Full Time Remote Network Support Jobs (NOW HIRING)

Salary : $83,105.40 - $121,488.00 Annually
Location : Los Angeles, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: R9602B
Department: 82000 - COURT TECHNOLOGY SERVICES
Division: 82205 - CTS VOIP/WAN STAFF
Opening Date: 08/13/2026
Closing Date: 9/2/2026 11:59 PM Pacific
Position Description
The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.
Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today.
ABOUT THE POSITION
Join our team as a Network Administrator and help keep the Court connected and running smoothly. In this hands-on role, you'll deliver Tier 1-2 support, maintain and upgrade critical network hardware, and partner with staff and vendors to plan and execute infrastructure projects. You'll troubleshoot wireless, VPN, and connectivity issues, administer key platforms like SolarWinds and ThousandEyes, and keep our hardware inventory organized and up to date. If you enjoy solving problems, supporting cross-functional teams, and taking on meaningful technical work - including occasional after-hours maintenance - this role offers a chance to make a real impact on a dynamic, fast-moving environment. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin.
Key responsibilities:

• Network Support & Maintenance - Deliver Tier 1 and Tier 2 support by managing, troubleshooting, and resolving network service tickets to maintain reliable operations.
• Hardware Installation & Lifecycle - Install, maintain, and replace switches, routers, servers, UPS systems, and access points while coordinating salvage and disposal of decommissioned equipment.
• Project Scoping & Site Walks - Partner with court staff and vendors on site walks to assess needs, define requirements, and plan upcoming networking projects.
• Platform Administration - Administer internal platforms including digital signage systems, SolarWinds, and ThousandEyes to support monitoring and operational visibility.
• Connectivity & End-User Troubleshooting - Diagnose and resolve issues related to wireless connectivity, VPN access, and other network services for end users.
• Infrastructure Project Support - Collaborate with cross-functional teams to support infrastructure upgrades, deployments, and technology initiatives.
• Inventory Management - Maintain accurate hardware inventory records and coordinate equipment lifecycle activities.
• After-Hours Maintenance - Perform scheduled after-hours work to minimize operational disruptions and ensure business continuity.

The responsibilities above illustrate the general scope of work for this classification. Individual positions may not perform all listed duties, and the responsibilities described are not intended to be exhaustive. For a detailed job description, click here. Please note the requirements in the job description may vary from the requirements in this bulletin.
TELEWORK OPPORTUNITIES
This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.
SELECTION REQUIREMENTS
To qualify, you must meet one of the following options at the final filing date of this bulletin:
OPTION I: Three (3) years of network operations experience, including supporting LAN/WAN environments, resolving network connectivity issues, assisting with hardware installation or replacement, and working with network monitoring or diagnostic tools.
OPTION II: Associate's degree or higher* in computer science, information technology, telecommunications, network engineering, or closely related coursework -AND- one (1) year of network operations experience, including supporting LAN/WAN environments, resolving network connectivity issues, assisting with hardware installation or replacement, and working with network monitoring or diagnostic tools.
*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the page.
Note: Credit for experience is based on a 40-hour workweek. Part-time experience is credited on a pro rate basis (e.g. working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.
DESIRABLE QUALIFICATIONS

• Industry certifications such as CompTIA Network+, CCNA, CCNP, or CCIE.
• Hands-on experience installing, configuring, and maintaining switches, routers, servers, UPS systems, and access points, ensuring optimal network performance.
• Familiarity with SolarWinds, ThousandEyes, digital signage systems, and other monitoring tools to ensure network stability and optimize performance.
• Adaptability to a variety of court-related projects and operational needs.
• Proactivity in researching and adopting new technologies to improve support and operations.
• Commitment to continuous learning and professional development in emerging technologies.
• Strong interpersonal skills.

APPLICANT SUPPORT & INFORMATION
Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked
Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click .
WHAT TO EXPECT AFTER APPLYING
This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:
EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.
ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring knowledge of the setup, configuration, and maintenance of a local area network.
ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Placement on an eligible list may not result in further consideration, only the most qualified candidates will be contacted for interviews. Other vacancies may be filled using this list.
Questions regarding this posting may be e-mailed to
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Superior Court Los Angeles County is an equal opportunity employer.
MegaFlex Benefit Plan
Benefits may be purchased using a tax-free monthly benefits allowance of 14.5% or 17% of the employee's monthly salary or $1,300.00, whichever is greater. The percentage is based on employee's years of service. If the monthly cost of the benefits selected is less than the monthly allowance, the employee receives the difference as additional taxable pay. For detailed plan information, click .
Insurance
The MegaFlex plan includes a robust range of insurance options, including medical, dental, disability, life, and AD&D insurance.
Flexible Spending Accounts
Employees may contribute up to $266 per month into a tax-free Health Care Spending Account and up to $400 per month tax-free into a Dependent Care Spending Account. The Court contributes up to $375 per month to the Dependent Care Spending Account.
Leave Benefits
Annual Leave - Instead of traditional sick and vacation leave, employees earn 10 days of annual leave per year and may buy up to 20 additional days of annual leave.
Holidays - 14 days per year.
Bereavement leave
Retirement
Savings Plan (401k) - Optional tax-deferred supplemental retirement plan that includes a County match up to 4% of employee's salary.Deferred Compensation Plan (457) - Optional tax-deferred supplemental retirement plan that includes a County match of up to 4% of employee's salary.
Retirement Pension Plan administered by the Los Angeles County Employees Retirement Association (LACERA).
If the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013, that person's pension will be limited under the Public Employees' Pension Reform Act (PEPRA). For these purposes, a "new member" is someone who first becomes a member of LACERA on or after January 1, 2013 - that is, someone first employed by the County on or after December 1, 2012 - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. For further information, visit .
Other Benefits:
The Commuter Benefit Plan (CBP) - Allows employees to pay for eligible public transit expenses using pre-tax dollars (up to IRS limits).
Employee Assistance Program (EAP)
Tuition Reimbursement - The Tuition Reimbursement Program provides eligible employees with tuition assistance (maximum $2000 per fiscal year) for courses toward a degree program at an accredited college and/or university. The program is intended to support the ongoing development of a highly effective workforce at the Court.
The information contained herein concerning the benefit package available to incumbents in this classification is based on an employee's appointment to a full-time, permanent position in the Court service in this class. The specific benefit package any individual employee may receive is subject to change based on that employee's particular employment status and payroll title.
01
INSTRUCTIONS: The information you provide on this online supplemental questionnaire will be evaluated. All questions must be answered. You are encouraged to respond as specifically and as completely as possible. Attaching or referencing a resume will not be considered responsive. Incomplete responses, false statements, omission of a material fact and partial information can result in disqualification.

• Please check the box to indicate you have read and understand these instructions.

02
EDUCATION VERIFICATION: If your qualifications include a certification, associate's degree or higher, a legible copy of your certification, diploma or official transcripts (unofficial transcripts are acceptable) must be attached to the application to receive credit. You may also email your transcripts to mpenate@lacourt.ca.gov.

• Please check the box to indicate you have read and understand these instructions.

03
Network Administrators travel to various sites across Los Angeles County to assess infrastructure, install and configure network hardware, coordinate with vendors, and deliver hands-on technical support to maintain and enhance network performance.

• Please check the box to indicate you have read, understand, and are willing to perform this job requirement.

04
A user reports intermittent connectivity issues affecting multiple devices on the network. How would you approach diagnosing this problem, and what key factors would help you narrow down the possible causes? If you have no relevant experience, indicate "N/A."
05
You're tasked with installing a new network switch in a critical environment. What steps would you take to ensure a correct installation with minimal disruption, and what challenges might you anticipate along the way? If you have no relevant experience, indicate "N/A."
06
During a site walk to assess infrastructure needs for an upcoming network expansion, what information would you prioritize gathering? How would you communicate your findings to non-technical stakeholders? If you have no relevant experience, indicate "N/A."
07
A network monitoring tool such as Auvik or SolarWinds reports unusual latency across multiple locations. How would you investigate the issue, and what steps would you take to ensure your findings translate into actionable solutions? If you have no relevant experience, indicate "N/A."
08
A remote employee contacts you because they're unable to access the VPN. How would you walk them through basic troubleshooting steps, and if the issue isn't resolved, what information would you gather before escalating? If you have no relevant experience, indicate "N/A."
09
You identify several outdated network devices that need to be decommissioned. How would you determine which equipment should be salvaged, replaced, or repurposed, and what factors would guide that decision? If you have no relevant experience, indicate "N/A."
Required Question