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Full Time Remote Network Support Jobs in Raleigh, NC

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Full Time Remote Network Support information

See Raleigh, NC salary details

$40.3K

$89.9K

$128.8K

How much do full time remote network support jobs pay per year?

As of Jul 30, 2026, the average yearly pay for full time remote network support in Raleigh, NC is $89,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $110,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Remote Network Support specialist, and why are they important?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by Full Time Remote Network Support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is a Full Time Remote Network Support job?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What are the most commonly searched types of Remote Network Support jobs in Raleigh, NC? The most popular types of Remote Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Remote Network Support jobs? Cities near Raleigh, NC with the most Full Time Remote Network Support job openings:
Full Time Remote Network Support jobs near you
Infographic showing various Full Time Remote Network Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $89,893 per year, or $43.2 per hour.

Care Management Consultant (Full-time Remote, NC Based)

Alliance

Morrisville, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The Care Management Consultant is a highly trained and experienced Clinician working in a consultive role and providing secondary Case Management as part of Alliance's Multidisciplinary Care Management Team for members with Physical Health needs. The Care Management Consultant offers on-demand recommendations, provides Physical Health related education within their scope of licensure, completes Medication Reviews, and escalates review of complex cases to Medical Directors and/or Pharmacists as necessary, to optimize health outcomes for the member.
This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to one of the offices for onsite team meetings as needed.
Responsibilities & Duties
Provide Care Team Support
  • Support members transitioning from institutional care settings to community-based care
  • Provide subject matter expertise, within scope, regarding member's physical and/or behavioral health to support the development and delivery of a whole person approach to Care Management
  • Work collaboratively with other Alliance staff, behavioral health providers, primary care physicians, specialty care providers and other community partners and stakeholders to support members in their home communities

Complete Assessments and Planning
  • Utilize person-centered planning, motivational interviewing, and assessments to gather information and care planning
  • Address concern(s) and/or questions from internal CM staff about the physical health/treatment/medications for our members
  • Educate team members about impact of member's health conditions on service engagement, clinical outcomes, and prognosis
  • Actively collaborate with member and care team members to ensure care plan accurately reflects the individual's clinical needs and desired life goals
  • Collaborate with our internal Care Management staff and provide consultation regarding members with specialized physical health needs, transitions between care settings, and physical health needs identified via the assessments and care plan generation
  • Provide medication reconciliation and education
  • Consult with Pharmacy Team for Polypharmacy concerns as appropriate
  • Provide Physical Health Consultation to Internal Care Management team members for questions related to member's Physical Health (i.e., CHF, Diabetes)

Medication Management
  • The Physical Health Consultant will process and prioritize referrals from Care Management staff to ensure a medication reconciliation is completed
  • Contact via phone or email the member and/or guardian to schedule an appointment to review member's medications
  • Review of members medical history to identify risk factors including recent hospitalizations, emergency room visits, seeing more than one physician, polypharmacy, or any new diagnoses
  • Connect with members at scheduled appointment times via telephone or virtually
  • Review and address Medication Adherence barriers
  • Consult and escalate cases to Alliance's Pharmacy team according to process and standard procedure

Documentation
  • Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency, and Medicaid requirements

Follow administrative procedures and effectively manages caseload
Data
  • Review, validate and interpret risk stratification data and population health groups and recommend changes or adjustments to care management approach as needed
  • Utilize data to analyze needs of the members we serve, guide staff training development, identify resource needs and consistency of workflow implementation across disciplines

Minimum Requirements
Education & Experience
Graduation from an accredited school of nursing school and three (3) years of full-time, post degree experience providing care management, case management, or care coordination to members with Behavioral Health and Physical Health conditions.
Must have an active, valid RN license in North Carolina.
Or
Master's degree from an accredited college or university in Occupational Therapy or Physical Therapy and two (2) years of full-time, post master's degree experience providing care management, case management, or care coordination to members with Behavioral Health and Physical Health conditions.
Must have an active, valid OT or PT license in North Carolina.
Knowledge, Skills, & Abilities
  • A demonstrated Knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities,
  • Knowledge of legal, waiver, accreditation standards and program practices/requirements.
  • Knowledge of the Alliance Health service benefit plans and network providers.
  • Person Centered Thinking/planning
  • The employee must be detail oriented,
  • Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines.
  • Exceptional interpersonal skills, highly effective communication ability,
  • Ability to make prompt independent decisions based upon relevant facts and established processes.
  • Problem solving, negotiation and conflict resolution skills
  • Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required.

Employment for this position is contingent upon a satisfactory background, which will be performed after acceptance of an offer of employment and prior to the employee's start date.
Salary Range
$68,227-$86,990/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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