Full Time Hubspot Administrator Jobs (NOW HIRING)

KEY RESPONSIBILITIES

Onboarding & Training

• Own the onboarding experience for new hires across Sales, Marketing, and Operations, ensuring each person is set up in HubSpot and confident using the tools relevant to their role.
• Train and mentor team members on system functionality, workflows, and best practices — both one-on-one and in group sessions.
• Develop and maintain enablement materials, including role-based setup guides, quick-reference documentation, and training resources teams can self-serve from.
• Serve as the ongoing resource for user questions, adoption issues, and refresher training as tools and processes evolve.

Process & SOP Management

• Maintain and continuously improve SOPs as sales and marketing processes change, ensuring documentation stays accurate and actionable.
• Manage documentation projects end-to-end, from identifying gaps and inconsistencies to drafting, reviewing, and publishing updates.
• Lead training and communication around process and system changes so teams understand not just what changed, but why.
• Partner with stakeholders across departments to standardize how work moves through the CRM.

Reporting & Analytics

• Build and maintain recurring reports and dashboards covering pipeline, lead source, rep activity, conversion, and other key sales and marketing metrics.
• Fulfill ad hoc reporting requests from sales leadership and other stakeholders, translating business questions into clear, accurate reports.
• Maintain definitions and documentation for key fields, lifecycle stages, and source values so reporting stays consistent and interpretable across teams.
• Surface insights, not just data — proactively flag trends or anomalies that leadership should be aware of.

Data & System Management

• Own data quality by maintaining custom properties, list segmentation, and pipeline/deal stage configuration.
• Identify and resolve duplicate, incomplete, or inconsistent records through regular audits and cleanup.
• Manage day-to-day system configuration and user support, triaging requests and escalating system-level issues appropriately.
• Support tool integrations between HubSpot and connected platforms, coordinating with the broader systems team as needed.

WHAT YOU BRING

Required

• 2–3 years of experience in a sales operations, marketing operations, or CRM administration role
• Hands-on experience administering HubSpot
• Experience with AI tools (e.g., Claude, ChatGPT) and a willingness to apply them to day-to-day work
• Proficiency with Microsoft 365 and its surrounding tools (Outlook, Teams, SharePoint, Excel)
• Solid working knowledge of sales and marketing processes and how they connect
• Strong written and verbal communication — able to document clearly and train confidently
• Data literacy and comfort working in spreadsheets (Excel) for reporting and analysis
• Project management versatility — able to run multiple workstreams simultaneously and drive them to completion
• A strong sense of ownership, high attention to detail, and proven problem-solving skills
• Experience training or mentoring others
• Ability to work full-time, in-person, on-site

Preferred, Not Required

• Experience with Jira or other project management software
• Experience with ZoomInfo or similar sales intelligence platforms
• Experience building reports or dashboards in a CRM or BI tool
• HubSpot certifications (e.g., HubSpot Marketing, Sales, or Revenue Operations)

WHY YOU'LL LOVE WORKING HERE

• Central Role: Sit at the heart of our go-to-market operation, with real ownership over the systems Sales and Marketing depend on.
• Modern Tools: We use AI platforms actively, including Claude and ChatGPT. You'll be expected to use them — and encouraged to push what's possible.
• Visible Impact: Your work directly makes the teams around you faster and more effective every day.
• Stability & Scale: Join a global franchise company with 55+ years of success and a growing systems environment.
• Career Growth: A direct reporting line to the Manager, GTM Systems & Enablement, with room to grow as you demonstrate capability.

LOCATION & WORK ENVIRONMENT

This position is based at Jani-King International Corporate Headquarters:

This is a fully on-site, full-time role, Monday–Friday. You'll work directly with teams across Sales, Marketing, and Operations — providing daily hands-on support, leading training, and keeping the systems behind our go-to-market teams running smoothly.

This position involves access to sensitive business systems and data; professionalism, discretion, and attention to detail are essential.