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Networking Technical Support Jobs in Ontario (NOW HIRING)

Technical Support Engineer

Ottawa, ON ยท On-site

CA$74K - CA$90K/yr

Provide customer education where needed due to gaps in networking, product knowledge etc ... technical support or system administration role in a networking/security company or equivalent ...

Technical Support Engineer

Ottawa, ON ยท On-site

CA$74K - CA$90K/yr

Provide customer education where needed due to gaps in networking, product knowledge etc ... technical support or system administration role in a networking/security company or equivalent ...

Fortinet seeks a Technical Support Expert to provide top-notch customer service and technical ... You will play a supportive role that enhances both your knowledge of network security and client ...

Posted today

Technical Support Specialist

Toronto, ON ยท On-site

CA$79K - CA$85K/yr

The Technical Solutions Specialist provides field and remote technical support for ZEISS VCS ... Demonstrate proficiency with TeamViewer and a strong understanding of networking fundamentals.

Apply strong network and systems troubleshooting skills to diagnose and resolve common technical ... Support continuous improvement efforts by flagging process gaps or recurring friction points to ...

... network issues analyzes, defines and researches the end user's problem, identifies root cause, and ... To apply for this position, please quote the job title (Technical Support Representative) and ...

Technical Support Specialist Teldio is seeking a technically skilled, customer-focused team member ... Excellent troubleshooting and diagnostic skills across networking (LAN/WLAN, TCP/IP), I/O, serial ...

Technical Support Agent

Mississauga, ON ยท On-site +1

CA$50K - CA$60K/yr

Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering ... Good understanding of TCP/IP network communication * Well versed with Microsoft Windows (both ...

Technical Support Analyst

Toronto, ON ยท On-site

CA$73K - CA$86K/yr

About the Role: We are seeking a Technical Support Analyst to maintain and enhance CAAT ... Strong understanding of Active Directory, with experience managing users, computers, and network ...

intermediate IT Support Analyst/Systems Administrator We are looking for an intermediate level ( 5 ... Ensure that departing staff have their network and systems access discontinued, their licenses ...

intermediate IT Support Analyst/Systems Administrator We are looking for an intermediate level ( 5 ... Ensure that departing staff have their network and systems access discontinued, their licenses ...

Collaborating with cross-functional and support teams to resolve complex technical issues ... Proficiency with event management tools and network monitoring systems. * Excellent problem-solving ...

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Technical Support Representative

Toronto, ON โ€ข On-site

Full-time

Re-posted 19 days ago


Job description

About Velox Velox Imaging provides the latest and greatest imaging solution for diagnostic clinics and small hospitals. We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a kick-ass online application to help clinics manage their patients.

Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves customers all over Canada. Located at Langstaff and Jane, our open concept office is designed with team collaboration in mind - no cube farms here. Job Description Top-rate customer experience is one of the things that define Velox.

We take an active interest in our customers' businesses, resolve technical problems and out of our way to provide an above and beyond experience. Think you have what it takes to join this kind of team. What you will do: Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued and heard in each interaction.

Conduct your own investigations for complex issues and uncertain situations. The team is here to help you with that, though it is expected that with time your will learn the product hardware and software specifics. Learning is not an option, it is a must.

Keep track of ongoing issues, resolving problems with the team and keeping customers up-to-date on resolution progress. Gather customer feedback and help the team in planning the new features. Pilot launch and introduce new features for the customers.

Turn any situation, including bad ones, into an extraordinary experience for our customers. Execute on creative ways to help make our customer feel loved and supported - this includes gifts and wider initiatives. What we expect from you: Excellent communication skills, both on the phone and email Expert technical skill level in computer hardware, operating systems and applications; experienced in troubleshooting operating system issues and virus/malware removal Strong understanding of network setup and diagnostics Desire to get things done, resolved and finished Open-mind and willingness to learn new things.