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Front Office Manager Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Marcus Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

The Marcus Corporation

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Legacy Ventures

Front Office Manager

Madison, WI

Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Key ...

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Front Office Manager information

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$12

$23

$37

How much do front office manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office manager in Wisconsin is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.88 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Wisconsin?

The most popular types of Front Office jobs in Wisconsin are:

What are popular job titles related to Front Office Manager jobs in Wisconsin?

For Front Office Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Wisconsin look for?

The top searched job categories for Front Office Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Front Office Manager jobs?

Cities in Wisconsin with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $49,838 per year, or $24 per hour.

Front Office Manager

Madison, WI • On-site

Legacy Ventures Hospitality
See more jobs at Legacy Ventures Hospitalityexternal

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This job post has expired today. Applications are no longer accepted.

Job description

Are you a hospitality professional who thrives on delivering exceptional guest experiences and leading high-performing teams? Fairfield Inn Madison South is seeking an energetic, service-focused Front Office Manager to oversee daily front desk operations and help drive guest satisfaction.


Key Responsibilities:

✅ Lead, train, coach, and develop front office team members

✅ Manage front desk operations while ensuring brand standards are being met

✅ Resolve guest concerns and drive customer satisfaction

Apply