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Full Time Shopify Customer Service Jobs (NOW HIRING)

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

Lucky Tattoo Supply

Be Seen First

Customer Service Representative

Largo, FL · On-site

$15 - $17/hr

Proficiency in Microsoft Office (Shopify or CRM experience is a plus) * Highly organized ... service and quality come first. If you're driven, dependable, and ready to grow, we'd love to have ...

Genpact

Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk ... This is a full-time, on-site position based out of Tomball, TX. * Work Arrangement: Hybrid schedule ...

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Full Time Shopify Customer Service information

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How much do full time shopify customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for full time shopify customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Shopify Customer Service vs Full Time Shopify Support Specialist?

AspectFull Time Shopify Customer ServiceFull Time Shopify Support Specialist
Primary RoleHandling customer inquiries, order issues, and refundsProviding technical support, troubleshooting store issues, and assisting with platform features
Required SkillsCustomer communication, problem-solving, basic e-commerce knowledgeTechnical troubleshooting, platform expertise, problem resolution
Work EnvironmentCustomer service centers, remote or office-basedTechnical support centers, remote or office-based
Common CertificationsCustomer service certifications, Shopify basicsTechnical support certifications, Shopify Partner or Expert credentials

While both roles involve supporting Shopify store owners, Full Time Shopify Customer Service focuses on customer interactions and order issues, whereas Full Time Shopify Support Specialist emphasizes technical troubleshooting and platform assistance. The roles often overlap but differ mainly in technical complexity and focus area.

What cities are hiring for Full Time Shopify Customer Service jobs? Cities with the most Full Time Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Full Time Shopify Customer Service jobs? States with the most job openings for Full Time Shopify Customer Service jobs include:
Full Time Shopify Customer Service jobs near you

Shopify Website Manager

Rostam Direct LLC

Tipp City, OH • On-site

Full-time

Posted 11 days ago

Job description

Job Type
Full-time
Description
The Shopify Website Manager is responsible for overseeing the performance, design, functionality, and optimization of the company's Shopify website. This role involves managing the end-to-end e-commerce experience, including updating product listings, implementing promotions, optimizing user experience, and maintaining site security and functionality. The manager will collaborate with marketing, design, and development teams to ensure the website aligns with branding and business goals while driving sales and customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and develop innovative ideas to enhance the brand's growth and elevate customer experience on the website.
Essential Duties and Responsibilities
• Performance Analysis: Analyze website performance and provide regular reporting and insights and find ways to improve conversion rate.
• Page Optimization: Enhances customer experience and journey by optimizing homepage, category, and PDP content, site search and landing pages
• Testing: Develop, implement, and analyze A/B split testing experiments to improve engagement and conversion on websites.
• Reviews: Manage ratings and reviews solicitations and review strategies.
• Quality Control Management: Conduct daily audits of the live site to ensure all seasonal product content is updated and accurate.
• Marketing Collaboration: Coordinate with email team and merchandisers on weekly emails and SMS calendars.
• SEO Optimizations: plan and organize website content, monitor keyword rankings, and analyze traffic data.
• Third Party Integrations: Manage and optimize third party apps and integrations to enhance functionality of the Shopify store
• Shopify: Master the Shopify dashboard and use tools to continuously evolve effective site conversion tactics.
• Test Shopify apps to help customer shopping experience, increase conversion rates and average order values.
• Develop collaborative relationships: Build relationships with marketing, email, paid search, social and merchandising colleagues to ensure website strategy and branding is consistent
Requirements
• Bachelor's Degree
• 3+ years' experience with website management
• Experience with additional tools including Shopify, Google Analytics, Google Search Console, Ahrefs/SEMRUSH, preferred
• Excellent communication skills and self-starter with enthusiasm for web data
• Ability to manage multiple projects and optimistic about taking on new projects
• Excellent organizational, verbal and written communication skills
• Have a proven track record to continuously evolve with ecommerce trends and digital marketing
Physical Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
• The position is regularly required to sit at a desk/computer.

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