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Full Time Remote Network Support Jobs (NOW HIRING)

Provider Network Manager

Sacramento, CA · Remote

$80K - $85K/yr

This full-time, remote position is an excellent opportunity for a motivated professional who enjoys ... and supporting the continued growth and success of the provider network throughout Northern ...

Provider Network Manager

Sacramento, CA · On-site +1

$80K - $85K/yr

This full-time, remote position is an excellent opportunity for a motivated professional who enjoys ... and supporting the continued growth and success of the provider network throughout Northern ...

Provider Network Manager

Sacramento, CA · Remote

$80K - $85K/yr

This full-time, remote position is an excellent opportunity for a motivated professional who enjoys ... and supporting the continued growth and success of the provider network throughout Northern ...

$55K - $99K/yr

The Role Your Role As a Network Support Specialist, you will help ensure the availability ... S. is $55,200, to, $99,240, based on a full-time schedule reflects the minimum and maximum target ...

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

... support to corporate users, remote users, resolving their issues via ServiceNow, and proactively verifying efficient corporate network connectivity and managing WAN/LAN deployment Regularly review ...

More information is available at www.next-it.net This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. Support ...

... network support, and the onboarding/offboarding process as FSAI takes IT fully in-house. This is the most hands-on build-and-operate seat on the team: you're standing up device management and remote ...

Showing results 21-40

Full Time Remote Network Support information

See salary details

$41.5K

$92.5K

$132.5K

How much do full time remote network support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for full time remote network support in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a full time remote network support?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What are the key skills and qualifications needed to thrive as a full time remote network support?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by full time remote network support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What cities are hiring for Full Time Remote Network Support jobs?

Cities with the most Full Time Remote Network Support job openings:

What are the most commonly searched types of Remote Network Support jobs?

The most popular types of Remote Network Support jobs are:

What states have the most Full Time Remote Network Support jobs?

States with the most job openings for Full Time Remote Network Support jobs include:

What are popular job titles related to Full Time Remote Network Support jobs?

For Full Time Remote Network Support jobs, the most frequently searched job titles are:

Nearshore Remote - Network Technician & System Administrator (T2) for MSP

Delray Beach, FL • Remote

$71K - $96K/yr

Full-time

PTO

Re-posted 3 days ago


Job description

This post is exclusively for our Nearshore team. Candidates must be pre-qualified, if you wish to apply please email resumes@caperion.net and state why you believe you would be a good fit. Failure to complete this step first means your application will be instantly discarded. Side-stepping our process will disqualify you from all job opportunities in the future.

We're an IT consulting firm and managed service provider headquartered in Delray Beach, Florida, in business over 20 years. We support commercial businesses across our region and nationally with managed IT, cybersecurity, cloud infrastructure, connectivity and data protection.

Our nearshore team isn't a call center or an overflow queue. You'll be a full member of our technical staff, working the same clients, the same tickets, and the same escalation path as our US based engineers.

HOW WE WORK

We own the outcome, not the ticket. Anyone can close a ticket. We stay with a problem until the client's business is actually working again. As we tell our clients: backup without monitoring is just hope — we don't hope, we verify.

Documentation is the job, not the paperwork after the job. If it isn't written down, it didn't happen, end of story.

We invest in people who invest in themselves. We set annual education and certification benchmarks, and we back them with time and funding. Techs who grow here move up here, diligence and loyalty are rewarded.

One team, multiple countries. Our engineers nearshore and US are peers. Same standards, same expectations, same respect.

Clients know our names. We're not a portal and a queue. Our clients call people they know, and we answer.

What you'll do

  • Provide remote help-desk and escalation support for end users
  • Serve customers handling tickets up through your Tier 2 skill set
  • Install, configure, and troubleshoot desktop, server, and network hardware
  • Build, monitor, and maintain full client environments — on-premise, cloud, and hybrid
  • Configure and maintain secure connectivity across multiple sites, hosting environments, and remote staff
  • Monitor and service backups, security systems, and other critical services
  • Work on design projects covering environments, connectivity, and cybersecurity
  • Write scripts to automate repetitive work and reduce error
  • Create training materials and lead training sessions for staff on new procedures and technologies
  • Provide end-user training on equipment and applications
  • Complete assigned research and project work
  • Communicate clearly with clients and teammates by phone and email
  • Follow up after job completion to confirm the client is genuinely satisfied
  • Document every call, email, and service request in our ticketing system
  • Take your turn on the after-hours emergency phone rotation as needed
  • Support the team during disaster scenarios or planned projects that fall outside normal hours
  • Back up lower-tier staff as needed — everyone here does work below their pay grade sometimes

Requirements

  • Professional English fluency, written and spoken. You'll be on the phone with US clients daily.
  • Strong networking fundamentals: subnetting, routing, NAT, network design
  • Windows Server (2012–2025+), Active Directory, Group Policy
  • Microsoft 365 and Azure/Entra administration
  • Firewalls, routers, managed switches, VLANs
  • Windows desktop OS (10/11) and common business applications
  • Command line and PowerShell scripting
  • Virtualization: VMware and Hyper-V
  • Solid grasp of modern security concepts across IT disciplines
  • Reliable high-speed internet and a suitable remote work environment

Strongly preferred

  • Experience with MSP tooling — PSA/ticketing, RMM, and multi-tenant platforms (Connectwise and Automate)
  • AWS administration
  • macOS support experience
  • Multi-WAN, wireless, and failover troubleshooting
  • IP telephony
  • Backup and disaster recovery platforms
  • Power BI

What matters as much as the technical list

  • Attention to detail that borders on stubborn
  • Organized, logical, and calm under a deadline
  • Able to explain complex things to people who aren't technical, without condescension
  • Reliable. Consistent attendance and follow-through are non-negotiable here.
  • Wants to grow, and will say so

EDUCATION AND WORK HISTORY REQUIREMENTS:

  • Four-year degree or equivalent technical training and demonstrated experience
  • Minimum 3-5 years working in similar roles, ideally at an MSP
  • Technical Certifications (CompTia, MS, Cisco, ITIL, similar) are strongly preferred
  • Ongoing continuing education is expected, with annual education and certification benchmarks we help you meet

Benefits

  • Salary package, Vacation, etc, as discussed with agency.

HOW TO APPLY:

Use this website to apply.

Please complete every section — incomplete applications will be rejected and not considered.