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Full Time Inmate Call Monitoring Jobs in Houston, TX

The Legacy at Long Meadow

Caregiver (Full-time)

Richmond, TX · On-site

$11 - $14/hr

Responding to call lights toaddress falls and other potential emergencies * Performing and documentingduties as outlined in Individual Resident Care Plans * Monitor and promptlycommunicate changes in ...

The Legacy at Long Meadow

Caregiver (Full-time)

Richmond, TX · On-site

$11 - $14/hr

Responding to call lights toaddress falls and other potential emergencies * Performing and documentingduties as outlined in Individual Resident Care Plans * Monitor and promptlycommunicate changes in ...

ZT Automotive

AI Growth Specialist

Houston, TX · On-site

Job Type Full-time Description We are looking for an analytical, detail-oriented, and driven ... Help train, monitor, and improve AI models to ensure accurate customer communication, scheduling ...

ZT Automotive

BDC Assistant Manager

Houston, TX · On-site

Job Type Full-time Description Description We are seeking a BDC Assistant Manager to support the ... Monitor call activity, appointment volume, show rates, and answer rates to ensure team targets are ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Houston, TX

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Houston, TX?

The most popular types of Inmate Call Monitoring jobs in Houston, TX are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in Houston, TX?

For Full Time Inmate Call Monitoring jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Houston, TX look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Houston, TX are:

What cities near Houston, TX are hiring for Full Time Inmate Call Monitoring jobs?

Cities near Houston, TX with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Houston, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Texas Remote Customer Service Representative

notifyMD

Houston, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position

About the Role

Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team.

This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart.

At this time, we are only hiring Full Time remote residents in Texas.

Key Responsibilities

You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores.

Technical Requirements

To succeed in this role, your home office must meet the following technical specifications:

  • You must provide your own equipment that meets the specifications during your new hire period.
  • Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment.
  • Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems.
  • A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements.
  • A professional grade wired headset with microphone.
  • A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems.
  • You must be able to type at least 30 WPM

Schedule and Availability

  • 10 hour shifts (4 days on, 3 days off)
  • Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required.

Benefits and Compensation

We value our team members and offer a comprehensive benefits package to support your health and future:

  • $16 per hour
  • Medical, Dental and Vision Insurance
  • 401k retirement plan with company matching
  • ESOP (Employee Stock Ownership Plan)
  • Paid time off Benefits

Are you the right fit?

If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!

notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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