ZipRecruiter

Log In

2

Full Time Technical Support Manager Jobs (NOW HIRING)

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of campus events from official ceremonies and high ...

FreedomPay

Manager, Technical Support

Philadelphia, PA · On-site

The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental ...

Litera

Manager, Technical Support

Concord, NC · On-site

The Manager, Technical Support is responsible for leading and developing a team of Technical Support Engineers while ensuring consistent, high-quality customer outcomes across Litera's product ...

QSIC

Technical Support

Dallas, TX

Manage your case queue with discipline - maintaining accurate Salesforce records, communicating ... At least 2 years in a technical support role where you regularly resolved issues that required ...

next page

Showing results 1-20

All JobsFull Time JobsTechnology JobsDesktop Support JobsDesktop Manager JobsFull Time Technical Support Manager Jobs

Full Time Technical Support Manager information

See salary details

$29.5K

$85.9K

$147.5K

How much do full time technical support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for full time technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Technical Support Manager vs Technical Support Specialist?

AspectFull Time Technical Support ManagerTechnical Support Specialist
CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like CompTIA or HDIAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work EnvironmentLeads support teams, manages escalations, and oversees support operationsProvides direct technical support to customers or end-users
Employer & Industry UsageUsed in IT departments across various industries, including tech, healthcare, and financeCommon in customer service centers, IT support firms, and internal tech teams

The Full Time Technical Support Manager focuses on team leadership, support strategy, and operational management, while the Technical Support Specialist handles direct technical assistance to users. Both roles require technical knowledge and certifications, but differ mainly in scope and responsibilities.

What cities are hiring for Full Time Technical Support Manager jobs?

Cities with the most Full Time Technical Support Manager job openings:

What are the most commonly searched types of Technical Support Manager jobs?

The most popular types of Technical Support Manager jobs are:

What states have the most Full Time Technical Support Manager jobs?

States with the most job openings for Full Time Technical Support Manager jobs include:

What are popular job titles related to Full Time Technical Support Manager jobs?

For Full Time Technical Support Manager jobs, the most frequently searched job titles are:

Full Time Technical Support Manager jobs near you

Technical Support Manager

Bensalem, PA • On-site

Medihill
1 - 10 employees
Learn more about Medihillexternal

Full-time

Dental, PTO

Re-posted 28 days ago

Job description


The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in training team members, overseeing equipment installations, and providing technical support both on-site and over the phone.
Requirements
  • Manage, mentor, and develop a team of technical support specialists, ensuring they are equipped with the skills and knowledge to perform their duties effectively.
  • Oversee the entire customer support process, from initial order receipt to equipment installation and ongoing technical support, ensuring customer satisfaction and safety.
  • Identify areas for process improvement within the technical support team, implementing new procedures and technologies to enhance efficiency and service quality.
  • Develop and deliver training programs to ensure all team members are proficient in equipment assembly, programming, testing, and troubleshooting, as well as customer interaction.
  • Ensure all equipment is properly assembled, tested, and fully operational before deployment to customers, adhering to the highest safety and quality standards.
  • Manage complex or escalated customer interactions, providing expert-level support and ensuring issues are resolved promptly.
  • Track and analyze key performance metrics, such as response times, customer satisfaction, and equipment failure rates, to identify trends and areas for improvement.
  • Work closely with other departments, such as product development and logistics, to ensure seamless operations and effective customer support.
  • Prepare and present regular reports on team performance, customer feedback, and technical issues to senior management.
  • Ensure all team activities comply with relevant regulations and company policies, particularly in relation to customer safety and privacy.

    • Benefits
    • 1 week vacation
    • dental insurance
    • major holidays

    Apply