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Networking Technical Support Jobs (NOW HIRING)

Collabera

Technical Support

Carrollton, TX

$18/hr

As a Technical Support Representative, you will be resolving technical problems reported by tax ... Understanding of standard client/server, networking and internet fundamentals. Understanding of MS ...

City Of Gary

Technical Support

Gary, IN · On-site

$44K/yr

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium ... Configuration of client's equipment to connect to the Internet via Local and Wide Area Network ...

Koch Industries

Technical Support

Brunswick, GA · On-site

... technical challenges, support critical manufacturing systems, and help create value through ... Partner with operations, process control, engineering, cybersecurity, networking, and enterprise ...

InterSources Inc

Technical Support

Richmond, VA · On-site

$36K - $46K/yr

They are seeking a Technical Support professional who will provide customer service and ... basic networking • Experience in working with help request tracking and reporting tools • ...

US IT Solutions Inc

Technical Support

Lansing, MI · On-site

$38K - $47K/yr

Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains ... Network+, A+, CCNA a plus. Skills: Qualifications Experience in Video and audio conferencing ...

Collabera

Technical Support

Mason, OH

Work includes assisting customers via telephone and VNC (Virtual Network Computing) access with service and support issues Responsible for providing technical support in a timely, consistent and ...

Arete Technologies, Inc.

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... technical documents remain up to date. As necessary, the ideal candidate will assist in the ...

Integrated Resources INC

Technical Support

Annapolis, MD · On-site

$37K - $46K/yr

Supports computer users with installation of basic hardware/software and networking components to ... SINGH Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... Installs, maintains, and upgrades software for both individual computers and larger networked ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Network Perception is looking for a driven, highly motivated technical support person interested in joining an exciting early stage company in the network security space. The core responsibilities ...

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

... network connectivity, account management, printing/plotting, coordination & support of video ... In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ...

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls ... Knowledge of network infrastructure and connectivity a plus. * Passionate about helping the ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Network Perception is looking for a driven, highly motivated technical support person interested in joining an exciting early stage company in the network security space. The core responsibilities ...

Horwitz

Technical Support Specialist

New Hope, MN · On-site

Verify equipment and network connectivity are functioning properly before jobsite turnover * Assist ... Technical Support * Provide ongoing technical support for remote jobsites and office employees

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Technical Support

Carrollton, TX

Collabera
IT Services • 5 - 10K employees
Learn more about Collaberaexternal

$18/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

Position Details: 

Industry: Mass Media

Work Location: Carrollton, TX  

Job Title: Help Desk Support          

Duration: 5+ months

Pay-rate: $18/hour on W2


Responsibilities: 

As a Technical Support Representative, you will be resolving technical problems reported by tax practitioners from the major accounting firms and Fortune 500 companies.

With using active listening skills, you will: 

Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms. 

Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis.

Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience. 

Meet call metrics and standards as defined by the department, and enter all requests into SFDC database. 


Qualifications: 

High School diploma or equivalent required; Bachelor's degree preferred. 

1-2 years experience in a call center environment. 

2+ years experience in a technical environment. 

Professional demeanor; ability to interact positively with customers. 

Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others. 

Solid working knowledge of the Windows Operating System, including but not limited to Windows 7. 

Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting. 

Working knowledge of SQL 2008 R2 preferred. 

Must be knowledgeable in supporting Internet Browsers (IE, Chrome, Firefox, etc...). 

Understanding of standard client/server, networking and internet fundamentals. 

Understanding of MS Office and support of add-in services. 

Requires strong organizational and time management skills. 

Knowledge of Windows Server 2003/2008 or Terminal Services a plus. 

MCSE or other technical certifications a plus.


Additional Information

To schedule an interview, please contact;

Monil Narayan

973-929-3861

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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