Los Angeles, CA · On-site
$21.50 - $29/hr
1Above Technology LLC in Los Angeles seeks a Tier 1 Helpdesk Technician to provide frontline technical support to end users across client accounts. You will triage, troubleshoot common issues ...
New
Los Angeles, CA · On-site
$21.50 - $29/hr
1Above Technology LLC in Los Angeles seeks a Tier 1 Helpdesk Technician to provide frontline technical support to end users across client accounts. You will triage, troubleshoot common issues ...
New
Tullahoma, TN · On-site
$35K - $37K/yr
Overview BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III ... Employment Type: FULL_TIME
Tullahoma, TN · On-site
$35K - $37K/yr
Overview BlueWater Federal is looking for a Tier 1 Help Desk Specialist to support the BCITS III ... Employment Type: FULL_TIME
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
Arlington, VA · On-site
$23.50 - $32.25/hr
They are seeking a Tier 1 Help Desk Analyst to provide first-level support, troubleshoot issues, and maintain IT operations for their clients. Responsibilities : • Answering calls, executing ...
Arlington, VA · On-site
$23.50 - $32.25/hr
They are seeking a Tier 1 Help Desk Analyst to provide first-level support, troubleshoot issues, and maintain IT operations for their clients. Responsibilities : • Answering calls, executing ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
Tier 1 Help Desk Specialists are responsible for ticket triage, incident logging, clear communication with users, and accurate escalation to Tier 2 and Tier 3 teams when necessary. These roles help ...
Tier 1 Help Desk Specialists are responsible for ticket triage, incident logging, clear communication with users, and accurate escalation to Tier 2 and Tier 3 teams when necessary. These roles help ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
Helpdesk Specialist Tier 1/2 Employment Type: Onsite Annexa is currently working with D.C. Government's Department of Licensing and Consumer Protection and we are seeking a Helpdesk Specialist Master ...
Helpdesk Specialist Tier 1/2 Employment Type: Onsite Annexa is currently working with D.C. Government's Department of Licensing and Consumer Protection and we are seeking a Helpdesk Specialist Master ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Paid holidays Employment Type: Full-Time
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Juneau, AK · On-site
We are currently hiring for a Full-Time, Tier-1 Service Desk Technician, to work in-office, Monday through Friday from 8am-5pm. The candidate will be involved in all front-line aspects of IT support ...
Juneau, AK · On-site
We are currently hiring for a Full-Time, Tier-1 Service Desk Technician, to work in-office, Monday through Friday from 8am-5pm. The candidate will be involved in all front-line aspects of IT support ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Full Time Tier 1 Helpdesk | Full Time Helpdesk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, sometimes more advanced depending on role |
| Work Environment | Helpdesk support, call centers, or on-site support | Helpdesk support, on-site or remote troubleshooting |
| Employer & Industry Usage | Common in IT support, MSPs, corporate IT departments | Used in IT support roles across various industries |
Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting end-users. The main difference lies in job titles used by employers; 'Helpdesk Technician' may imply a broader or slightly more advanced role, but both positions typically require similar skills and certifications.
Los Angeles, CA • On-site
$21.50 - $29/hr
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
1Above Technology LLC in Los Angeles seeks a Tier 1 Helpdesk Technician to provide frontline technical support to end users across client accounts. You will triage, troubleshoot common issues, document steps, and escalate complex problems as needed. This on-site role emphasizes strong communication, patience with non-technical users, and adherence to SLAs within a fast-paced ticketing environment. You will also handle password resets, AD tasks, and basic network concerns as part of daily duties. #J-18808-Ljbffr
