Full Time Saas Support Jobs (NOW HIRING)

Job Summary: We are seeking an experienced, strategic leader in SaaS and digital marketing to join as Senior Marketing Director to lead a team of Digital Marketers focused on the Global Water Solutions business. This full-time role is central to launching and scaling new SaaS offerings and accelerating our digital transformation in Global Water Solutions Business (GWS). The GWS business includes Global Light Water Solutions, Global Downstream, GHT, Global Power, & Global Basic.

You will bridge product innovation and work cross-functionally with digital development, marketing, and commercial teams to drive digital, product-led growth. The results of your impact will be the development of a differentiated SaaS solution that solves unmet customer needs, accelerates pipeline generation, and positions Global Water as an emerging software leader.

• Identify, analyze, and validate new digital business models
• Incubate and launch SaaS products
• Develop go-to-market strategies and build sustainable revenue engines

Location: Naperville, IL

What You Will Do:

Product Incubation & Delivery

• Create a customer-first narrative with an aligned digital product roadmap.
• Lead the development of new SaaS products - identify market gaps and customer pain points where legacy systems or processes create inefficiencies, data silos, and limited visibility. Translate gaps into opportunities solved with new digital products that will create a compelling and unified customer experience.
• Refine business models (ARR, NRR, CAC/LTV, payback)
• Partner with the product teams through the agile processes (discovery and delivery) with structured experimentation
• Develop data sets and dashboards to measure adoption, usage, and value

Go-to-Market & Commercialization Partnership:

• Define ideal customer profiles, market segments, and product positioning
• Lead pricing and packaging (eg. bundles or tiers), including usage-based or tiered models
• Partner with Marketing and Sales to develop GTM plans, enablement playbooks, and adoption programs.
• Develop and launch multi-channel campaigns leveraging Marketing Communications and enterprise capabilities.
• Own revenue targets for incubated products and report growth KPIs

Cross-Functional Leadership & Change Management:

• Mobilize cross-functional teams
• Translate technical concepts for non-digital and executive audiences
• Lead internal enablement and change initiatives (field pilots, operational readiness)
• Foster a culture of curiosity, experimentation, and learning from failure

Additional Responsibilities:

• Collaboration on IoT strategy and development plans
• Partner with Transformation leadership to integrate digital capabilities
• Assess competitive landscape and elevate awareness of external innovation
• Develop and coach team members, support professional growth, and team culture

Minimum Qualifications:

• 8-10 years of product marketing experience (MBA or graduate degree preferred)
• Proven experience in SaaS product development and commercialization, preferably in a start-up environment.
• Track record of revenue ownership (ARR, retention, SaaS scaling)
• Expertise in pricing, segmentation, and GTM execution for software products
• Experience running structured experiments and validating business assumptions
• Strong project management and execution skills for cross-functional initiatives
• Financial acumen and ability to model and assess P&L requirements
• Excellent interpersonal, presentation, and executive communication skills
• Able to translate technical/data concepts for commercial and operational teams
• Comfortable with ambiguity and challenging the status quo in legacy environments

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