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Full Time Remote Network Support Jobs in Raleigh, NC

Self Help

Network Administrator

Durham, NC · Remote

... that support opportunity at a neighborhood level regardless of demographics, income, or wealth ... This is a hybrid role, 3 days in office, 2 days remote! WHAT you'll do: The Network Administrator ...

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Full Time Remote Network Support information

See Raleigh, NC salary details

$40.3K

$89.9K

$128.8K

How much do full time remote network support jobs pay per year?

As of Jul 13, 2026, the average yearly pay for full time remote network support in Raleigh, NC is $89,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $110,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Remote Network Support specialist, and why are they important?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by Full Time Remote Network Support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is a Full Time Remote Network Support job?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What are the most commonly searched types of Remote Network Support jobs in Raleigh, NC? The most popular types of Remote Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Remote Network Support jobs? Cities near Raleigh, NC with the most Full Time Remote Network Support job openings:
Full Time Remote Network Support jobs near you
Infographic showing various Full Time Remote Network Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $89,893 per year, or $43.2 per hour.
Network Administrator

Network Administrator

Self Help

Durham, NC • Remote

Full-time

Re-posted 4 days ago

Job description

Job Description:

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

We are looking for a Network Administrator to join our team in Durham, NC. This is a hybrid role, 3 days in office, 2 days remote!

WHAT you'll do:

The Network Administrator will work as part of a team that will design, implement and monitor reliable, durable, and cost-effective solutions for all IT related needs. This position requires excellent technical, customer service, and organizational skills to support the IT needs ofbranch, support team, and other personnel throughout our footprint. It also requires the ability to function successfully in both team and independentwork environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee day-to-day operation of computer networks including hardware/softwaresupport for our operations.
Plan design and implement data connectivity for LAN, WAN, and Cloud systems.
Maintain system hardware and software across the entire organization.
Maintain Data infrastructure across the organization.
Plan, recommend and assist in the design of infrastructure systems, including ERP,Cloud, on-premises, telecommunications, Security, vendor relations, BCP/DR, and allother IT facets.
Troubleshoot and resolve all IT data/cloud/telecommunication/etc. related problems.
Perform other duties as may be deemed necessary

WHAT You'll need:
Bachelor's degree or equivalent education and training in Computer Science, InformationEngineering, or related field.
5+ years' experience supporting a Windows network in a multi-branch environment.
Experience/working knowledge of: LAN/WAN architectures, Cloud infrastructures, VirtualServer infrastructures, telecommunications, and data communications, Active Directory,PowerShell, Windows OS/CLI, Remote services/monitoring, Backup maintenance, EndPoint Hardware/Software, Wireless infrastructures, Vendor management. HeavySecurity emphasis.
Collect/review network utilization reports: Debug network problems. Develop, test, andhelp maintain BCP/DR plans.

Visit branches/sites for IT evaluations.
Self-starter/team player: Coordinate, plan, design, and maintain data networks andservices, assist help desk ticketing system by providing technical support to users anddepartments as required.
Strong commitment to our mission - creating economic opportunity for traditionallyunderserved communities.
Preference for working in organizations that place priority on teamwork and
collaboration.
Ability and willingness to work beyond normal work hours, as needed.
Up to 25% travel depending on operational activities
Perform other duties as may be deemed necessary
Ability to demonstrate Self-Help's Core Values:

  • Mission Before Self
  • Service With Excellence
  • Embracing & Promoting Change
  • Results Not Credit
  • Diversity as a Strength
  • Financial Sustainability for Mission Impact

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Self Help logo

About Self Help

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

1 - 10 Employees

Headquarters location

Los Alamos, NM, US

Year founded

1969

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