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Call Center Representative/Fact Checker

Evanston, IL · On-site

$15.40/hr

Full-Time Call Center Representative/Fact Checker. 100-year old Evanston company seeks FT Fact Checker/Call Center Rep. for editorial research. No sales. Duties consist of placing outbound calls to ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

MyUSA Credit Union

Call Center Representative

Moraine, OH

$15.50 - $19.50/hr

MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone support to Credit Union Members and prospective members, building trusted relationships in both the ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Join our team of Exceptional Customer Success Representatives! We're looking for an energetic, professional Call Center Representative to join our growing remodeling company! If you thrive in a fast ...

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How much do ft call center representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for ft call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time Call Center Representatives, and how can they be managed effectively?

Full-time Call Center Representatives often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance during long shifts. To manage these effectively, it’s important to develop strong communication and conflict resolution skills, practice active listening, and utilize available resources such as knowledge bases or team leads. Regular breaks and a supportive team environment also help in reducing stress and maintaining productivity throughout the day.

What are FT Call Center Representatives?

FT Call Center Representatives are full-time employees who handle inbound or outbound calls on behalf of a company. Their primary responsibilities include assisting customers with inquiries, resolving issues, providing information about products or services, and sometimes processing orders or payments. These representatives are trained to deliver excellent customer service, manage multiple calls efficiently, and document interactions accurately. They often work in various industries, such as retail, healthcare, finance, and telecommunications. Full-time positions typically offer set schedules and benefits, making this a stable career option for those with strong communication skills.

What are the key skills and qualifications needed to thrive as a FT Call Center Representative, and why are they important?

To thrive as a FT Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and multi-line phone systems is usually required. Patience, resilience, and a customer-focused attitude are standout soft skills in this role. These competencies are vital for delivering excellent customer service, efficiently resolving issues, and maintaining positive client relationships in a high-volume environment.
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Ft Call Center Representative jobs near you
Infographic showing various Ft Call Center Representative job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative/Fact Checker

Call Center Representative/Fact Checker

MNI

Evanston, IL • On-site

$15.40/hr

Full-time

Medical, Dental, Vision, Life

Posted 27 days ago

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Job description

Full-Time Call Center Representative/Fact Checker. 100-year old Evanston company seeks FT Fact Checker/Call Center Rep. for editorial research. No sales. Duties consist of placing outbound calls to collect and verify data. Some data entry (25+ WPM) required. 8:30-4:30 M-F. Remote work a possibility once in-office training is complete.

Prior call center experience is a plus. Near CTA & Metra.

Benefits for this position include:

  • Full Medical and Dental Insurance
  • Supplemental Insurance
  • Transportation Benefit
  • 401-K Retirement Plan
  • Paid Holiday and Vacation

ABOUT US:

Manufacturers' News, Inc (MNI) is the nation's largest and oldest compiler and publisher of industrial directories and databases. Starting with our flagship publication, the Illinois Manufacturers Directory first published in 1912, we've grown to publish industrial information on all fifty states, and remain the nation's one-stop source for information on U.S. manufacturers.

Company Description

MNI is a small, family-owned company that treats its employees like family. We offer a fun, laid-back environment with business casual dress attire. Our 80 employees work both in our Evanston office and remotely, and the owner is here and accessible every day. We are conveniently located close to both the CTA and Metra stations. There’s a reason why so many employees have been here for decades!