure smooth clinic operations and positive experiences for both pets and their owners.

What are the key skills and qualifications needed to thrive as a full time veterinary receptionist, and why are they important?

To thrive as a Full Time Veterinary Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for efficiently managing front desk operations, ensuring a positive client experience, and supporting smooth clinic workflow.

What is the difference between Full Time Veterinary Receptionist vs Part Time Veterinary Receptionist?

AspectFull Time Veterinary ReceptionistPart Time Veterinary Receptionist
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsSame as part-time, often no additional certifications requiredSame as full-time, may have flexible scheduling
Work EnvironmentConsistent presence in veterinary clinics, handling calls, appointments, and client interactionsSimilar environment but with reduced hours and responsibilities
Employer UsageCommon in clinics needing full coverageUsed for staffing flexibility or part-time roles

The main difference between a Full Time Veterinary Receptionist and a Part Time Veterinary Receptionist is the number of hours worked weekly. Full-time roles offer consistent hours and benefits, while part-time positions provide flexibility with fewer hours. Both roles require similar skills and credentials, and they operate in the same work environment within veterinary clinics.

Is a full time veterinary receptionist a stressful job?

A full-time veterinary receptionist often experiences stress due to managing multiple tasks such as client communication, appointment scheduling, and handling emotional situations with pet owners. The job requires strong organizational skills and the ability to stay calm under pressure, especially during busy periods or emergencies.

What are the most commonly searched types of Veterinary Receptionist jobs in Virginia?

The most popular types of Veterinary Receptionist jobs in Virginia are:

What are popular job titles related to Full Time Veterinary Receptionist jobs in Virginia?

For Full Time Veterinary Receptionist jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Full Time Veterinary Receptionist jobs in Virginia look for?

The top searched job categories for Full Time Veterinary Receptionist jobs in Virginia are:

What cities in Virginia are hiring for Full Time Veterinary Receptionist jobs?

Cities in Virginia with the most Full Time Veterinary Receptionist job openings:

Full Time Veterinary Receptionist jobs near you
Infographic showing various Full Time Veterinary Receptionist job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Veterinary Receptionist

Arlington, VA • On-site

Veterinary Practice Partners
10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

22nd of 52 rated veterinary

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Veterinary Practice Partnersexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Veterinary Receptionist
Caring Hands Clarendon is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature.
Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $18.00-$20.00 dependent on skills and experience
Schedule: Monday- Friday 7:30AM-8AM, every other Saturday 8AM-4PM
Responsibilities
  • Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
  • Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
  • Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
  • Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
  • Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
  • Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
  • Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience

Qualifications
  • Minimum 1 year of experience as a veterinary receptionist is required
  • Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
  • Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
  • Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
  • Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
  • Strong verbal and written communication skills, including active listening and conflict resolution
  • Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients

About Caring Hands Clarendon
Caring Hands is a network of eight veterinary hospitals founded on a simple mission: creating a better world for animals and their people. We reimagine what a veterinary practice can be and how it should serve pets and their families. Trust is the foundation of everything we do, which is why we've designed the most open and transparent veterinary experience in the region. From open treatment areas and windows into surgical suites to our Open Door Policy, every detail is centered around you and your pet's care.
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