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Full Time Chat Desk Jobs (NOW HIRING)

This full-time, salaried position is a fully onsite role supporting our Hagerstown, MD office ... Provide timely and effective technical support to clients via phone, email, chat, or remote access.

Service Desk Specialist

Hagerstown, MD ยท On-site

$45K - $55K/yr

This full-time, salaried position is a fully onsite role supporting our Hagerstown, MD office ... Provide timely and effective technical support to clients via phone, email, chat, or remote access.

Help Desk Technician

Honolulu, HI ยท On-site

$28.85 - $36.54/hr

Employment Type: Full-Time, Hourly, Non-Exempt Temporary/Permanent: Permanent Deadline to Apply ... Respond to staff's technical issues in person, via phone, email and computer chat in a timely ...

Service Desk Analyst

Malvern, AR ยท On-site

$76K - $80K/yr

Service Desk Analyst Permanent Full Time 38 hours per week Based at Mt Waverley with rotating 24/7 ... Deliver first-line technical support to employees and external customers via phone, email and chat

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Full Time Chat Desk information

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How much do full time chat desk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for full time chat desk in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Chat Desk agents, and how can they be managed effectively?

Full Time Chat Desk agents often handle multiple customer conversations simultaneously, which can be challenging when prioritizing urgent requests and maintaining accuracy. Managing a high volume of chats requires strong multitasking skills and familiarity with the company's knowledge base to provide quick, accurate responses. Effective organization, regular breaks to prevent burnout, and ongoing training are key strategies for overcoming these challenges. Team collaboration and support from supervisors also play a crucial role in ensuring agents feel equipped to handle difficult or complex inquiries.

What is a Full Time Chat Desk job?

A Full Time Chat Desk job involves providing customer support and assistance to clients or customers via online chat platforms. Employees in this role typically handle inquiries, troubleshoot issues, and offer information about products or services in real-time. Chat desk agents are expected to respond promptly and professionally, ensuring customer satisfaction. This position usually requires strong communication skills, computer proficiency, and the ability to multitask efficiently during multiple chat sessions.

What are the key skills and qualifications needed to thrive as a Full Time Chat Desk representative, and why are they important?

To thrive as a Full Time Chat Desk representative, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service chat platforms, CRM systems, and ticketing software is typically required. Exceptional problem-solving abilities, patience, and the ability to multitask help set top performers apart. These skills and qualities are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a fast-paced digital environment.

What is the difference between Full Time Chat Desk vs Customer Service Representative?

AspectFull Time Chat DeskCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformOffice or remote, phone and in-person interactions
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking, various industries
Common Search IntentOnline chat support rolesCustomer support and service jobs

Full Time Chat Desk roles focus on online chat support, requiring digital communication skills, while Customer Service Representatives handle phone and in-person interactions. Both roles involve assisting customers but differ mainly in communication channels and work environment.

More about Full Time Chat Desk jobs
What cities are hiring for Full Time Chat Desk jobs? Cities with the most Full Time Chat Desk job openings:
What are the most commonly searched types of Chat Desk jobs? The most popular types of Chat Desk jobs are:
What job categories do people searching Full Time Chat Desk jobs look for? The top searched job categories for Full Time Chat Desk jobs are:
On-Air Host - Covering the Kansas City Chiefs on YouTube

On-Air Host - Covering the Kansas City Chiefs on YouTube

Chat Sports

Dallas, TX โ€ข On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

WANTED: Entertaining and opinionated sports media personality to host Chiefs Report (77,000 subscribers - https://www.youtube.com/@ChiefsTV) and cover the NFL on a full-time basis from Chat Sports HQ in Dallas, TX.
Chat Sports has continued to rapidly grow to become a leading sports media brand on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.
We're gearing up for an epic 2026 NFL season and looking to hire an On-Air Host for one of our strongest team-focused shows: Chiefs Report. You'll be the face on YouTube breaking down every game, free agency chaos, draft steals, and locker-room drama - delivering multiple videos per day that keep subscribers glued and notifications exploding. In addition to this show, you'll work with the rest of our NFL team on league and draft related programming.
This isn't some sleepy desk job. You'll be in our brand-new, 11,000 sq ft downtown Dallas HQ working in one of our 16 production studios cranking out videos that rack up millions of views. We're all-in on live energy, late nights, weekends, and turning football Sundays into content goldmines.
**** Location: This is in-office only at our Dallas, TX HQ. Weekend and evening hours are non-negotiable during the NFL season. We'll fly in out-of-towners for auditions, but no relocation package is offered. ****
The role:
- Own the camera as the host and star of Chiefs Report. You'll bring insane energy, sharp insight, and that "can't-look-away" presence that turns casual scrollers into die-hard subs
- Team with your producer to brainstorm killer scripts, graphics, and segments that make every show feel electric and binge-worthy
- Film multiple videos per day (live, on-demand, and social/shorts): breakdowns, reactions, bold predictions, debates, and whatever wild storylines the offseason and free agency drama throws at you
You're the perfect fit if:
- You're a walking NFL encyclopedia: current rosters, historical deep cuts, offseason madness (free agency frenzy, draft war rooms, cuts, trades...you name it)
- You've already hosted podcasts, YouTube, radio, or TV - comfortable riffing live, no teleprompter crutch, with charisma that pops off the screen- You have legit, consistent social media skills - building buzz, engaging fans, and owning your voice in the Chiefs Kingdom
- Chiefs red and gold runs through your veins (or at least you can embrace it convincingly while staying brutally honest)
- You're a self-starter who thrives under pressure, grinds weekends/evenings (especially Sept-Feb), and brings positive, relentless energy every single shift
- Highly organized, reliable, and ready to level up in a fast-moving, no-excuses environment
What you get:
- Be at the forefront of redefining sports media - grow huge channels, shape narratives, and turn fan passion into your career
- Competitive salary + full benefits (health, dental, vision, 401k, generous PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A group of co-workers that celebrates big wins, big takes, and big personalities in a high-energy, collaborative HQ
Submit your resume and a killer cover letter (tell us why you're a no-brainer for this role), plus:
- Links to your best on-camera or podcast work
- Links to your social media accounts
Apply right here in this post. Expect multiple audition rounds where you'll prove you can host, produce ideas, and inform & entertain.