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Full Time Chat Representative Jobs (NOW HIRING)

$22 - $24/hr

Actively engage customers in on-line chat context * Assist customer tickets from the queue with ... Employment Type: FULL_TIME

$15.25 - $20.75/hr

... chat and through email, an excellent verbal and written communicator, able to think on your feet ... Employment Type: FULL_TIME

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ... What We Offer: * Full-time, on-site position with growth potential * Competitive pay and full ...

Customer Care Rep

Conroe, TX · On-site

$13.75 - $18.50/hr

This full-time office position offers a competitive salary commensurate with experience , as well ... Familiarity with live chat and social media support channels * Bilingual speaking abilities BE OUR ...

Customer Care Rep

Conroe, TX

$13.75 - $18.50/hr

This full-time office position offers a competitive salary commensurate with experience , as well ... Familiarity with live chat and social media support channels * Bilingual speaking abilities BE OUR ...

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York ... Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

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Full Time Chat Representative information

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$11

$21

$34

How much do full time chat representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Full Time Chat Representative vs Customer Service Agent?

AspectFull Time Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based; primarily online chat interactionsCall centers, retail, or remote; phone and in-person interactions
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across retail, telecom, and service industries
Search & Comparison IntentHigh overlap; both handle customer inquiries via chat

Full Time Chat Representatives focus on online chat support, often working remotely, while Customer Service Agents may handle calls or in-person interactions. Both roles require strong communication skills and customer service experience, but the chat role emphasizes written communication and digital tools. Understanding these differences helps job seekers find the best fit for their skills and career goals.

What cities are hiring for Full Time Chat Representative jobs? Cities with the most Full Time Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Full Time Chat Representative jobs? States with the most job openings for Full Time Chat Representative jobs include:

Customer Service Representative - Phone and Chat - Anchorage, AK

USZoom LLC

Alaska, MN

$19.23 - $20.19/hr

Full-time

Posted 11 days ago


Job description

We're iPostal1 and we're in growth mode!

This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Anchorage, Alaska location.

There will be a two-week, paid training which starts on Day 1!

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!

The salary range for this role is $19.23 - $20.19 per hour.

*Please note this is an in-office role. Remote work is not available.

Responsibilities:

  • Answer inbound calls from customers in a prompt and professional manner
  • Identify the type of assistance needed
  • Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
  • Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
  • Manage customer expectations
  • Actively engage customers in on-line chat context
  • Assist customer tickets from the queue with general inquiries, product support, service recommendation, and basic sign-up issues in a diverse technology environment (via phone/email/chat)
  • Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc.
  • Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting

Requirements:
  • Active listening skills
  • Results oriented
  • Strong work ethic
  • Excellent verbal and written communication skills
  • Previous experience in a customer service-oriented role
  • Proficient in navigating in a CRM and/or multiple software applications

iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
Employment Type: FULL_TIME