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Front Office Assistant Jobs in Roland, IA (NOW HIRING)

Baker Group

Shared Services Coordinator

Ankeny, IA · On-site

$18.75 - $23.75/hr

Front Office Operations Support: * Provide front office coverage as needed, greeting, assisting and directing visitors in a professional and friendly manner. * Assist with incoming telephone calls ...

Exec 1 Aviation

Line Service Technician II

Ankeny, IA · On-site

$15.75 - $18.25/hr

Empty trash bins in hangar and the front office (trash and recycle). * Fill out fuel invoices when ... Help assist in snow removal and lawn maintenance. * Help with upkeep of the hangars and grounds.

G&G Hospitality Group

Guest Service Agent

Ames, IA · On-site

$14.75 - $18.50/hr

... to the manager or assistant manager. • Manages and resolves all guest complaints in a ... of front office equipment. • Knowledge of proper telephone etiquette. • Ability to work a ...

UnityPoint Health

Licensed Practical Nurse

Marshalltown, IA · On-site

$24 - $32.50/hr

... activities. * Assist providers with patient examinations, treatments, and minor procedures ... Answer phones and provide front office support to ensure efficient clinic operations. * Accurately ...

UnityPoint Health

Licensed Practical Nurse

Marshalltown, IA · On-site

$24 - $32.50/hr

... activities. * Assist providers with patient examinations, treatments, and minor procedures ... Answer phones and provide front office support to ensure efficient clinic operations. * Accurately ...

UnityPoint Health

Licensed Practical Nurse

Marshalltown, IA · On-site

$24 - $32.50/hr

... activities. * Assist providers with patient examinations, treatments, and minor procedures ... Answer phones and provide front office support to ensure efficient clinic operations. * Accurately ...

Chevron

Administrative Assistant

Ames, IA

$17.50 - $23.75/hr

The Administrative Assistant provides highlevel administrative, operational, and digital support to ... Working knowledge of Microsoft Office and Microsoft 365 tools (Outlook, Teams, OneDrive, Excel ...

Chevron

Administrative Assistant

Ames, IA · On-site

$17.50 - $23.75/hr

The Administrative Assistant provides high-level administrative, operational, and digital support ... Working knowledge of Microsoft Office and Microsoft 365 tools (Outlook, Teams, OneDrive, Excel ...

Primary Health Care Inc

Medical Assistant - Ames

Ames, IA · On-site

$18.65 - $27.98/hr

As a Medical Assistant at PHC you will support the delivery of healthcare by providing clinical ... Basic computer skills with proficiency using Microsoft Office applications and electronic health ...

Imh

Medical Assistant Screening Specialist

Nevada, IA · On-site

$20.07 - $28.59/hr

A Medical assistant has accountability for providing care to patients in an ambulatory clinic ... Nevada Central Office Work City: Las Vegas Work State: Nevada Scheduled Weekly Hours: 40 The hourly ...

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Front Office Assistant information

See Roland, IA salary details

$10

$17

$24

How much do front office assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front office assistant in Roland, IA is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.28 per hour, depending on experience, location, and employer.

What is a front office assistant?

Front Office Assistants are administrative professionals who manage the front desk operations of an organization. Their main responsibilities include greeting visitors, answering phone calls, handling correspondence, scheduling appointments, and performing various clerical duties. They play a key role in creating a positive first impression for clients and guests, as well as supporting the smooth functioning of office activities. Front Office Assistants need strong communication, organizational, and multitasking skills to be effective in this role.

What are the key skills and qualifications needed to thrive as a front office assistant, and why are they important?

To thrive as a Front Office Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling tools, and multi-line telephone systems is typically required. Excellent interpersonal skills, professionalism, and effective communication help you create a positive first impression and handle diverse client interactions. These abilities are essential for ensuring smooth office operations, efficient workflow, and delivering a welcoming experience to visitors and staff.

What are some common challenges faced by front office assistants and how can they be managed effectively?

Front Office Assistants often encounter challenges such as managing high volumes of calls and visitors simultaneously, handling difficult or upset clients, and maintaining organization in a fast-paced environment. Effective time management, clear communication skills, and staying calm under pressure are key to overcoming these obstacles. Familiarity with office technology and proactive problem-solving also help Front Office Assistants provide efficient support to both staff and visitors.

What is the difference between Front Office Assistant vs Receptionist?

AspectFront Office AssistantReceptionist
CredentialsHigh school diploma; some roles may prefer customer service or administrative certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilities, retailHotels, medical offices, corporate reception areas
Job ResponsibilitiesGreeting visitors, answering calls, scheduling, administrative supportWelcoming visitors, answering phones, managing appointments

Both roles involve front-desk duties, but Front Office Assistants often have broader administrative responsibilities and may work in various industries, while Receptionists primarily focus on greeting visitors and handling calls in specific settings like hotels or clinics.

Can you get a front office assistant job with no experience?

Front Office Assistant positions often do not require prior experience, as employers may provide on-the-job training for tasks like greeting visitors, answering phones, and managing schedules. Having good communication skills, a professional appearance, and basic computer knowledge can improve chances of securing such a role without experience.

What cities near Roland, IA are hiring for Front Office Assistant jobs?

Cities near Roland, IA with the most Front Office Assistant job openings:

Front Office Assistant jobs near you

Shared Services Coordinator

Baker Group

Ankeny, IA • On-site

$18.75 - $23.75/hr

Full-time

Retirement

Posted 12 days ago

Job description

PURPOSE

The Shared Services Coordinator provides administrative and operational support across the Shared Services functions, helping to maintain effective day-to-day operations for Human Resources, Accounting and Safety. This role also provides front office coverage as needed while supporting department leaders and initiatives through meeting and calendar coordination, action-item tracking, project support, reporting and other administrative needs. Through strong organization, communication and follow-through, the Shared Services Coordinator helps coordinate priorities, support department needs and contribute to the efficient operation of Shared Services. Performs related work as required.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be constructed as exclusive or all-inclusive. Other duties may be required and assigned.


Front Office Operations Support:

  • Provide front office coverage as needed, greeting, assisting and directing visitors in a professional and friendly manner.
  • Assist with incoming telephone calls, providing information or routing as needed.
  • Support daily mail operations, including opening, sorting and processing incoming and outgoing mail.
  • Assist with meeting and event needs, including placing catering orders as requested.
  • Help maintain office supply inventory and coordinate replenishment as needed. 


Human Resources Support:

  • Distribute weekly hours reports to managers via email.
  • Maintain Training Vault records, including employee additions and removals.
  • Log and track employee referral program information.
  • Coordinate and prepare 401(k) mailings and related materials.
  • Provide administrative support for HR projects and ad hoc requests as needed.


Accounting Support:

  • Manage calendars and schedule meetings for the Accounting Leadership team.
  • Coordinate meeting logistics, including conference rooms, Teams meetings, agendas, materials and catering orders. Record meeting minutes and distribute summaries.
  • Track and maintain leadership actions items, department priorities and quarterly initiatives, ensuring completion and providing updates to help leadership monitor progress and upcoming needs.
  • Provide administrative support for system implementations and special projects by coordinating meetings, tracking progress and following up on action items.
  • Coordinate department logistics including lunches, travel arrangements and other requests as needed.
  • Assist with internal employee onboarding and offboarding activities such as coordinating workspace setup and training schedules.
  • Provide backup support for Accounts Payable email management, including monitoring, sorting and routing messages as appropriate.


Safety Support:

  • Coordinate enrollment of team members in safety and compliance training.
  • Prepare and distribute monthly safety and compliance reports.


MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

  • High school diploma or GED; Associate’s degree in Business Administration or a related field preferred.
  • Two years of administrative experience, office coordination or related experience.
  • Experience with multi-line phone systems preferred.
  • Proficiency with Microsoft Office 365 applications, including Outlook Word, Excel and Teams and Adobe applications.

 

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Ability to maintain confidentiality.
  • Ability to collaborate effectively with internal team members and external visitors.
  • Strong attention to detail and follow-through.

 

ENVIRONMENTAL ADAPTABILITY

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 10 pounds occasionally
  • May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs


EQUIPMENT/TOOLS 

  • Laptop computer
  • Multi-line phone system
  • Scanner
  • Copier/Printer
  • Postage machine

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.