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Full Time Amazon Problem Solver Jobs (NOW HIRING)

Amazon

AFE Ops Associate

Nashville, TN · On-site

... and problem-solving skills. You will be responsible for communicating directly with external ... full-time Amazon experience - Bachelor's degree in Engineering, Logistics, or a similar field ...

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How much do full time amazon problem solver jobs pay per year?

As of Aug 22, 2026, the average yearly pay for full time amazon problem solver in the United States is $63,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a full time Amazon problem solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What are the key skills and qualifications needed to thrive as a full time Amazon problem solver?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.

What are some common challenges full time Amazon problem solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

How to become a full time Amazon problem solver?

To become a full-time Amazon problem solver, candidates typically need strong problem-solving skills, familiarity with Amazon's customer service policies, and experience with troubleshooting or technical support. Relevant qualifications may include prior customer service experience, proficiency with Amazon's internal tools, and the ability to work in a fast-paced environment, often requiring flexible schedules and good communication skills.
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Full Time Amazon Problem Solver jobs near you
Infographic showing various Full Time Amazon Problem Solver job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,731 per year, or $30.6 per hour.

Director IAM, Amazon Foundational Security Services

Amazon

Herndon, VA

Full-time

Re-posted 15 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,107 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Foundational Security Services (AFSS) delivers internal cross-Amazon security solutions for identity and access management, authorization, and authentication. We support the full stack of internal security from host bootstrapping, service authentication, human multi-factor authentication, and resource authorization. Security is our top priority, but we also obsess with availability, scale, and cost-to-serve.


AFSS is looking for an experienced Director of Software Development to help us transform the way we create and maintain access controls across Amazon. You will be responsible for operating Tier-1 services that are foundational to Amazon operations and establishing a new vision and approach for enabling business agility while improving the security bar. Our vision is to remove the burden of manual configuration from the vast majority of configurations, removing friction from builders while improving the security bar.

This is particularly challenging given the diverse use cases we support, the existing operational dependencies, and the scale at which we operate.
If you love transforming business processes, moving quickly, and building high performing teams, you will be a good fit. This role has substantial visibility with our senior executives and is a great fit for a leader who thrives on moving quickly.

You will need to understand security outcomes and have a passion for excellent customer experience. You will draw from your deep and broad technical expertise to guide software engineers, principal engineers, and development managers on system design, incremental delivery, and operational excellence. You will be responsible for defining and delivering on industry-leading technology initiatives including the use of generative AI to accelerate development efforts, transform service operations, and shipping AI authorization feature to enable the business to continue to leverage agentic AI.
You and your team will be responsible for inventing and simplifying experiences for internal customers

This role is inherently cross-functional and requires the ability to think big and collaborate with others as you work closely with teams across engineering, operations, finance, and security. We are looking for a critical thinker who thrives on solving challenges in partnership with teams across Amazon.
Key job responsibilities
Professional traits that are not unique to this position, but necessary for Amazon leaders at this level:
High judgment decision-maker who actively seeks input from others to make high- velocity decisions
Curious, likes to dig into hard, complex problems and technologies
Servant leader
Likes to challenge their customers and teams to solve a problem, knowing when to step in and provide structure and urgency to move the business forward quickly
Expects effort and rewards results
Structured, analytical problem solver
Follows the data Thinks strategically and long term, but willingly and naturally dives deep and stays on top of tactical execution
Holds self and teams to a high standard
Healthy intolerance for the status quo.

Like to shake things up and contemplate the impossible
Ability to handle multiple competing priorities in a fast-paced environment
Exceptional customer relationship skills

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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