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Front Office Trainee Jobs in Iowa (NOW HIRING)

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Front Office Trainee information

See Iowa salary details

$9

$15

$21

How much do front office trainee jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front office trainee in Iowa is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.40 per hour, depending on experience, location, and employer.

Can you get a front office trainee job with no experience?

Front office trainee positions often do not require prior experience, as they are designed for entry-level candidates. Employers typically look for good communication skills, a professional appearance, and a willingness to learn; some roles may provide on-the-job training or require basic knowledge of office software. Having relevant certifications or a background in hospitality or customer service can be advantageous but are not always mandatory.

What is a front office trainee?

Front office trainees are entry-level professionals who work in the front office department of hotels, resorts, or similar establishments. They assist with guest check-ins and check-outs, handle reservations, answer guest inquiries, and provide general administrative support. Their role is to learn all aspects of front office operations while gaining hands-on experience under the supervision of senior staff. This position serves as a stepping stone to more advanced roles within the hospitality industry. Front office trainees are expected to deliver excellent customer service and maintain a positive, welcoming atmosphere for guests.

What is the difference between Front Office Trainee vs Front Desk Executive?

AspectFront Office TraineeFront Desk Executive
CredentialsBasic educational qualification, training programsHigher education, experience preferred
Work EnvironmentTraining period, learning-focusedFull-time, customer-facing role
ResponsibilitiesAssisting with front desk tasks, learning proceduresHandling guest check-ins, inquiries, administrative tasks
Industry UsageEntry-level training position in hospitalityOperational role in hotels, resorts, hospitality

In summary, a Front Office Trainee is an entry-level position focused on training and learning front desk operations, while a Front Desk Executive is a full-time role responsible for managing guest interactions and administrative duties in the hospitality industry.

What are the key skills and qualifications needed to thrive as a front office trainee, and why are they important?

To thrive as a Front Office Trainee, you need strong organizational abilities, customer service skills, and a basic understanding of office procedures, often supported by a high school diploma or relevant coursework. Familiarity with office management software, booking systems, and communication tools like MS Office is usually required. Excellent interpersonal skills, professionalism, and a positive attitude help you stand out in this role. These competencies ensure efficient office operations, a welcoming environment for clients, and effective support for the team.

What are some common challenges faced by front office trainees during their initial months, and how can they overcome them?

Front Office Trainees often encounter challenges such as managing a high volume of guest interactions, adapting to fast-paced environments, and quickly learning property management systems. To overcome these, trainees can focus on strong communication, actively seek feedback from supervisors, and practice using front office software during off-hours. Building strong relationships with experienced team members also helps in gaining practical insights and easing the transition into the role.
What are the most commonly searched types of Front Office jobs in Iowa? The most popular types of Front Office jobs in Iowa are:
What are popular job titles related to Front Office Trainee jobs in Iowa? For Front Office Trainee jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Front Office Trainee jobs in Iowa look for? The top searched job categories for Front Office Trainee jobs in Iowa are:
What cities in Iowa are hiring for Front Office Trainee jobs? Cities in Iowa with the most Front Office Trainee job openings:
Front Office Trainee jobs near you

Clerk III - QuickCare Clinics 60%

University of Iowa

Iowa City, IA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

457th of 616 rated colleges and universities

Job description

The University of Iowa Health Care - QuickCare is seeking a 60% Clerk III to provide front desk reception duties for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers.
Position Responsibilities:

  • Gathers demographic data information and enters into the hospital EPIC system.
  • Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system.
  • Performs proper name search procedures as outlined in Policy and Procedures Manual.
  • Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
  • Maintains effective communication with appropriate divisions.
  • Performs miscellaneous clerical duties as assigned.
University of Iowa Health Care -recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
WE CARE Core Values:
  • Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education.
  • Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
  • Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
  • Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
  • Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
  • Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Percent of Time: 60% (24hours per week)
Pay Grade: 08
Schedule: Monday and Tuesday from 3:30 PM to 7:30 PM, Wednesday from 11:00 AM to 7:30 PM, and Thursday and Friday from 3:30 PM to 7:30 PM.
Location: Iowa City, IA & North Liberty, IA (and surrounding clinics based on clinical need/hours)
Benefits Highlights:
  • Regular position located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
  • For more information about Why Iowa? click here
Minimum Eligibility Requirements:
  • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Special Qualifications:
  • Public Contact/Customer Service experience.
  • Driver's License and ability to meet UI Fleet Safety Standards.
  • Availability to provide support to other clinical locations based on clinical need/hours.
Desired Requirements:
  • Medical Terminology.
  • Experience with EPIC.
  • Customer service experience in a QuickCare/Urgent Care setting.
  • Demonstrated excellent written/verbal communication.

Application Process: In order to be considered, applicants must upload resume and plain text cover letter that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days.
Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact jiberle-mustefa@uiowa.edu.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

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