Customer Service Representative
$15.50 - $21/hr
Handle all customer service related inquires pertaining to the wholesale website and sales ... Previous experience with Shopify preferred, but not required. * Previous experience with Lightspeed ...
$15.50 - $21/hr
Handle all customer service related inquires pertaining to the wholesale website and sales ... Previous experience with Shopify preferred, but not required. * Previous experience with Lightspeed ...
$15.50 - $21/hr
Handle all customer service related inquires pertaining to the wholesale website and sales ... Previous experience with Shopify preferred, but not required. * Previous experience with Lightspeed ...
$180K - $200K/yr
From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive ... Expand Martech stack strategy to drive growth (Shopify, CRM, analytics, automation). * Ensure clean ...
$180K - $200K/yr
From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive ... Expand Martech stack strategy to drive growth (Shopify, CRM, analytics, automation). * Ensure clean ...
Boston, MA · On-site +1
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Boston, MA · On-site +1
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Boston, MA · On-site +1
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Boston, MA · On-site +1
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
Collaborate with logistics and customer service on order management, fulfillment accuracy, and post ... Proficiency with Shopify admin, bulk CSV operations, and common e-commerce integrations
Collaborate with logistics and customer service on order management, fulfillment accuracy, and post ... Proficiency with Shopify admin, bulk CSV operations, and common e-commerce integrations
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Lehi, UT · On-site
Integrate Shopify with third-party systems (ERP, CRM, marketing tools, fulfillment, analytics, etc ... Applicants must be currently authorized to work in the United States on a full-time basis. Note:
Quick apply
Lehi, UT · On-site
Integrate Shopify with third-party systems (ERP, CRM, marketing tools, fulfillment, analytics, etc ... Applicants must be currently authorized to work in the United States on a full-time basis. Note:
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Quick apply
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Quick apply
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Quick apply
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Quick apply
$23 - $25/hr
The E-commerce Customer Service Representative will be responsible for supporting customers, orders ... Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
Integrate Shopify with third-party systems (ERP, CRM, marketing tools, fulfillment, analytics, etc ... Applicants must be currently authorized to work in the United States on a full-time basis. Note:
Integrate Shopify with third-party systems (ERP, CRM, marketing tools, fulfillment, analytics, etc ... Applicants must be currently authorized to work in the United States on a full-time basis. Note:
Madison, WI · On-site
Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...
Quick apply
Madison, WI · On-site
Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Madison, WI · On-site
Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...
Madison, WI · On-site
Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation Employment Type: Full-Time
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Full Time Shopify Customer Service | Full Time Shopify Support Specialist |
|---|---|---|
| Primary Role | Handling customer inquiries, order issues, and refunds | Providing technical support, troubleshooting store issues, and assisting with platform features |
| Required Skills | Customer communication, problem-solving, basic e-commerce knowledge | Technical troubleshooting, platform expertise, problem resolution |
| Work Environment | Customer service centers, remote or office-based | Technical support centers, remote or office-based |
| Common Certifications | Customer service certifications, Shopify basics | Technical support certifications, Shopify Partner or Expert credentials |
While both roles involve supporting Shopify store owners, Full Time Shopify Customer Service focuses on customer interactions and order issues, whereas Full Time Shopify Support Specialist emphasizes technical troubleshooting and platform assistance. The roles often overlap but differ mainly in technical complexity and focus area.
Job Responsibilities:
Handle all customer service related inquires pertaining to the wholesale website and sales.
Oversee sales and returns for wholesale website.
Distribute orders for fulfillment.
Screen and direct a high-volume number of calls and e-mails pertaining to wholesale sales and customer service.
Help customers navigate the website and place orders online.
Provide knowledgeable answers to questions about products, pricing and availability.
Help resolve product returns, respond to shipping inquiries and answer order status questions.
Resolve shipping and credit card issues.
Excellent communication skills with the ability to identify and communicate issues to department personnel and find solutions for those issues.
Proficiency with PC, MAC and apple products.
Previous experience with Shopify preferred, but not required.
Previous experience with Lightspeed Retail preferred, but not required
Sourced by ZipRecruiter
Retail
51 - 200 Employees
Atlanta, GA, US
2013