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Full Time Remote Customer Support Representative Jobs

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing ... Ability to use a computer and headset Employment Type: FULL_TIME

Givebacks

Customer Support Representative

$16.50 - $22.25/hr

THE ROLE As a Customer Support Representative, you will be the first read on every incoming ticket ... Remote work options * Paid holidays * Employee stock options * Paid parental and family medical ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Fullbay

Customer Support Rep

Phoenix, AZ · Remote

$18 - $22.05/hr

The Customer Support Representative handles incoming customers calls, serves as a liaison providing product/services information, and troubleshooting and resolving any emerging problems customer ...

Excitingtravelnow

$14.75 - $20/hr

Position Overview We are seeking a dependable and service-focused Customer Support Representative ... Flexible remote work options * Growth opportunities within the travel industry * Supportive and ...

Perseus Group

Customer Support Representative

$25.20 - $30.80/hr

Software Support Representative Location: Arlington, TXis preferred, butremote isan option ... Benefits (US Only): Full time employees will also be eligible for enrollment in a wide range of ...

FYIsoft, Inc.

Customer Support Representative

Naples, FL · On-site +1

$75K - $85K/yr

Naples, FL (Remote considered) Employment Type: Full-Time Salary Range: $70,000 - $85,000 About the ... Support internal and external audits with organized documentation and clear explanations of ...

Keeper Security

B2B Customer Support Representative

$17.50 - $22.25/hr

This can be a 100% remote position from select locations with an opportunity to work a hybrid ... The Customer Support Representative will be a highly organized go-getter and problem-solver who ...

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Full Time Remote Customer Support Representative information

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How much do full time remote customer support representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for full time remote customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

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What states have the most Full Time Remote Customer Support Representative jobs?

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Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Representative (Remote)

Remote

Web Hosting Northwest
See more jobs at Web Hosting Northwestexternal

$16 - $21.75/hr

Full-time

Re-posted 20 days ago

Job description

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. 

This role requires strong listening skills as well as effective verbal and written communication skills and communication skills, answers questions, and has the ability to troubleshoot and de-escalate customer issues while accessing information from a variety of systems and references, seeking to achieve the best solution. This position requires, a positive and solutions-oriented attitude, and the ability to effectively utilize a computer and headset. 

  • Strong attendance habits

  • Friendly and professional phone etiquette, expressing gratitude for customer participation

  • Demonstrate excellent verbal and written communication

  • Answer questions and resolve issues based on phone calls, emails, internet inquiries from members, clients and others, while maintaining consistent quality

  • De-escalate customer issues and provide step-by-step solutions via phone, email and chat

  • Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity

  • Educate customers on applicable self-service options

  • Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time

  • Assist in preparation of daily, weekly or monthly reports

  • Serve as a resource and effectively interact with all team members in order to resolve customers' needs

  • Special projects and other duties as assigned



Experience and Skills

  •  High school diploma or GED required

  • Open availability

  • One (1) or more years of customer service preferred

  • Eager to continue to grow and develop skills and talents

  • Prior call center experience preferred

  • Strong verbal and written communication, including grammar and a 35 WPM typing speed minimum

  • Strong organizational skills with the ability to multi-task

  • Learn and navigate software and computer use

  • Pass several skills tests

  • Adaptable to an ever-changing environment

  • Ability to use a computer and headset

Employment Type: FULL_TIME

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