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Full Time Humana Customer Service Jobs (NOW HIRING)

After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Achieve the fundamentals, differentiate ...

After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Achieve the fundamentals, differentiate ...

Customer Service Full Time

Victor, ID · On-site

$16.50 - $21.75/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability - Days and times may vary ... Main St., Victor, ID 83455 Customer Service Specialist Our Customer Service Specialist position is ...

Customer Service Full Time

Jerome, ID · On-site

$15.75 - $21/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability - Days and times may vary ... Main St., Jerome, ID 83338 Customer Service Specialist Our Customer Service Specialist position is ...

Customer Service Full Time

Twin Falls, ID · On-site

$15.50 - $20.75/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability - Days and times may vary ... Provide scent-sational customer service by creating a welcoming environment, assisting customers ...

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Full Time Humana Customer Service information

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How much do full time humana customer service jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for full time humana customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Humana Customer Service vs Part Time Humana Customer Service?

AspectFull Time Humana Customer ServicePart Time Humana Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame as part-time: high school diploma or equivalentSame as full-time: high school diploma or equivalent
Work EnvironmentOffice or remote, team-basedOffice or remote, flexible schedule
BenefitsComprehensive benefits including health insurance, paid time offLimited benefits, often prorated or optional

Full Time Humana Customer Service roles offer more hours, benefits, and stability compared to Part Time positions, which provide flexibility but fewer benefits. Both roles require similar credentials and work environments, making the main difference the hours and benefits offered.

More about Full Time Humana Customer Service jobs
What cities are hiring for Full Time Humana Customer Service jobs? Cities with the most Full Time Humana Customer Service job openings:
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
What states have the most Full Time Humana Customer Service jobs? States with the most job openings for Full Time Humana Customer Service jobs include:
Infographic showing various Full Time Humana Customer Service job openings in the United States as of June 2026, with employment types broken down into 91% Part Time, and 9% Contract. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Senior Manager, Medicare Sales- Louisville/Western KY

Senior Manager, Medicare Sales- Louisville/Western KY

Humana

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Humana rating

7.9

Company rating: 7.9 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

157th of 261 rated insurance


Job description

Become a part of our caring community
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
Are you passionate about the Medicare population, looking for a role in management with the ability to directly impact your own income potential? If so, we are looking for licensed agents, who are experienced, self-driven people leaders to join our team.

In thisfieldposition, you will; coach, mentor, educate, motivate and train a team of sales individuals. The Senior Manager, Medicare Sales, must be a strong people leader with a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers, both internal and external business partners, along with the communityweservethroughtelephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, and looking for branding opportunities.

This role isfieldbased, and you will be out and about in the field in the Kentucky market working with your team and meeting members face to face. You must reside in the Louisville, Bowling Green or Owensboro KY area or be willing to relocate. Relocation allowance is available.

Benefits include:

  • Medical, Dental, Vision, and a variety of other supplemental insurances

  • Paid Time Off (PTO) and Paid Holidays

  • 401(k) retirement savings plan with a company match

  • Tuition reimbursement and/or scholarships for qualifying dependent children

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.


Use your skills to make an impact

Required Qualifications

  • Must reside in the Louisville, Bowling Green or Owensboro KY area or be willing to relocate.

  • Active Health Insurance license.

  • 2+ years of Medicare sales or other related sales experience.

  • Must be able to travel up to 50% of the time.

  • Experience leading a team of sales associates, training in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers

  • Strong aptitude for technology with proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities

  • Background as a strong leader, strong producer.

  • Strong organizational, interpersonal, communication and presentation skills.

  • Ability to adapt and overcome when necessary.

  • Community Engagement/Grassroots experience in marketing Medicare plans in the community.

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).

Preferred Qualifications

  • Active Life Insurance License.

  • Bachelor's Degree

  • Strong background working in Medicare and the health solutions industry.

  • Engaged withthecommunitythroughservice, organizations, activities and volunteerism.

  • Project management background or certification a plus.

  • Bilingual with the ability to speak, read and write in an additional language without limitations or assistance.

Additional Information

Driving Statement:

This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Language Proficiency Assessment:

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Schedule:

Meeting with your team and going with them on periodic appointments and/or events, may require some evenings and weekends. Flexibility is essential to your success.

Training:

The first five weeks of employment and attendance are mandatory.

#MedicareSalesManager

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$77,000 - $105,100 per year


This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


What Humana employees say

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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