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Full Time Entry Level Remote It Support Jobs in Raleigh, NC

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is ... This full-time, entry-level position offers paid training, excellent benefits, growth opportunities ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · On-site +1

$17/hr

Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is ... This full-time, entry-level position offers paid training, excellent benefits, growth opportunities ...

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

$84K - $85K/yr

Wake Forest, NC (Remote/Hybrid - Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk ... This full-time, entry-level position offers paid training, excellent benefits, growth opportunities ...

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Morrisville, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Wake Forest, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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All JobsIt Support JobsFull Time Entry Level Remote It Support JobsFull Time Entry Level Remote It Support Jobs in Raleigh, NC

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
What are popular job titles related to Full Time Entry Level Remote It Support jobs in Raleigh, NC? For Full Time Entry Level Remote It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Entry Level Remote It Support jobs in Raleigh, NC look for? The top searched job categories for Full Time Entry Level Remote It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Entry Level Remote It Support jobs? Cities near Raleigh, NC with the most Full Time Entry Level Remote It Support job openings:
Full Time Entry Level Remote It Support jobs near you
Infographic showing various Full Time Entry Level Remote It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Outbound Call Specialist

Open Desk

Wake Forest, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: $17

Outbound Call Specialist
Location: Wake Forest, NC (Remote/Hybrid Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 12 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.