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Full Time Chat Desk Jobs (NOW HIRING)

AGG

Service Desk Support Analyst

Atlanta, GA · On-site

$19.50 - $26.75/hr

Comfort using AI technologies, copilots, chat-based assistants, or enterprise knowledge tools for ... Hours: Full-time; 9:00-5:30 (one-hour lunch), Monday-Friday ADA: The employer will make reasonable ...

Gold's Gym

Opening Front Desk Associate

OR · On-site

$17.13/hr

Gold's Gym PNW Position Type: Part-Time or Full-Time About: Gold's Gym PNW is seeking a dynamic ... Excellent customer service and communication skills are key - you'll chat with both members and the ...

Garten

Solutions Desk Associate

Burlingame, CA

$21 - $28.25/hr

Use live chat and email to interface with Oh My Green team members in the field and client office ... Occasional wellness events Employment Type: Full-Time

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · On-site

... Full-time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec At ... Respond to incoming incidents, service requests, and inquiries via phone, live agent chat, self ...

UPLIFT Desk

Customer Success Specialist

Austin, TX · On-site

$22/hr

Free UPLIFT Desk (after one year) * 50% discount on all UPLIFT products * Free healthy (and not so ... Type: Full-time * Employee Status: Regular * Work Schedule: Monday - Saturday, 8-5 and 9-6 (with ...

Touchmark

Front Desk Overnights FT NOC

Bend, OR · On-site

$20/hr

We are looking for our next amazing Front Desk Concierge (Overnight/NOC) Full-time to join our ... chat about their day. Our NOC Front Desk/Resident Services Assistant will also assist with ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

Job Type Full-time Description Paylocity is an award-winning provider of cloud-based HR and payroll ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • ...

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All JobsFull Time Chat Desk Jobs

Full Time Chat Desk information

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How much do full time chat desk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for full time chat desk in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is chat support work from home?

Chat support work from home involves providing customer service through online chat platforms, assisting customers with inquiries, troubleshooting, or product information remotely. It typically requires good communication skills, familiarity with chat software, and a reliable internet connection, often offered on a full-time or part-time basis with flexible schedules.

How much does a chat desk pay?

A full-time chat desk agent typically earns between $12 and $20 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or incentives for performance, and proficiency with chat software can impact pay rates.

What are some common challenges faced by Full Time Chat Desk agents, and how can they be managed effectively?

Full Time Chat Desk agents often handle multiple customer conversations simultaneously, which can be challenging when prioritizing urgent requests and maintaining accuracy. Managing a high volume of chats requires strong multitasking skills and familiarity with the company's knowledge base to provide quick, accurate responses. Effective organization, regular breaks to prevent burnout, and ongoing training are key strategies for overcoming these challenges. Team collaboration and support from supervisors also play a crucial role in ensuring agents feel equipped to handle difficult or complex inquiries.

How do I become a text chat agent?

To become a full-time chat desk agent, you typically need strong communication skills, proficiency with chat or messaging platforms, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What is a Full Time Chat Desk job?

A Full Time Chat Desk job involves providing customer support and assistance to clients or customers via online chat platforms. Employees in this role typically handle inquiries, troubleshoot issues, and offer information about products or services in real-time. Chat desk agents are expected to respond promptly and professionally, ensuring customer satisfaction. This position usually requires strong communication skills, computer proficiency, and the ability to multitask efficiently during multiple chat sessions.

Are chatdesk remote jobs legit?

Chatdesk remote jobs are legitimate customer support roles that typically involve handling live chat inquiries for companies. They often require good communication skills, familiarity with chat tools, and a reliable internet connection. Job seekers should verify the employer and avoid roles that ask for upfront payments or personal financial information.

What are the key skills and qualifications needed to thrive as a Full Time Chat Desk representative, and why are they important?

To thrive as a Full Time Chat Desk representative, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service chat platforms, CRM systems, and ticketing software is typically required. Exceptional problem-solving abilities, patience, and the ability to multitask help set top performers apart. These skills and qualities are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a fast-paced digital environment.

What is the difference between Full Time Chat Desk vs Customer Service Representative?

AspectFull Time Chat DeskCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformOffice or remote, phone and in-person interactions
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking, various industries
Common Search IntentOnline chat support rolesCustomer support and service jobs

Full Time Chat Desk roles focus on online chat support, requiring digital communication skills, while Customer Service Representatives handle phone and in-person interactions. Both roles involve assisting customers but differ mainly in communication channels and work environment.

More about Full Time Chat Desk jobs
What cities are hiring for Full Time Chat Desk jobs? Cities with the most Full Time Chat Desk job openings:
What are the most commonly searched types of Chat Desk jobs? The most popular types of Chat Desk jobs are:
What job categories do people searching Full Time Chat Desk jobs look for? The top searched job categories for Full Time Chat Desk jobs are:
Full Time Chat Desk jobs near you
Infographic showing various Full Time Chat Desk job openings in the United States as of June 2026, with employment types broken down into 12% As Needed, 66% Full Time, 2% Part Time, 15% Contract, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
Tier 1 Service Desk Technician

Tier 1 Service Desk Technician

GLOTECH, Inc.

Orlando, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients.  We are a successful Information Technology firm with a large staff currently providing superior information technology and advanced engineering services around the world. Our success is built on attracting and retaining quality staff through a highly competitive benefits package with a special focus on continuing career development and corporate financial support. We also maintain a collegial working environment and offer our staff opportunities to improve and enhance their skills.

GLOTECH is committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance. We provide medical dental and vision care, disability insurance (short and long term), Life & AD&D Insurance, Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement), and Employee Assistance Programs. Additionally, we provide Annual Leave, Sick Leave, Holiday Pay, Educational Assistance, Certification /Training Reimbursement, and a 401(k)-retirement savings contribution plan (with employer match).


This is a talent pipeline opening.  We are building a network of qualified talent for general consideration of future full time or temporary TIER 1 Help Desk Technician job openings. 

GLOTECH, Inc. is seeking TIER 1 Help Desk Technicians to join our team in Orlando, Florida.  The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting United Parks & Resorts, including Corporate and all park locations. TIER 1 Service Desk technician responsibilities include but are not limited to monitoring SEA systems for equipment failure, errors in performance or hardware failures, initial communication with the user population, documenting the issue or request, conducting initial Level 1 triage and resolution when possible, and escalating to TIER 2 as required in accordance with established Service Level Agreements. Provide basic desktop support and assistance with Microsoft Office products. Additional areas of responsibilities include both passive and active network and enterprise monitoring and initiating appropriate responses as required.


PRINICPAL DUTIES/RESPONSIBILITES:

  • Provide exceptional and professional customer service to our internal customers
  • Log all contacts - calls, emails, web forms, chat sessions, or voicemails - into the ITSM Jira
  • Troubleshoot, diagnose and resolve application issues following standard operating procedures and using knowledge support tools
  • Initiate and facilitate the following ITIL processes: Incident Management, Request Fulfillment, Access Management, Problem Management, and Knowledge Management
  • As Escalation Management process describes, route tickets that cannot be resolved at the desk to appropriate assignment or application owner groups
  • Collaborate effectively with other service desk team members
  • Participate in ongoing training for service desk operations
  • Work on projects or tasks assigned by leadership
  • Available to work any shift on a 24x7 operation

  • Vocational certifications or AS degree in computer science or related technical field preferred.
  • Must have at least two years of experience working on a Help Desk / Service Desk
  • Microsoft certifications a plus
  • Positive Customer service oriented in potentially high stress scenarios
  • Basic knowledge of Active Directory is required
  • Must be available to work onsite in Orlando, FL as needed

GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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