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Full Time Case Management Director Jobs in Rochester, NY

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

Identifies clients in need of case management services by completing initial intake and assessment ... F.T. paid experience in a Mental Health setting, or other human service field, working directly ...

Highland Hospital

RN Care Coordinator

Rochester, NY · On-site

$77K - $93K/yr

Highland Hospital is seeking a full time Case Manager to join the team. Hours will be Monday-Friday from 8am-4:30pm. Under general direction, the Clinical Care Coordinator/Case Manager's role is to ...

DaVita

RN Case Manager

Victor, NY · Hybrid

Employment Type: Full-Time This position functions autonomously and in collaboration with all ... In lieu of case management experience, 3 or more years of experience assessing patient needs ...

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Full Time Case Management Director information

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$44.4K

$122K

$196.8K

How much do full time case management director jobs pay per year?

As of Jul 27, 2026, the average yearly pay for full time case management director in Rochester, NY is $121,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $139,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Full Time Case Management Director, and how can they be addressed?

A Full Time Case Management Director often navigates challenges such as balancing administrative duties with direct oversight of case managers, managing complex caseloads, and ensuring regulatory compliance. Effective communication and strong organizational skills are key to addressing these issues, as is fostering a collaborative environment between departments. Staying current with healthcare regulations and investing in staff development can also help ensure the team delivers quality patient care while meeting institutional goals.

What are Full Time Case Management Directors?

Full Time Case Management Directors are healthcare professionals who oversee and coordinate case management services within organizations, typically hospitals or healthcare facilities. Their responsibilities include leading a team of case managers, developing policies, ensuring compliance with regulations, and improving patient care outcomes. They work full time to manage resources efficiently, facilitate communication between medical staff and patients, and optimize discharge planning. These directors play a critical role in enhancing patient satisfaction and organizational effectiveness.

What are the key skills and qualifications needed to thrive as a Full Time Case Management Director, and why are they important?

To thrive as a Full Time Case Management Director, you need strong leadership abilities, in-depth knowledge of case management principles, and typically a degree in nursing, social work, or a related field, often accompanied by relevant licensure or certification (such as CCM or ACM). Familiarity with case management software, electronic health records (EHRs), and utilization review systems is essential. Outstanding communication, problem-solving, and organizational skills help you lead teams and coordinate patient care effectively. These skills ensure efficient care coordination, regulatory compliance, and optimal patient outcomes across healthcare settings.
What are the most commonly searched types of Full Time Case Management jobs in Rochester, NY? The most popular types of Full Time Case Management jobs in Rochester, NY are:
What are popular job titles related to Full Time Case Management Director jobs in Rochester, NY? For Full Time Case Management Director jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Case Management Director jobs in Rochester, NY look for? The top searched job categories for Full Time Case Management Director jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Case Management Director jobs? Cities near Rochester, NY with the most Full Time Case Management Director job openings:
Full Time Case Management Director jobs near you
Infographic showing various Full Time Case Management Director job openings in Rochester, NY as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $121,963 per year, or $58.6 per hour.
Case Manager II

Case Manager II

Genesee County

Batavia, NY • On-site

$26.49/hr

Full-time

Posted 24 days ago

Genesee County (Michigan) rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

654th of 832 rated public administrative organizations

Job description

DISTINGUISHING FEATURES OF THE CLASS:  A Case Manager II (Community Mental Health) is a more advanced level of case management where the incumbent performs case management activities for the more difficult cases of seriously mentally ill clients.  This class differs from that of Case Manager I (Community Mental Health) in that the incumbent works with a caseload of 30-35 difficult clients, under the direct supervision of a qualified mental health professional.  Does related work, as required.
 
TYPICAL WORK ACTIVITIES:
  • Identifies clients in need of case management services by completing initial intake and assessment forms with clients applying for mental health services, by visiting with clients in State Hospitals, community hospitals, community residences and local emergency services;
  • Coordinates the complete assessment of clients on their caseloads by arranging for clinical evaluations, psychiatric consultations, psychological testing, functional assessments, rehabilitative and social needs;
  • Integrates a written service plan for each client and plans for its implementation;
  • Monitors and follows-up the implementation of the written service plan by linking clients with necessary providers, assisting in gaining access to needed medical, psychiatric, social, educational, and other services, maintaining contact through the course of treatment;
  • Assures medication regimen compliance through teaching and interpreting to clients the importance of prescribed medications, monitoring usage and refilling prescriptions, and being aware of and alert to side-effects;
  • Assists clients in learning to use fiscal resources through budget planning, monitoring and instruction in spending, and assisting with applications to entitlements;
  • Prevents and/or resolves developing crises to avoid unnecessary use of emergency rooms and re-hospitalizations;
  • Assures the maintenance of case management records with appropriate reviews and updating of service plans;
  • May be required to serve on the “On Call” team.
 
The above examples of duties are intended only as illustrations of the various types of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
 
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS:  
  • Good knowledge of case management techniques; good knowledge of the problems of the chronically mentally ill; good knowledge of human behavior; good knowledge of community resources and how to access them; ability to relate well with people; ability to deal confidently with other service providers; tact and courtesy; integrity; good judgment.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.  The employee is required to walk, talk and hear.
  • The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus and make visual observations of clients.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually quiet.
 
MINIMUM QUALIFICATIONS: 
  • Possession of a Master’s degree from a regionally accredited or NYS registered college or university in Psychology, Sociology, Social Science, or Human Service or related field;
  • Possession of a Bachelor’s degree from a regionally accredited or New York State registered four-year college, including 18 credit hours in psychology, sociology, social science, or human services related courses, and one year of F.T. paid experience in a Mental Health setting, or other human service field, working directly with mentally ill individuals;
  • Possession of an Associate’s degree from a regionally accredited or New York State registered two-year college with a degree in Human Services or related field AND three (3) years of full-time, paid experience in a mental health setting, or other human services field, working directly with mentally ill individuals.
 
NOTE: Part-time, paid experience as defined above will be considered on a prorated basis.
 
NOTE:  Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.  If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.  A list of acceptable companies who provide this service can be found on the internet at
http://www.cs.ny.gov/jobseeker/degrees.cfm.  You must pay the required evaluation fee.
 
SPECIAL REQUIREMENT FOR ACCEPTANCE OF APPLICATION AND CONTINUED

EMPLOYMENT: Possession of a valid NYS Drivers license.
 
All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.
 
Non-Competitive

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