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Full Time Remote Network Support Jobs (NOW HIRING)

Zunch Staffing

Remote Network Engineer

$80K - $100K/yr

As the subject matter expert (SME), you will provide remote support during the implementation and installation of new networks. Responsibilities: * Be part of an energetic Network Design team ...

Zunch Staffing

Remote Network Engineer

$80K - $100K/yr

As the subject matter expert (SME), you will provide remote support during the implementation and installation of new networks. Responsibilities: * Be part of an energetic Network Design team ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Must have experience in network engineering/support within enterprise environments * Strong ...

Mercor

Network Support Engineer

San Francisco, CA · Remote

$50 - $70/hr

Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ...

Point Broadband

Network Support Specialist

Network Support Specialist Remote, but successful candidate MUST live within a state in which Point Broadband Operates (AL, FL, GA, IL, KS, MD, MI, NY, OH, TN, TX, and VA) #LI-remote Summary: This ...

Managed Solution LLC

Network Support Specialist, L2

Client Network Support & Troubleshooting * Serve as an escalation point for advanced network issues ... Manage client remote access and BYOD initiatives, including Always-On VPN and IPSEC VPN services ...

FirstComm

Network Support Engineer - UCaaS

Oak Brook, IL · Remote

$65K - $75K/yr

The Network Support Engineer - UCaaS is a customer-facing technical role responsible for supporting ... DRM) to perform remote diagnostics, firmware management, and data utilization monitoring.

inTALENTgent

Network Engineer

Chantilly, VA · Remote

The candidate will be responsible for installations, upgrades, support and problem resolution for ... Remote network and server administration \n * Implementing Virtual private network (VPN) \n

inTALENTgent

Mid-Level Network Engineer

Chantilly, VA · Remote

The candidate will be responsible for installations, upgrades, support and problem resolution for ... Remote network and server administration \n * Implementing Virtual private network (VPN) \n

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How much do full time remote network support jobs pay per year?

As of May 31, 2026, the average yearly pay for full time remote network support in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Remote Network Support specialist, and why are they important?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by Full Time Remote Network Support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is a Full Time Remote Network Support job?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What cities are hiring for Full Time Remote Network Support jobs? Cities with the most Full Time Remote Network Support job openings:
What are the most commonly searched types of Remote Network Support jobs? The most popular types of Remote Network Support jobs are:
What states have the most Full Time Remote Network Support jobs? States with the most job openings for Full Time Remote Network Support jobs include:
Full Time Remote Network Support jobs near you
Remote Network Support Technician

Remote Network Support Technician

Allied Universal

Las Vegas, NV • On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,384 frontline employees who took The Breakroom Quiz

67th of 100 rated security

Job description

Overview
Company Overview:
Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Job Description
Allied Universal® is hiring a Remote Network Support Technician. The Remote Network Support Technician plays a critical role in assisting clients and field technicians with the setup and troubleshooting of IP camera systems deployed globally. This position involves monitoring and ensuring the seamless flow of video data in and out of the system through access to remote servers. The Remote Network Support Technician will be responsible for resolving technical issues, managing trouble tickets, and ensuring proper video transmission. Since the role involves direct interaction with end users, ideal candidates must exhibit excellent customer service skills and a professional approach to problem-solving. In addition to troubleshooting, the Technician will be encouraged to provide valuable insights and recommendations to improve system efficiency and overall performance.
RESPONSIBILITIES:
  • Answer Support Tickets from End Users:
    • Provide prompt and effective solutions to user-submitted support tickets
    • Troubleshoot login issues and guide users through the necessary steps to regain access
    • Add new users to the system, ensuring proper setup and access configuration
    • Adjust user access levels based on role requirements, ensuring appropriate permissions
    • Respond to and resolve hardware-related issues, including troubleshooting camera malfunctions and connectivity problems
  • Troubleshoot Network Issues:
    • Identify and resolve network outages impacting the performance of IP camera systems
    • Work closely with users to determine the root cause of network issues and provide timely solutions
  • Camera and User Adjustments:
    • Configure cameras for optimal performance, including adjusting angles and creating camera presets for end users
    • Set up preset camera positions to ensure cameras are properly aligned for specific use cases.
  • Provision New IP Camera Installations:
    • Integrate newly installed IP cameras into the Video Management System (VMS), ensuring proper system configuration
    • Adjust streaming protocols to match network specifications, ensuring efficient and high-quality video transmission
    • Create and configure user accounts and profiles based on system requirements, ensuring each user has appropriate access
    • Set up and organize view groups tailored to individual client needs, allowing for a personalized user experience
  • Monitor Existing Network Infrastructure:
    • Continuously monitor the performance and status of the network to ensure smooth video and data transmission
    • Respond to and resolve network outages promptly, minimizing system downtime and service interruptions
    • Add new systems into the monitoring framework, ensuring all components are tracked for system integrity
    • Keep a close watch on network and bandwidth usage, identifying potential issues before they impact system performance
  • Assist Field Installation Teams:
    • Provide remote support for field installation teams by setting up remote servers and ensuring proper quality control measures are in place
    • Provision new cameras on remote servers, ensuring they are configured for seamless integration with the overall system
    • Monitor the health and status of servers, ensuring optimal operation and minimal downtime
    • Enable remote viewing access on servers for authorized users, facilitating seamless remote monitoring
    • Download post-event video footage for archival purposes, ensuring it is securely stored and easily accessible for future review

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Minimum of three (3) years of experience in each of the following:
    • Managing, configuring, and troubleshooting Windows operating systems in enterprise environments
    • Setting up, maintaining, and troubleshooting complex IP network infrastructures, including routing and switching
    • Configuring and managing routing protocols and troubleshooting network issues across various platforms
    • Installation, configuration, and maintenance of IP-based video surveillance systems
    • Setting up, managing, and optimizing Video Management Systems (VMS) platforms for surveillance systems
    • Configuring, deploying, and maintaining Linux-based systems, including command-line tools and scripting
  • Strong understanding of Windows networking
  • Comprehensive understanding of IP Networks
  • Basic understanding of routing
  • Proficiency in IP Camera Systems
  • Solid understanding of Linux

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Milestone Certified Integration Technician (MCIT)
  • Certified Wireless Network Administrator (CWNA)

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1601353

What Allied Universal employees say

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Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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