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Full Time Remote Network Support Jobs in Raleigh, NC

Essential Functions: * Supports network development and network management strategies ... Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work ...

... network expert supporting account teams, customers, and go-to-market initiatives.The Solutions ... This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management.

We're looking for a Revenue Cycle Support Specialist who thrives in complexity, works well independently, and is driven to find solutions--not wait for them. This full-time remote position is ...

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Full Time Remote Network Support information

See Raleigh, NC salary details

$40.3K

$89.9K

$128.8K

How much do full time remote network support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for full time remote network support in Raleigh, NC is $89,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $110,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Remote Network Support specialist, and why are they important?

To thrive as a Full Time Remote Network Support specialist, you need a solid understanding of networking concepts, troubleshooting skills, and typically a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, VPNs, and remote diagnostic utilities is essential. Excellent problem-solving abilities, clear communication, and self-motivation are standout soft skills for this role. These qualifications and skills ensure effective remote management, minimize downtime, and provide timely support to maintain business continuity.

What are some common challenges faced by Full Time Remote Network Support professionals, and how can they be managed effectively?

Full Time Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing communication across time zones, and ensuring secure remote access. To overcome these, it’s important to develop strong troubleshooting and remote diagnostic skills, maintain clear and frequent communication with on-site staff, and stay updated on the latest remote access security protocols. Utilizing remote monitoring tools and documenting all procedures can also streamline support efforts and improve response times.

What is a Full Time Remote Network Support job?

A Full Time Remote Network Support job involves managing, troubleshooting, and maintaining computer networks for organizations while working entirely from a remote location. Professionals in this role help ensure network reliability, resolve connectivity issues, monitor network performance, and provide technical support to users. They use various tools to remotely access systems, diagnose problems, and implement solutions, often communicating with clients or colleagues through email, chat, or video calls. This position is typically available in IT departments or managed service providers and requires strong technical skills and the ability to work independently.

What is the difference between Full Time Remote Network Support vs Full Time Remote Network Administrator?

AspectFull Time Remote Network SupportFull Time Remote Network Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentCustomer support, troubleshooting, help deskNetwork design, configuration, maintenance
Employer UsageIT support companies, MSPs, corporate help desksLarge organizations, IT departments, service providers

Full Time Remote Network Support focuses on troubleshooting and assisting users with network issues, often in a help desk setting. In contrast, Full Time Remote Network Administrator involves managing and maintaining network infrastructure, requiring more advanced configuration skills. Both roles may require similar certifications but differ in responsibilities and work scope.

What are the most commonly searched types of Remote Network Support jobs in Raleigh, NC? The most popular types of Remote Network Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Remote Network Support jobs? Cities near Raleigh, NC with the most Full Time Remote Network Support job openings:
Sr. Renewables Networks Engineer - REMOTE

Sr. Renewables Networks Engineer - REMOTE

ThinkBAC Consulting

Raleigh, NC • Remote

$101K - $139K/yr

Full-time

PTO

Posted 2 days ago


Job description

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\n Sr. Energy Storage Network Engineer \- Renewables<\/span><\/span><\/b>
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\n Location: FULL\-TIME REMOTE (Anywhere in the USA)<\/span><\/span><\/b>
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\n This is an opportunity to join an industry leading renewable energy venture with strong private equity backing that is focused on the development, execution, and operations of dynamic utility\-scale energy storage projects.<\/span><\/span><\/span> <\/span><\/span>They are at the forefront of the industry, have accumulated over 9GW of projects in a relatively short period of time, and are currently in an accelerated expansion phase which includes the addition of Sr. Network Engineer to the Asset Management Team. <\/span><\/span><\/span><\/span><\/span>
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\n This is a business critical role that will help drive the Asset Management strategy in the areas of Operational Technology (OT), Network Engineering, Telecommunication System, and Automated Control Systems across the portfolio. It is a hands\-on role that will help Lead the development of network\/communication control system architecture and methodologies for innovative utility\-scale renewable energy projects involving battery storage technology. The control system architecture will also integrate with a proprietary in\-house data driven decision\-making technology platform. <\/span><\/span><\/b>
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\n They are committed to creating more renewable infrastructure solutions for the grid and are offering comprehensive compensation packages to their employees leading the drive to meet company goals.<\/span><\/span> <\/span><\/span><\/b><\/span><\/span>Other perks included a competitive base salary, annual bonus, open PTO policy, flex work hours, benefits, the opportunity to work with a transparent Executive Leadership Team..and more.<\/span><\/span><\/b>
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RESPONSIBILITIES:<\/span><\/span><\/b><\/span><\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Acts as an SME for all network management, control center design, telecommunication engineering, and operational technology <\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Takes ownership of control systems architecture, integrations, algorithms, network models, and conceptual design build outs based on ISO\/RTO requirements <\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Leads the design and configuration of LANs and WANs networking systems for project integrated hardware such as firewalls, routers, switches, servers, and supporting wireless tech<\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Leads the installation\/integration of fiber optics, ethernet, virtual servers, physical server, and any other related software or hardware to ensure the security of the control systems network<\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Oversees and manages strategy for OT Network performance, monitoring, and troubleshooting including the supervision of 3rd party contractors performing services<\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Provides technical assessments of grid\-tied inverter software and hardware solutions including plant commissioning as well as construction  <\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Drives the the cybersecurity, system recovery, system backup,  and security audit processes across the fleet of assets<\/span>
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  • Sr. Renewables Network Engineer \/ OT Telecommunication Engineer \- Leads business critical OT network \/ telecommunications stakeholder correspondence with Renewable Developers, Regulatory bodies, ISOs, and internal partners <\/span>
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    \n QUALIFICATIONS:<\/span><\/span><\/b>
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    • Bachelors Degree in Engineering or related discipline with a focus on Electrical Engineer, Power Control Systems Architecture, Network Engineering, Telecommunications, IC&E, or Automation Systems<\/span><\/span><\/span>
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    • OT network engineering commissioning, site\-reviews, and project execution experience<\/span>
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    • Ability to provided critical input on t<\/span><\/span><\/span>echnical assessments of utility\-scale renewable energy grid\-tied inverter software and hardware solutions <\/span>
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    • Well versed in writing\/defining telecommunication network engineering operational scopes, conceptual design, and defining technical requirements<\/span><\/span><\/span>
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    • Practical experience in diagnosing network performance issues and utilizing packet analysis tools like Wireshark and NMAP<\/span>
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    • Skilled in network security measures, including firewalls, intrusion detection systems, and encryption techniques \- Palo Alto, <\/span><\/span>Fortinet, & <\/span><\/span><\/span>Cisco<\/span><\/span><\/span>
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    • In\-depth understanding of communication protocols \- Modbus, DNP3, and TCP\/IP<\/span>
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    • Strong grasp of cybersecurity practices and principles, including NERC\/CIP and NIST standards<\/span>
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    • Capable of designing, configuring, and maintaining intricate WAN and LAN systems<\/span>
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    • Proven expertise in TCP\/IP and associated services (e.g., DNS, DHCP), management of <\/span><\/span>Cisco\/<\/span><\/span><\/span>Palo Alto\/Fortinet firewalls, DMZ setup and management, IP routing, VLAN management, as well as standards and practices for modems, radio systems, and fiber optics<\/span>
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    • Preferably familiar with operational technology (OT) software and hardware (e.g., Ignition, PLC, RTU)<\/span>
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    • Basic knowledge of programming languages, including batch and shell scripting<\/span>
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      \n *The deadline for applications is 75 days from the original posting date <\/span><\/span><\/span><\/span>
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