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Front Office Manager Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Marcus Hotels

Front Office Manager

Madison, WI

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

The Marcus Corporation

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

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Front Office Manager information

See Wisconsin salary details

$12

$23

$37

How much do front office manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front office manager in Wisconsin is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Wisconsin? The most popular types of Front Office jobs in Wisconsin are:
What are popular job titles related to Front Office Manager jobs in Wisconsin? For Front Office Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Wisconsin look for? The top searched job categories for Front Office Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Front Office Manager jobs? Cities in Wisconsin with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,838 per year, or $24 per hour.

Front Office Manager

Hilton Garden Inn Oshkosh

Oshkosh, WI

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Front Office Manager:

Do you have a proven track record of success? Do you want to grow or take your career to the next level? Are you passionate about the hotel industry? Are you an honest and outgoing person? Then we want YOU!

We provide a fun, friendly, professional place to work and have fun! We have lots of opportunities for advancement and career growth!

Employer paid health insurance for salaried positions and great Hilton Team Travel Rewards!

We are looking for an outgoing individual that has hotel experience to join our front desk team as the Front Office Manager at our Hilton Garden Inn in Oshkosh. Our front desk team is well experienced and has the dedication to this property and management company. They need a strong leader to help continue to grow their abilities and make our guests stay experiences as enjoyable and flawless as they can be.

Job Description:

  • Be visible, approachable, and available to all guests
  • Ensure your department is focused on guest’s service and satisfaction
  • Be professional and courteous in all interactions with guests
  • Ensure all areas of the property meet cleanliness and sanitation standards
  • Must be actively involved in daily operations to maintain the culture of service
  • Ensure all training certifications are maintained for all team members
  • Develop depth on team through cross-training when possible
  • Participate in MOD program and ensure procedures are followed
  • Comply with all company accounting standards, policies and procedures
  • Manage accounts receivables to ensure timely payments are received
  • Maintain appropriate handling of petty cash and reconcile according to guidelines
  • Control expenses to maintain budget and profit goals


Benefits - above and beyond Medical/Dental/Vision (company paid Medical for employee)

  • Hilton Team Member Travel Program
  • 401K Program
  • Tuition Assistance (NEW!)
  • Employee Referral Bonus (NEW!)