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Parexel

General Manager, FSP Operations

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level ...

The Village Family Services, Inc.

$395 - $437/hr

Consistent with the FSP philosophy, the Psychiatrist provides field-based services in locations such as clients' homes, streets, encampments, shelters, housing programs, hospitals, and other ...

pplco

Clinician, FSP - Santa Monica

Santa Monica, CA · On-site

$61K - $80K/yr

Clinician, FSP Reports to: Program Manager Program: 1303-FSP Department: Wellness Location: Westside Mental Health Office -1749 14th Street, Santa Monica, CA 90404 Schedule: Monday - Friday, 8:00am ...

pplco

Clinician, FSP - Santa Monica

Santa Monica, CA

$61K - $80K/yr

Clinician, FSP Reports to: Program Manager Program: 1303-FSP Department: Wellness Location: Westside Mental Health Office -1749 14th Street, Santa Monica, CA 90404 Schedule: Monday - Friday, 8:00am ...

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How much do fsp jobs pay per year?

As of Sep 7, 2026, the average yearly pay for fsp in the United States is $126,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $140,000.00 per year, depending on experience, location, and employer.

What is an FSP?

FSP stands for Functional Service Provider. FSPs are organizations that provide specialized services to companies, often in the pharmaceutical, biotechnology, or clinical research industries. Instead of outsourcing entire projects, companies hire FSPs to manage specific functions, such as data management, clinical monitoring, or regulatory affairs. This model allows for greater flexibility, cost efficiency, and access to specialized expertise. FSPs work closely with their clients to integrate seamlessly with in-house teams and processes.

What are the key skills and qualifications needed to thrive as an FSP, and why are they important?

To thrive as a Field Service Professional, you need strong troubleshooting abilities, technical proficiency in equipment repair, and often a relevant technical certification or associate’s degree. Familiarity with diagnostic tools, mobile field service management software, and safety regulations is typically required. Excellent customer service, time management, and communication skills set top performers apart. These skills ensure efficient service delivery, customer satisfaction, and adherence to safety and quality standards in field operations.

What are some common challenges faced by Financial Service Professionals in building a client base, and how can they overcome them?

One of the main challenges Financial Service Professionals encounter is building and maintaining a strong client base, especially early in their careers. Establishing trust, differentiating oneself in a competitive market, and effectively communicating the value of financial products and services require persistence and excellent interpersonal skills. To overcome these challenges, FSPs should leverage networking opportunities, seek mentorship from experienced colleagues, and continually update their product knowledge to provide tailored solutions. Consistently following up with prospects and providing exceptional service to existing clients also helps in generating referrals and long-term relationships.

What is the difference between Fsp vs Financial Advisor?

AspectFspFinancial Advisor
Required CredentialsFSP license, certifications in financial planningFSP license, certifications in financial advising or planning
Work EnvironmentFinancial institutions, banks, insurance companiesIndependent or firm-based, client-facing roles
Industry UsageRegulated financial services sectorFinancial services industry, wealth management
Common Search/ComparisonFsp vs Financial Advisor

Fsp (Financial Service Provider) is a licensed entity or individual authorized to offer financial products and services, often working within regulated institutions. A Financial Advisor is a professional who provides personalized financial planning and investment advice, often holding similar certifications. While both roles operate within the financial industry and require licensing, Fsp refers more to the license or entity, whereas Financial Advisor describes the professional role. Understanding these differences helps clients identify the right service provider for their financial needs.

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Fsp jobs near you
Infographic showing various Fsp job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $126,935 per year, or $61 per hour.

General Manager, FSP Operations

Parexel

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Parexel rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

35th of 75 rated research

Job description

When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
About Parexel
Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.
We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).
About the Role
Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.
This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.
As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.
Key Responsibilities
  • Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
  • Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
  • Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
  • Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
  • Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
  • Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.
Candidate Profile
You'll thrive in this role if you bring:
  • Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
  • Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
  • Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
  • Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
  • Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
  • Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making
Required Qualifications
  • Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
  • Demonstrated success leading large, matrixed, and geographically dispersed teams.
  • Experience managing strategic customer relationships at senior and executive levels.
  • Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
  • Proven experience driving operational performance across complex portfolios, programs, or business units.
  • Experience supporting business development activities, proposals, and client presentations.
  • Strong analytical, negotiation, influencing, and decision-making skills.
  • Excellent verbal, written, and presentation skills.
  • Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.
Preferred Qualifications
  • Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
  • Extensive FSP leadership experience.
  • Deep knowledge of global clinical development and clinical operations.
  • Broad therapeutic area expertise.
  • Experience working with major pharmaceutical and biotechnology customers.
  • Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite
Benefits and Compensation
  • Health, Vision & Dental Insurance
  • Tuition Reimbursement
  • Vacation/Holiday/Sick Time
  • Flexible Spending & Health Savings Accounts
  • Work/Life Balance
  • 401(k) with Company match
  • Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.
We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.
If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!
We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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About PAREXEL

Sourced by ZipRecruiter

Bring your Data Management expertise to Parexel's Strategic Partnerships. Although we work globally, each partnership we form is deeply personal. We are as dedicated to every aspect of our client's product development as they are - and work closely with client teams in true partnership to understand both challenges and opportunities. At Parexel we are focused on meeting customer and patient needs through collaborative partnership so that we get treatments into the hands of patients who need them most.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1983

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