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Networking Technical Support Jobs (NOW HIRING)

H. Betti Industries, Inc.

National Service Network - Technical Support Specialist Location: National Service Network - Technical Support Specialist Summary The National Service Network - Technical Support Specialist serves as ...

Support Revolution

Technical Support Associate

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro ® is a Top Tier provider of advanced server, storage, and networking solutions for Data ... Supermicro is looking for a stellar Technical Support Associate to support our Global Service ...

New

Support Revolution

$70K - $100K/yr

Supermicro ® is a Top Tier provider of advanced server, storage, and networking solutions for Data ... Supermicro is looking for a stellar Technical Support Associate to support our Global Service ...

New

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... , Engineering or related technical field, or equivalent industry experience is required · ...

Kforce Technology Staffing

Technical Support

Tempe, AZ · On-site

$36K - $45K/yr

Kforce has a client in Tempe, AZ that is seeking a Technical Support that provides first-level ... This role is responsible for troubleshooting hardware, software, networking, printer, audio/visual ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... A bachelor's degree in Computer Science, Physics, IT / Network, Engineering, or related field

Scalence L.L.C.

Technical Support

Manhattan, NY · On-site

C. is seeking a dedicated Technical Support professional to join their team. This role requires ... Required : • Bachelor's Degree • Relevant Certifications, such as CompTIA A+, CompTIA Network ...

nLeague

Technical support

Atlanta, GA · On-site

... network administration and support, or application development AND training and experience ... Minimum 5 years' experience providing both front and back end technical support for 3rd party ...

QSIC

Technical Support

Dallas, TX · On-site

Rollout pod support Support new store go-lives by validating site readiness, network access ... Technical execution Work at the Linux command line to inspect system state, review logs, manage ...

The Fountain Group

Technical Support

Santa Rosa, CA · On-site

Required : • 1+ years' in Technical Support - general familiarity with applications, network connectivity • 2+ years experience in specific programs or processes pertinent to the customer ...

QSIC

Technical Support

Dallas, TX · On-site

Rollout pod support • Support new store go-lives by validating site readiness, network access ... Technical execution • Work at the Linux command line to inspect system state, review logs, manage ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... Conduct remote support and network/server diagnostics * Implement and manage standard security ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

The Technical Support/Network Administrator person is responsible for providing e-mail, phone and on-site support for our clients, mostly in the Northern NJ area. This position will offer daily ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... CompTIA A+, Network +, or Security + certification Other Required Skills and Abilities * Must be ...

QSIC

Technical Support

Dallas, TX

Support new store go-lives by validating site readiness, network access, firewall requirements ... Technical execution * Work at the Linux command line to inspect system state, review logs, manage ...

GSK Solutions

Technical Support

Detroit, MI · On-site

... the network and all users are able to access and print to appropriate multifunction devices ... Provide technical support for district events such as board meetings, community workshops or expos ...

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How much do networking technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for networking technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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National Service Network - Technical Support Specialist

On-site

H. Betti Industries, Inc.
Arts, Entertainment, and Recreation • 201 - 500 employees
Learn more about H. Betti Industries, Inc.external

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

National Service Network – Technical Support Specialist

Location:

National Service Network – Technical Support Specialist

Summary

The National Service Network – Technical Support Specialist serves as the first point of contact for technical service requests related to amusement equipment. This position provides initial troubleshooting support, triages incoming National Service Network requests, and determines when issues can be resolved directly or require escalation to another technical resource. The role helps improve service response times and operational efficiency by resolving routine technical issues, maintaining accurate service documentation, and allowing experienced technicians to focus on more complex repairs and technical challenges.

Essential Duties and Responsibilities
  • Serve as the first point of contact for National Service Network technical support requests involving amusement equipment.
  • Provide initial troubleshooting assistance for common equipment, component, connectivity, and operational issues.
  • Triage incoming service requests and determine the appropriate resolution or escalation path.
  • Resolve routine technical issues using established troubleshooting procedures, available documentation, and internal resources.
  • Escalate complex or unresolved technical issues to the appropriate technician or technical resource.
  • Monitor Salesforce Premium case queues and ensure incoming requests receive timely attention and follow-up.
  • Maintain accurate and detailed case documentation in Salesforce, including reported issues, troubleshooting steps, communications, case status, and resolution information.
  • Follow up on open service cases to help ensure issues progress toward resolution and closure.
  • Communicate professionally with customers, technicians, manufacturers, and internal teams regarding service issues and next steps.
  • Identify recurring service issues and opportunities to improve troubleshooting procedures and support resources.
  • Reduce technician workload by resolving routine support requests, allowing technicians to focus on complex equipment repairs, diagnostics, and higher-level technical issues.
  • Develop working knowledge of the company’s amusement equipment, components, systems, and common technical issues.
  • Perform additional responsibilities as assigned.
Qualifications
  • Previous experience in technical support, help desk, field service, electronics, amusement equipment, or a related technical environment preferred.
  • Advanced mechanical and electrical troubleshooting knowledge preferred.
  • Strong problem-solving and troubleshooting skills.
  • Ability to learn the operation and technical components of a variety of amusement equipment.
  • Experience with Salesforce or another CRM/case management platform preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills with the ability to manage and prioritize multiple service requests.
  • Strong attention to detail and ability to maintain accurate technical and service documentation.
  • Customer-service mindset with the ability to communicate technical information clearly and professionally.
Compensation and Benefits
  • Competitive salary; commensurate with experience.
  • Casual work environment.
  • Paid Holiday, Vacation and Sick.
  • Medical, Dental, Vision, FSA, 401(k) with match, and numerous other benefit options available.
Equal Employment Opportunity Statement

H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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