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Full Time Technical Support Manager Jobs in Raleigh, NC

Time management skills * Ability to develop relationships with clients and internal staff * Follow ... Annual Bonus * 18 days of PTO * 401K with 4% match * Full-time * Salary 45-50k * In office position ...

The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ...

The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ...

Lead in resolving technical issues, provide top-tier support, and contribute to world-class ... Experience in Vulnerability Management and Web Application Security/Firewall application support.

Lead in resolving technical issues, provide top-tier support, and contribute to world-class ... Experience in Vulnerability Management and Web Application Security/Firewall application support.

The Technical Support Analyst will provide technical support to customers who are experiencing ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

The Technical Support Analyst will provide technical support to customers who are experiencing ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

The Technical Support Analyst will provide technical support to customers who are experiencing ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

Manage support requests through phone, email, customer portals, and other support channels. * Escalate complex technical issues to engineering, Research & Development, or other support teams when ...

You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...

You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...

We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ... your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Technical Support Enablement Trainer

Raleigh, NC · On-site +1

$31.50 - $42/hr

You will work closely with Customer Success leadership, Technical Enablement, Product Management ... Experience with highly technical support procedures in similar industries to VAST Data * Strong ...

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Full Time Technical Support Manager information

See Raleigh, NC salary details

$28.7K

$83.5K

$143.4K

How much do full time technical support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for full time technical support manager in Raleigh, NC is $83,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $101,100.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Technical Support Manager vs Technical Support Specialist?

AspectFull Time Technical Support ManagerTechnical Support Specialist
CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like CompTIA or HDIAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work EnvironmentLeads support teams, manages escalations, and oversees support operationsProvides direct technical support to customers or end-users
Employer & Industry UsageUsed in IT departments across various industries, including tech, healthcare, and financeCommon in customer service centers, IT support firms, and internal tech teams

The Full Time Technical Support Manager focuses on team leadership, support strategy, and operational management, while the Technical Support Specialist handles direct technical assistance to users. Both roles require technical knowledge and certifications, but differ mainly in scope and responsibilities.

What cities near Raleigh, NC are hiring for Full Time Technical Support Manager jobs?

Cities near Raleigh, NC with the most Full Time Technical Support Manager job openings:

Infographic showing various Full Time Technical Support Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, 7% Hybrid, and 13% Remote job distribution, with an average salary of $83,515 per year, or $40.2 per hour.

Branch Technical Support Manager

Raleigh, NC • On-site

Full-time

Posted 13 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz


Job description

Overview

Our Branch Technical Support Manager is responsible for the coordination and provision of support services at our branches/remote sites inclusive of end-user technologies, network gear, circuits, servers and key peripherals. This person will have familiarity with retail banking operations and will have solid communication skills as they engage service partners(internal and external). . 


Responsibilities & Qualifications

Duties & Responsibilities:
Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.


Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.


Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.


Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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