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Ft Call Center Representative Jobs (NOW HIRING)

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Join our dynamic team at BrightKey as a Call Center Representative , where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and ...

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Join our dynamic team at BrightKey as a Call Center Representative , where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and ...

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...

Call Center Representative

Humboldt, TN · On-site

$14.50 - $18/hr

Salary: 16.00 Call Center Representative In the modern healthcare sector, the role of Medical Call Center Representatives are more crucial than ever. As healthcare services evolve, the need for ...

Call Center Representative

Moraine, OH

$15.50 - $19.50/hr

MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the ...

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Ft Call Center Representative information

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How much do ft call center representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for ft call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time Call Center Representatives, and how can they be managed effectively?

Full-time Call Center Representatives often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance during long shifts. To manage these effectively, it’s important to develop strong communication and conflict resolution skills, practice active listening, and utilize available resources such as knowledge bases or team leads. Regular breaks and a supportive team environment also help in reducing stress and maintaining productivity throughout the day.

What are FT Call Center Representatives?

FT Call Center Representatives are full-time employees who handle inbound or outbound calls on behalf of a company. Their primary responsibilities include assisting customers with inquiries, resolving issues, providing information about products or services, and sometimes processing orders or payments. These representatives are trained to deliver excellent customer service, manage multiple calls efficiently, and document interactions accurately. They often work in various industries, such as retail, healthcare, finance, and telecommunications. Full-time positions typically offer set schedules and benefits, making this a stable career option for those with strong communication skills.

What are the key skills and qualifications needed to thrive as a FT Call Center Representative, and why are they important?

To thrive as a FT Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and multi-line phone systems is usually required. Patience, resilience, and a customer-focused attitude are standout soft skills in this role. These competencies are vital for delivering excellent customer service, efficiently resolving issues, and maintaining positive client relationships in a high-volume environment.
More about Ft Call Center Representative jobs
Infographic showing various Ft Call Center Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 78% Full Time, 13% Part Time, and 6% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

AmeriCU Credit Union

Liverpool, NY • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Manage a high volume of inbound and outbound member interactions in a timely, professional manner.

  • Resolve member inquiries and issues while recommending relevant products and services.

  • Process loan applications and maintain accurate member records within core and CRM systems.


Job description

Call Center Representative
Location: Liverpool, NY 13090
Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience.
Status: Full Time
Position is overtime eligible and Incentive earning eligible.
Call Center Representative – AmeriCU Credit Union (Rome, NY)

AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building strong relationships. As a Call Center Representative, you will be the voice of AmeriCU—supporting members through phone, chat, email, and video interactions while helping them achieve their financial goals.


What You’ll Do as a Call Center Representative
  • Manage a high volume of inbound and outbound member interactions in a timely, professional manner
  • Build strong relationships by providing exceptional service and identifying member needs
  • Resolve member inquiries and issues while recommending relevant products and services
  • Process loan applications and maintain knowledge of underwriting guidelines and procedures
  • Educate members on digital banking tools and alternative service channels to enhance their experience
  • Maintain accurate member records within core and CRM systems
  • Meet or exceed individual performance goals and contribute to team success
  • Follow all policies, procedures, and compliance requirements, including BSA and SAFE Act regulations
  • Stay current on products, services, and internal processes through ongoing learning and development
  • Maintain operational readiness by following procedures and reporting equipment issues
  • Register with and maintain records in the NMLS system as required

What We’re Looking For
  • Strong communication skills (verbal and written across phone, chat, and email)
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Customer-focused mindset with strong problem-solving skills
  • Comfort with technology and digital service platforms
  • Sales and relationship-building experience preferred
  • Detail-oriented with a commitment to compliance and accuracy

Benefits amp; Growth Opportunities

At AmeriCU, our Call Center Representative roles are designed for growth and advancement. Whether you're launching your career or looking for your next step, we provide the tools and support to help you succeed.

We offer:

  • Competitive Medical, Dental, and Vision plans
  • Health Savings Account contributions
  • Generous Paid Time Off and Paid Holidays
  • 401(k) with employer match after one year
  • Employee Assistance Program
  • Tuition Reimbursement (after one year, full-time)
  • Company-paid Life Insurance and AD amp;D
  • Enhanced Short-Term Disability coverage
  • Employee appreciation events and a collaborative team culture

About AmeriCU Credit Union

AmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities.

We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States.

Learn more:

  • https://www.americu.org/in-our-community/
  • https://www.americu.org/why-americu/