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Full Time Amazon It Help Desk Jobs in Rio Rancho, NM

Amazon

IT Support Engineer II, OTS

Albuquerque, NM · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... help make team operations more efficient. - Serving as the first point of escalation ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

JST

IT Support Specialist

Albuquerque, NM · On-site

This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package ... As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help ...

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All JobsAmazon It Help Desk JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Rio Rancho, NM

Full Time Amazon It Help Desk information

See Rio Rancho, NM salary details

$35.3K

$78.8K

$117.1K

How much do full time amazon it help desk jobs pay per year?

As of Aug 16, 2026, the average yearly pay for full time amazon it help desk in Rio Rancho, NM is $78,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $94,100.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are popular job titles related to Full Time Amazon It Help Desk jobs in Rio Rancho, NM?

For Full Time Amazon It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Full Time Amazon It Help Desk jobs in Rio Rancho, NM look for?

The top searched job categories for Full Time Amazon It Help Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Full Time Amazon It Help Desk jobs?

Cities near Rio Rancho, NM with the most Full Time Amazon It Help Desk job openings:

Full Time Amazon It Help Desk jobs near you
Infographic showing various Full Time Amazon It Help Desk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 12% Full Time, 87% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,805 per year, or $37.9 per hour.

IT Help Desk

DOWNS AT ALBUQUERQUE, INC.

Albuquerque, NM

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

The IT Help Desk role is to support the stable operation of the information technology systems of The Downs Racetrack and Casino. This includes all duties that are applicable to a Tier I support and possible some Tier II support.

He/she is responsible for providing technical assistance and support related to computer systems, hardware, or software. This individual responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.

It is expected the person will be a service minded individual, with strong attention to detail and organization.

This position requires that the applicant be at least 21 years of age. The applicant must be able to obtain and maintain a New Mexico Gaming Work Permit which requires a credit and background check.

The Downs at Albuquerque, Inc is an equal opportunity employer. The Downs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status or any other basis covered under federal, state or local law. Employment with the Downs is decided on qualifications, merit and business need.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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