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Full Time Chat Desk Jobs (NOW HIRING)

SBR Management LLC

Front Desk Associate

Amarillo, TX · On-site

$16.50/hr

Job Type Full-time Description About Roberts Resorts & Communities: This company operates ... Provide assistance and respond to queries via online chat to enhance customer experience * Report ...

BeneSys

IT Service Desk Coordinator (Troy, MI)

Troy, MI · On-site

$22 - $24/hr

... chat and all operational contact types to ensure courteous, timely and effective resolution of ... Referral bonus for all successful full-time referrals * Annual opportunities for increases Pay ...

SBR Management LLC

Front Desk Associate

Spring, TX · On-site

$12.75 - $16.50/hr

Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial ... Provide assistance and respond to queries via online chat to enhance customer experience * Report ...

Kwik Trip, Inc.

IT Service Desk Coordinator

La Crosse, WI · On-site

$20.96 - $30.41/hr

La Crosse Support Campus (Fully Onsite) Job Type: Full-time About the Role Kwik Trip is seeking an ... Respond to IT support requests in person, by phone, chat, and through ServiceNow * Diagnose and ...

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Full Time Chat Desk information

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How much do full time chat desk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for full time chat desk in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is chat support work from home?

Chat support work from home involves providing customer service through online chat platforms, assisting customers with inquiries, troubleshooting, or product information remotely. It typically requires good communication skills, familiarity with chat software, and a reliable internet connection, often offered on a full-time or part-time basis with flexible schedules.

How much does a chat desk pay?

A full-time chat desk agent typically earns between $12 and $20 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or incentives for performance, and proficiency with chat software can impact pay rates.

What are some common challenges faced by Full Time Chat Desk agents, and how can they be managed effectively?

Full Time Chat Desk agents often handle multiple customer conversations simultaneously, which can be challenging when prioritizing urgent requests and maintaining accuracy. Managing a high volume of chats requires strong multitasking skills and familiarity with the company's knowledge base to provide quick, accurate responses. Effective organization, regular breaks to prevent burnout, and ongoing training are key strategies for overcoming these challenges. Team collaboration and support from supervisors also play a crucial role in ensuring agents feel equipped to handle difficult or complex inquiries.

How do I become a text chat agent?

To become a full-time chat desk agent, you typically need strong communication skills, proficiency with chat or messaging platforms, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What is a Full Time Chat Desk job?

A Full Time Chat Desk job involves providing customer support and assistance to clients or customers via online chat platforms. Employees in this role typically handle inquiries, troubleshoot issues, and offer information about products or services in real-time. Chat desk agents are expected to respond promptly and professionally, ensuring customer satisfaction. This position usually requires strong communication skills, computer proficiency, and the ability to multitask efficiently during multiple chat sessions.

Are chatdesk remote jobs legit?

Chatdesk remote jobs are legitimate customer support roles that typically involve handling live chat inquiries for companies. They often require good communication skills, familiarity with chat tools, and a reliable internet connection. Job seekers should verify the employer and avoid roles that ask for upfront payments or personal financial information.

What are the key skills and qualifications needed to thrive as a Full Time Chat Desk representative, and why are they important?

To thrive as a Full Time Chat Desk representative, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service chat platforms, CRM systems, and ticketing software is typically required. Exceptional problem-solving abilities, patience, and the ability to multitask help set top performers apart. These skills and qualities are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a fast-paced digital environment.

What is the difference between Full Time Chat Desk vs Customer Service Representative?

AspectFull Time Chat DeskCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformOffice or remote, phone and in-person interactions
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking, various industries
Common Search IntentOnline chat support rolesCustomer support and service jobs

Full Time Chat Desk roles focus on online chat support, requiring digital communication skills, while Customer Service Representatives handle phone and in-person interactions. Both roles involve assisting customers but differ mainly in communication channels and work environment.

More about Full Time Chat Desk jobs
What cities are hiring for Full Time Chat Desk jobs? Cities with the most Full Time Chat Desk job openings:
What are the most commonly searched types of Chat Desk jobs? The most popular types of Chat Desk jobs are:
What job categories do people searching Full Time Chat Desk jobs look for? The top searched job categories for Full Time Chat Desk jobs are:
Full Time Chat Desk jobs near you
Infographic showing various Full Time Chat Desk job openings in the United States as of June 2026, with employment types broken down into 12% As Needed, 66% Full Time, 2% Part Time, 15% Contract, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Front Desk Associate

SBR Management LLC

Amarillo, TX • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job Type
Full-time
Description
About Roberts Resorts & Communities:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
Position Summary:
The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations.
Schedule Requirement: This role requires regular weekend availability. Candidates must be available to work Saturdays, as Saturday shifts are a required part of the schedule.
PERFORMANCE OBJECTIVES:
  • Establish positive relationships with guests, residents, prospective residents, and vendors through courteous and professional interactions
  • Efficiently manage incoming calls, handling reservations and addressing customer inquiries promptly and accurately
  • Provide assistance and respond to queries via online chat to enhance customer experience
  • Report resort comments, suggestions, and complaints to the General Manager for timely resolution
  • Conduct seamless check-in and check-out processes, managing reservations and accommodating walk-in guests effectively
  • Collect rent, deposits, and payments for various services using Rent Manager and Camp spot platforms
  • Initiate collection calls for site rental payments as instructed, ensuring timely payments
  • Utilize email communication to correspond with residents and potential guests as required
  • Maintain organized resort files, reports, and records, ensuring accuracy and completeness
  • Upload resident files and communications to Rent Manager for documentation and tracking purposes
  • Prepare and distribute resort communications such as newsletters, rule reminders, and violation notices
  • Monitor office supplies inventory and place orders as necessary to ensure availability
  • Manage mail and packages, sorting and distributing them to designated mailboxes
  • Secure documents for leases and maintain confidentiality of sensitive information
  • Input meter readings accurately to track usage and manage utility billing processes
  • Coordinate with maintenance personnel to address guest concerns and resolve any potential issues promptly
  • Performs other related duties as assigned

Requirements
KEY COMPETENCIES:
  1. Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence.
  2. Communication: Demonstrates effective verbal and written communication skills to interact professionally with guests, residents, and team members.
  3. Multitasking: Capable of efficiently managing multiple tasks such as check-ins, reservations, and guest inquiries simultaneously.
  4. Attention to Detail: Possesses keen attention to detail to ensure accuracy in handling payments, reservations, and administrative tasks.
  5. Adaptability: Adapts to various situations and addresses guest needs promptly and professionally.
  6. Problem-Solving: Exhibits strong problem-solving abilities to resolve guest complaints or issues effectively and find suitable solutions.
  7. Organization: Maintains orderly records, manages office supplies, and handles administrative tasks effectively.
  8. Computer Proficiency: Proficient in using property management software and Microsoft Office applications.
  9. Positive Attitude: Maintains a positive attitude and enthusiasm for delivering outstanding service, contributing to a welcoming and hospitable environment at the front desk.

EDUCATION & EXPERIENCE:
  • High school diploma or equivalent required
  • Prior experience in customer service, front desk operations, or hospitality industry is preferred but not required.
  • Proficiency in using computer systems, including property management software and Microsoft Office suite, is desirable.
  • Strong communication and interpersonal skills are essential, along with the ability to multitask and work in a fast-paced environment.

PHYSICAL REQUIREMENTS:
  • Constantly sit, talk, or hear; Frequently use hands.
  • Manual dexterity for handling paperwork and using office equipment.
  • Clear vision and hearing for reviewing documents and communicating effectively.
  • Capability to lift up to 10 pounds.

BENEFITS:
We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:
  • Medical, Dental, and Vision coverage for you and your dependents
  • Employer-paid life insurance for peace of mind
  • A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
  • 80 hours of PTO plus 11 paid holidays to recharge and refresh
  • 401(k) with a 3% company match to invest in your future
  • The chance to be part of an inclusive, supportive community where your contributions matter

COMMITMENT TO DIVERSITY:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.
Salary Description
$16.50

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