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Full Time Remote Network Support Jobs in Georgia

Experity

Staff Engineer - Full Time - Remote

Atlanta, GA · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Support strategic initiatives that span multiple teams or domains. * Education: * Bachelor's degree ...

BayCare Health System

Specialty Coder II (REMOTE)

Atlanta, GA · On-site +1

$18 - $24/hr

Status: Full time (non-exempt) * Shift: 8:00AM - 4:30PM * Days: Monday through Friday This ... Our network consists of 16 community-based hospitals, a long-term acute care facility, home health ...

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Full Time Remote Network Support information

What are the key skills and qualifications needed to thrive as a Full Time Remote Network Support specialist, and why are they important?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by Full Time Remote Network Support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is a Full Time Remote Network Support job?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What cities in Georgia are hiring for Full Time Remote Network Support jobs? Cities in Georgia with the most Full Time Remote Network Support job openings:
Full Time Remote Network Support jobs near you
SALES ENGINEER - Network Performance Monitoring (Atlanta, GA; F/T, remote)

SALES ENGINEER - Network Performance Monitoring (Atlanta, GA; F/T, remote)

MRINetwork Jobs

Atlanta, GA • On-site, Remote

Full-time

Retirement, PTO

Posted 24 days ago

Job description

Sales Engineer - Network Observability (ATL)
Location: Remote (WHF) office in greater Atlanta area, GA
Company: Global Leader in Security Solutions (OEM; public company)
Compensation: Lucrative base plus bonus (210K-230K OTE, uncapped), RSUs, generous 401K match, and great benefits
Position Type: Full-Time/Perm
Position ID: 1785

Explore a true career growth opportunity…

Join a financially strong, publicly traded technology leader that helps some of the world's largest enterprises improve network performance, application availability, cybersecurity, and network visibility across complex hybrid cloud environments.

Why Consider This Opportunity?
  • Industry-leading Network Observability and Security solutions
  • Uncapped earnings potential
  • RSUs/Equity participation
  • 401(k) match and excellent benefits
  • Generous PTO and tuition reimbursement
  • Stable territories, strong leadership, and long employee tenure
  • Opportunity to work with Fortune 1000 and enterprise customers
The Opportunity

We are seeking a consultative Sales Engineer to support enterprise sales efforts by delivering technical presentations, product demonstrations, Proofs of Concept (POCs), and solution recommendations. This role combines pre-sales expertise with strong networking knowledge to help customers solve complex performance, availability, and security challenges.

Key Responsibilities
  • Partner with Account Managers throughout the sales cycle
  • Lead technical presentations, demos, and POCs
  • Understand customer challenges and recommend solutions
  • Build relationships with enterprise IT teams and executives
  • Support sales strategy, opportunity development, and forecasting
  • Identify expansion and upsell opportunities within accounts
Requirements
  • 7+ years of Pre-Sales Engineering or Sales Engineering experience
  • Experience selling technology solutions to Enterprise customers
  • Strong networking and troubleshooting background
  • Excellent presentation and communication skills
  • Experience with:
    • Network Observability
    • Network Performance Monitoring (NPM)
    • Application Performance Monitoring (APM)
    • Cisco networking technologies
    • TCP/IP, NetFlow, BGP, SNMP, VoIP
    • LAN/WAN networking environments
    • Linux operating systems
    • Wireshark or packet analysis tools
    • Cloud technologies (AWS and/or VMware)
  • Note: This position does not offer any Visa sponsorship, now or at any time in the future.
Preferred (nice to have; not required)
  • Juniper experience
  • CCNA, CCNP, or CCIE certifications
  • Experience with network visibility, observability, or performance monitoring solutions
  • Formal pre-sales methodology training (Challenger, Miller Heiman, Sandler, etc.)

This is an excellent opportunity for a technically strong, customer-facing Sales Engineer who enjoys helping enterprise organizations solve complex networking and application performance challenges while working with cutting-edge technology.

If this sounds like you, Contact me.

Contact:
Karel Lukas, Managing Partner
The Trevi Group
karel@thetrevigroup.com
If this position is not the right match for you... then who comes to mind that should hear about it. Any recommendations you provide will be tagged confidentially with your name so that if we place that person within one year, we will send you a $1,000 Amex Gift Card to thank you for your help. Just know that when we contact people that you recommend to us, we contact them confidentially and never mention your name. You referrals are handled in a completely confidential manner.