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Front Office Team Leader Jobs (NOW HIRING)

TIMBERRIDGE DENTAL

Dental Front Office

Heber, UT · On-site

$18 - $21/hr

We are searching for a Bi-Lingual Dental Front Office team member that aligns with our practice goals, values, and has an upbeat demeanor. TimberRidge Dental is hiring a Full-time Dental Front Office ...

Gravity Haus Inc

Front Office Manager

Vail, CO · On-site

$70K - $83K/yr

This role provides hands-on leadership to the Front office team, oversees guest and owner arrival and departure experiences, drives service standards, and serves as a key operational leader within ...

Gravity Haus

Front Office Manager

Vail, CO · On-site

$70K - $83K/yr

This role provides hands-on leadership to the Front office team, oversees guest and owner arrival and departure experiences, drives service standards, and serves as a key operational leader within ...

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How much do front office team leader jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front office team leader in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office team leader, and why are they important?

To excel as a Front Office Team Leader, you need strong organizational abilities, leadership experience, and a background in hospitality or customer service, often supported by a relevant diploma or degree. Familiarity with property management systems (PMS), reservation software, and basic office tools like MS Office is essential. Excellent communication, conflict resolution, and team motivation skills help foster a positive guest experience and cohesive work environment. These competencies are crucial for managing front desk operations efficiently, resolving issues promptly, and ensuring exceptional service standards.

What is a front office team leader?

Front Office Team Leaders are professionals who oversee the daily operations of a front desk or reception area, typically in hotels, offices, or hospitality settings. They are responsible for managing front office staff, ensuring excellent customer service, handling guest inquiries or complaints, and coordinating with other departments. Front Office Team Leaders also play a key role in training employees, maintaining records, and ensuring smooth check-in and check-out processes. Their leadership helps create a positive first impression for guests and supports the overall efficiency of the organization.

How does a front office team leader support team development and handle performance challenges?

A Front Office Team Leader plays a key role in fostering team growth by providing regular feedback, organizing training sessions, and encouraging open communication among staff. When performance challenges arise, the Team Leader is responsible for addressing issues promptly through coaching, setting clear expectations, and collaborating with management to implement improvement plans. This proactive approach not only helps maintain high service standards but also supports the professional development of team members, creating a positive and productive work environment.
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Front Office Team Leader jobs near you
Infographic showing various Front Office Team Leader job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

FRONT OFFICE MANAGER

Dimension Hospitality

Santa Clarita, CA • On-site

$70K/yr

Full-time

Posted 16 days ago

Job description

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.
The Role
As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing
• Lead daily front office operations, including staff supervision and scheduling
• Train, coach, and develop front desk and guest service team members
• Oversee check ins, check outs, reservations, and billing accuracy
• Resolve escalated guest concerns and service issues professionally
• Ensure compliance with hotel policies, brand standards, and procedures
• Monitor financial processes such as cash handling and end of day reporting
• Communicate effectively with housekeeping, engineering, and leadership
• Support hiring, performance reviews, and team development
• Maintain a welcoming, efficient, and service focused front office environment
Why You Will Love It Here
• Leadership role with daily guest impact
• Opportunities for growth within hotel operations
• Supportive, team oriented environment
Ready to Join the Team
If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you.
Apply now.
EOE
What Makes You You
• Previous hotel front office leadership experience required
• Strong communication, leadership, and problem solving skills
• Organized, dependable, and detail oriented
• Comfortable using hotel systems, reporting tools, and front office processes
• Able to multitask and maintain professionalism under pressure
• Passionate about hospitality and creating excellent guest experiences
Flexible to work any shifts, including holidays and weekends.

Apply