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Ft Call Center Representative Jobs (NOW HIRING)

Fyzical

Call Center Representative

North Andover, MA

$16.25 - $20.25/hr

Call Center Representative New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills. Experience: Provide quality customer ...

Rainbow Pediatric

Call Center Representative

Humboldt, TN · On-site

$14.50 - $18/hr

Salary: 16.00 Call Center Representative In the modern healthcare sector, the role of Medical Call Center Representatives are more crucial than ever. As healthcare services evolve, the need for ...

Sralab

Call Center Representative

Chicago, IL

$16.60 - $27.45/hr

Summary The Call Center Representative will serve as the first point of contact for patients scheduling outpatient therapy and physician appointments. During the scheduling phone calls, the ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

About the job Call Center Representative At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service ...

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How much do ft call center representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for ft call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time Call Center Representatives, and how can they be managed effectively?

Full-time Call Center Representatives often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance during long shifts. To manage these effectively, it’s important to develop strong communication and conflict resolution skills, practice active listening, and utilize available resources such as knowledge bases or team leads. Regular breaks and a supportive team environment also help in reducing stress and maintaining productivity throughout the day.

What are FT Call Center Representatives?

FT Call Center Representatives are full-time employees who handle inbound or outbound calls on behalf of a company. Their primary responsibilities include assisting customers with inquiries, resolving issues, providing information about products or services, and sometimes processing orders or payments. These representatives are trained to deliver excellent customer service, manage multiple calls efficiently, and document interactions accurately. They often work in various industries, such as retail, healthcare, finance, and telecommunications. Full-time positions typically offer set schedules and benefits, making this a stable career option for those with strong communication skills.

What are the key skills and qualifications needed to thrive as a FT Call Center Representative, and why are they important?

To thrive as a FT Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and multi-line phone systems is usually required. Patience, resilience, and a customer-focused attitude are standout soft skills in this role. These competencies are vital for delivering excellent customer service, efficiently resolving issues, and maintaining positive client relationships in a high-volume environment.
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Ft Call Center Representative jobs near you
Infographic showing various Ft Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Community Health Center of Buffalo

Buffalo, NY • On-site

$16.76 - $20.24/hr

Full-time

Posted 10 days ago

Job description

Job Summary:
The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience.
Responsibilities:
  • Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients.
  • Document and report customer feedback to improve the patient experience.
  • Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information.
  • Discern when triage by clinical healthcare staff is necessary.
  • Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws.
  • Contribute to patient care teams by providing care coordination services.
  • Participate in Quality Improvement and Quality Assurance activities as needed.
  • Track and log patient information.
  • Attend meetings as required.
  • Perform other relevant duties as assigned.

Qualifications:
  • High school diploma or GED equivalent.
  • At least 1 year of experience delivering high-level customer service in a healthcare setting or call center.
  • Computer literate and proficient in Microsoft Office.

Preferred Qualifications:
  • Associate's degree in a related field.
  • Comprehensive knowledge of medical terminology.
  • At least 3 years of experience delivering high-level customer service.
  • At least 3 years of relevant healthcare experience.
  • Proficient with an Electronic Health Record system.

Physical Requirements:
The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds.
Pay:
The salary range for this position is $16.76 to $20.24 per hour.
Union Affiliation:
This position is represented by United Healthcare Workers East, Local 1199.

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