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Front Office Assistant Jobs in Iowa (NOW HIRING)

Robert Half

Office Assistant

Fort Dodge, IA · On-site

$25 - $30/hr

We are looking for a dependable Office Assistant to support daily administrative operations for a ... This is a Contract position suited for someone who enjoys creating an organized front-office ...

Robert Half

Office Assistant

Hiawatha, IA · On-site

$15.20 - $16/hr

We are looking for a dependable Office Assistant to support daily administrative and front-desk operations in Hiawatha, Iowa. This is a Long-term Contract opportunity with a flexible schedule of 30 ...

DMOS

Front Office Coordinator

Norwalk, IA · On-site

$15.50 - $20.25/hr

As a Front Office Coordinator at our Norwalk Clinic, you will be responsible for assisting patients ... assist with scheduling follow up appointments and answering phones. You will play a key role in ...

The Sayer Law Group

Be Seen First

Office Assistant/Receptionist

Waterloo, IA · On-site

$10 - $13.50/hr

Previous front desk, reception/receptionist, administrative assistant, or office experience preferred * High School Diploma required Skills * Working knowledge of MS Office and databases * Patience ...

Ocean Dental

Office Assistant

Des Moines, IA · On-site

$14 - $18/hr

Office Assistant Hot Job Des Moines Clinic - Des Moines, IA Overview Salary Range $14.00 - $18.00 Hourly Position Type Full Time Job Shift Day Education Level High School Description We believe the ...

Helzberg Diamonds

$16.50 - $21.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

Helzberg

Office Assistant

Des Moines, IA · On-site

$16.25 - $21.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

Helzberg

Office Assistant

Des Moines, IA · On-site

$16.25 - $21.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

StaffMyAgency LLC

Receptionist / Front Office

Waterloo, IA · On-site

$35K - $45K/yr

Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person ...

OCEAN DENTAL

Office Assistant

Des Moines, IA

$15 - $20/hr

A positive, upbeat office assistant who loves working with kids, teens, and young adults. * Someone who can offer great customer service and care, for all our patients. * Someone with dental office ...

OCEAN DENTAL

Office Assistant

Des Moines, IA · On-site

$15 - $20/hr

A positive, upbeat office assistant who loves working with kids, teens, and young adults. * Someone who can offer great customer service and care, for all our patients. * Someone with dental office ...

Cooperative Farmers Elevator

Office Assistant

Hawarden, IA

$16.25 - $21.25/hr

Requirements Office Assistant * Answer phone and direct calls * Provide counter sales and customer service * Perform truck scale, grain probing, and grading procedures * Participate with office team ...

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Front Office Assistant information

See Iowa salary details

$9

$17

$23

How much do front office assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office assistant in Iowa is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a front office assistant?

Front Office Assistants are administrative professionals who manage the front desk operations of an organization. Their main responsibilities include greeting visitors, answering phone calls, handling correspondence, scheduling appointments, and performing various clerical duties. They play a key role in creating a positive first impression for clients and guests, as well as supporting the smooth functioning of office activities. Front Office Assistants need strong communication, organizational, and multitasking skills to be effective in this role.

What are the key skills and qualifications needed to thrive as a front office assistant, and why are they important?

To thrive as a Front Office Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling tools, and multi-line telephone systems is typically required. Excellent interpersonal skills, professionalism, and effective communication help you create a positive first impression and handle diverse client interactions. These abilities are essential for ensuring smooth office operations, efficient workflow, and delivering a welcoming experience to visitors and staff.

What are some common challenges faced by front office assistants and how can they be managed effectively?

Front Office Assistants often encounter challenges such as managing high volumes of calls and visitors simultaneously, handling difficult or upset clients, and maintaining organization in a fast-paced environment. Effective time management, clear communication skills, and staying calm under pressure are key to overcoming these obstacles. Familiarity with office technology and proactive problem-solving also help Front Office Assistants provide efficient support to both staff and visitors.

What is the difference between Front Office Assistant vs Receptionist?

AspectFront Office AssistantReceptionist
CredentialsHigh school diploma; some roles may prefer customer service or administrative certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilities, retailHotels, medical offices, corporate reception areas
Job ResponsibilitiesGreeting visitors, answering calls, scheduling, administrative supportWelcoming visitors, answering phones, managing appointments

Both roles involve front-desk duties, but Front Office Assistants often have broader administrative responsibilities and may work in various industries, while Receptionists primarily focus on greeting visitors and handling calls in specific settings like hotels or clinics.

Can you get a front office assistant job with no experience?

Front Office Assistant positions often do not require prior experience, as employers may provide on-the-job training for tasks like greeting visitors, answering phones, and managing schedules. Having good communication skills, a professional appearance, and basic computer knowledge can improve chances of securing such a role without experience.

What are the most commonly searched types of Front Office jobs in Iowa?

The most popular types of Front Office jobs in Iowa are:

What cities in Iowa are hiring for Front Office Assistant jobs?

Cities in Iowa with the most Front Office Assistant job openings:

Front Office Assistant jobs near you
Infographic showing various Front Office Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,851 per year, or $17.2 per hour.

Dental Front Office Assistant

Prairie View Family Dental

Altoona, IA • On-site

$17 - $21.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Front Office Administrative Assistant 

Prairie View Family Dental, is looking for a Business Assistant to join our team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.  As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. 

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!  Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain 

  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

About Prairie View Family Dental 

Prairie View Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve. 

  • Join an 8 person team that thrives on collaboration, communication, and community
  • Hard-working, positive, welcoming, team atmosphere
  • Full-time; Monday-Wednesday 8:00-5:00; Thursday 7:00-4:00; Friday 8:00-12:00; No weekends! 
  • Competitive pay based on experience and skillset
  • We're located at:
    3219 8th St SW
    Altoona, Iowa 50009

Minimum Qualifications 

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Experience  

  • 1+ years of experience in a dental setting preferred; Open to training if hold background in medical front office or similar background (Customer service, admin, patient facing) 
  • 1+ years of experience with insurance billing and accounts receivable 
  • Dentrix or other dental software experience 
  • Must be outgoing, a fast-learner, reliable, and professional 

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. 

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

 

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.  We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. 

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