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Full Time Export Customer Service Jobs (NOW HIRING)

Emons Air & Sea

Regional Export Manager

Chicago, IL · Hybrid

Freight Forwarding / Air Freight / Logistics Employment Type: Full-time About Emons Air amp; Sea ... Collaborate with sales and customer service teams to support client needs and drive regional growth

OCEANAIR Inc

Ocean Export Agent

Peabody, MA · On-site

$19.23 - $28.46/hr

Peabody, MA Compensation: $19.23-$28.46 per hour Employment Type: Full-time | Non-exempt Schedule ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...

OCEANAIR Inc

Ocean Export Agent

Peabody, MA · On-site

$19.23 - $28.46/hr

Peabody, MA Compensation: $19.23-$28.46 per hour Employment Type: Full-time | Non-exempt Schedule ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...

Scan-Group

Airfreight Export Agent

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Airfreight Employment Type: Full Time Location: Los Angeles Reporting To: Marqueveia McCarter ... Minimum 1-3 years of operations and customer service experience in airfreight cargo consolidations ...

Rhenus Group

Ocean Export Coordinator

Des Plaines, IL · On-site

$21.50 - $28.75/hr

Coordinate and manage ocean export shipments from booking through final delivery for both FCL and ... Strong communication, customer service, and relationship management skills. * Excellent ...

Yusen Logistics

Senior Export Agent

Doral, FL · On-site

The Senior Export Agent is responsible for executing all functions related to the successful operation of this position and to provide top notch customer service with continual improvement in mind.

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Full Time Export Customer Service information

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How much do full time export customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for full time export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Export Customer Service vs Part Time Export Customer Service?

AspectFull Time Export Customer ServicePart Time Export Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsCustomer service experience, export knowledge, communication skillsSimilar credentials, often flexible
Work EnvironmentOffice setting, international communicationSimilar environment, flexible scheduling
Employer UsageCommon in logistics, shipping, and export firmsUsed in same industries for flexible staffing

Full Time Export Customer Service involves standard full-week hours with consistent responsibilities, while Part Time Export Customer Service offers flexible hours with similar duties. Both roles require export knowledge and customer service skills, but the full-time position provides more stability and consistent scheduling.

What cities are hiring for Full Time Export Customer Service jobs? Cities with the most Full Time Export Customer Service job openings:
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Full Time Export Customer Service jobs? States with the most job openings for Full Time Export Customer Service jobs include:
Full Time Export Customer Service jobs near you

Regional Export Manager

Emons Air & Sea

Chicago, IL • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Title: Regional Export Manager – Air Export (USA)
Location: Hybrid / Remote
Company: Emons Air amp; Sea USA
Industry: Freight Forwarding / Air Freight / Logistics
Employment Type: Full-time

About Emons Air amp; Sea USA:

Emons Air amp; Sea USA is a part of the Emons GMBH Family Group — a global logistics full-service provider with an almost 100 years rich history of delivering innovative, reliable, and sustainable freight forwarding solutions. Our USA division specializes in international air and ocean freight services plus Customs brokerage, offering tailored logistics support to a broad range of verticals and industries.

We are committed to operational excellence, customer satisfaction, and empowering our people to grow within a high-performance culture.

Please visit : https://www.emons.de/en

Position Summary:

Emons Air amp; Sea USA is seeking a dynamic and experienced Regional Export Manager – Air Export to lead our U.S. air export operations. This role is ideal for a strategic leader with strong freight forwarding expertise, regulatory knowledge, and a proactive approach to managing regional teams and export performance.

You will oversee daily operations, ensure compliance, support key accounts, and play a crucial role in developing our air export footprint across the region.

Key Responsibilities:

  • Lead and manage regional air export operations across Emons Air amp; Sea USA offices
  • Ensure compliance with TSA, IATA, U.S. Customs, and all applicable air export regulations
  • Supervise and support export teams across branches, providing training and leadership to ensure high performance
  • Coordinate with carriers, agents, and vendors to optimize routing, pricing, and service quality
  • Collaborate with sales and customer service teams to support client needs and drive regional growth
  • Develop and enforce SOPs and best practices for air export processes
  • Monitor KPIs, costs, and productivity, implementing improvements where necessary
  • Act as a key escalation point for operational issues and ensure timely resolution of shipment challenges

Requirements:

  • Minimum 3-5 years of experience in air export within freight forwarding/logistics
  • Proven leadership experience in managing teams or regional operations a preference
  • Strong understanding of international air export processes and documentation (MAWB, HAWB, AES, etc.)
  • Solid knowledge of regulatory compliance (TSA, IATA, EAR, etc.)
  • Proficiency in logistics systems such as CargoWise, Magaya or similar TMS platforms
  • Excellent interpersonal, communication, and problem-solving skills
  • Ability to travel within the U.S. as required

Preferred Qualifications:

  • Bachelor's degree in Logistics, Supply Chain, or a related field
  • TSA Security Coordinator certification
  • Experience managing high-volume or time-sensitive export operations
  • Multilingual skills (German, Spanish, or other languages) are a plus

What We Offer:

  • Competitive market salary + performance incentives
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Ongoing training and professional development
  • A collaborative, international team environment with opportunities for career growth

Emons Air amp; Sea USA is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.

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