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Full Time Chat Representative Jobs (NOW HIRING)

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York ... Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role ... Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ... What We Offer: * Full-time, on-site position with growth potential * Competitive pay and full ...

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

... Type: Full-Time, Remote Working Hours: U.S. Business Hours (LATAM-Friendly) About the Role At ... Chat You'll act as a key point of contact for patients, helping them navigate services while ...

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How much do full time chat representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for full time chat representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Full Time Chat Representative vs Customer Service Agent?

AspectFull Time Chat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based; primarily online chat interactionsCall centers, retail, or remote; phone and in-person interactions
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across retail, telecom, and service industries
Search & Comparison IntentHigh overlap; both handle customer inquiries via chat

Full Time Chat Representatives focus on online chat support, often working remotely, while Customer Service Agents may handle calls or in-person interactions. Both roles require strong communication skills and customer service experience, but the chat role emphasizes written communication and digital tools. Understanding these differences helps job seekers find the best fit for their skills and career goals.

What cities are hiring for Full Time Chat Representative jobs? Cities with the most Full Time Chat Representative job openings:
What are the most commonly searched types of Chat Representative jobs? The most popular types of Chat Representative jobs are:
What states have the most Full Time Chat Representative jobs? States with the most job openings for Full Time Chat Representative jobs include:
Full Time Chat Representative jobs near you
Chicago Healthy Adolescents and Teens (CHAT) Program Manager

Chicago Healthy Adolescents and Teens (CHAT) Program Manager

Planned Parenthood of Illinois

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Just a few of the Benefits enjoyed by PPIL employees...
 
-Company subsidized premiums on Medical, Dental, and Vision Insurance
-Up to 12 weeks Paid Parental Leave for eligible employees
-Generous Paid Time Off (PTO) and paid holidays
-Mission focused work
-401k with employer matching
-100% company-paid Life Insurance
-100% company-paid Short- and Long-Term Disability Coverage
-Robust Employee Assistance Program
-Flexible Spending Accounts
-Free Medical Services at PPIL
-Pet Insurance
 
The CHAT (Chicago Healthy Adolescents & Teens) Program Manager is responsible for leading ongoing efforts by Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) to prevent transmission of sexually transmitted infections (STIs) and unintended pregnancy, particularly among teens and young adults in Chicago. The CHAT Program Manager is responsible for overseeing and managing grant deliverables and has overall strategic and operations responsibility for the staff, program, future planning, and operations.
 
Essential Job Functions   
 
1. (40% - Program Implementation, Management, and Supervision) Responsible for the rebuilding of the CHAT program, implementation, monitoring, and support of the CHAT Program in Chicago Public Schools (CPS), City Colleges of Chicago, and youth-serving organizations. Supervise a team of Specialists responsible for the implementation of school testing and follow-up procedures. Strategically recruit, schedule, and engage in follow up with all recipients of CHAT programming.

2. (30% - Partnership Representation, Collaboration, and Outreach) Represent Planned Parenthood of Illinois in the CDPH/CPS/PPIL grant partnership and work effectively with key stakeholders engaged in programmatic work. Establish, collaborate with, and maintain effective working relationships with Chicago Public School staff, Chicago Department of Public Health staff, Planned Parenthood of Illinois Health Center staff, community members, and key partners. Strategize and coordinate outreach efforts to reach targeted population. Work collaboratively across multiple departments, including Community Engagement and Communications, to ensure alignment and leveraging of efforts as needed with health centers, outreach, and education.

3. (10% - Data Reporting, Monitoring, and Funding Support) Generate and distribute data reports to both internal and external entities to monitor compliance and scope of impact. Assist Development department with efforts pertaining to securing government, foundation, and private financial support for adolescent-focused programming.

4. (20% - Strategic Leadership and Health Equity Advancement) Foster the strategic goals of the Community Health and Equity division and support health equity in the CHAT program
 
Other responsibilities: Demonstrate an understanding of and commitment to remain informed about PPIL protocols, 
policies, and procedures. Demonstrate an understanding of and commitment to PPIL core values of 
access, activism, care, confidentiality, equity, inclusion, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers. Other duties as assigned.
 
Physical Demands:
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
 
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and use the phone. The employee is frequently required to use hands and fingers to key in data, handle, or feel and reach. The employee must occasionally lift and/or move up to 25 pounds.
 
 
Supervisor:  Senior Director of Community Health and Equity
Status: Full time. Exempt from the overtime provisions of the wage and salary regulations.
 
Qualifications:
 
Education Required: Bachelor's degree required, or an Associate's degree with an equivalent combination of education, lived experience, and relevant professional work experience.
Preferred: Master's degree in related field preferred.

Experience: 

Minimum of 5 years of experience with program management and community outreach and a minimum of 2 years of supervisory or team leadership experience. Experience with public speaking and/or teaching health education to youth and/or community audiences. Previous professional experience in HIV/STI prevention, testing, and community-based sexual and reproductive health education. Previous professional experience training others to facilitate HIV/STI outreach and education. Demonstrated experience providing sexual and reproductive health education to youth, particularly those from underserved or marginalized communities. Commitment to health equity and experience working with diverse communities, including youth impacted by systemic barriers. Familiarity with the provision of family planning services, including one year of laboratory or healthcare experience, is preferred.
 
Skills:

Commitment to the efficient and customer-oriented provision of services, as well as a commitment to the operating goals of Planned Parenthood of Illinois. Excellent communication skills. Ability to communicate with patients, the public, staff, and volunteers in a professional, warm, and sensitive manner. Bi-lingual ability in Spanish is helpful. High energy level, organizational skills, ability to multi-task, and attention to detail is critical. Willingness to participate in a team approach to health care. Ability to work well under minimal supervision. Capable of reading, understanding, and following oral and written instructions. Able to appropriately recognize problems and resolve issues. Must 
be willing and able to work a schedule that may include evening and weekend hours, and to work at 
other PPIL centers if needed.
 
Transportation:
Must have access to reliable transportation for travel throughout the City of Chicago and be willing 
to travel to PPIL sites throughout Illinois. This is a hybrid role, typically requiring 2-3 days per 
week onsite at the Chicago Administrative Office, with occasional onsite work at a PPIL Health 
Centers and community-based locations
 
 
$69,000 - $75,000 a year
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law.  We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement.  Please do not be deterred if your past experience doesn't align perfectly with every qualification in the job posting.  We encourage you to apply anyway!  You may be exactly who we are looking for!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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