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Front Office Manager Jobs in Madison, WI (NOW HIRING)

Marcus Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Marcus Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

The Marcus Corporation

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Hotels

Front Office Manager

Madison, WI · On-site

$65K - $75K/yr

The Hilton Madison Monona Terrace is seeking a Front Office Manager. In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk) to ensure profitability, control ...

Legacy Ventures

Front Office Manager

Madison, WI · On-site

Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Key ...

Morgan Dar

Office Manager - Dental Practice

Madison, WI

$25 - $32.75/hr

Supervise, train, and coach front office and administrative team * Coordinate hiring, onboarding ... Manage daily deposits, petty cash, and financial reconciliation * Oversee insurance claims ...

First Choice Dental

OFFICE MANAGER

Madison, WI · On-site

Lead with heart -- support and motivate the front office and clinical teams * Keep the schedule humming and the day flowing with minimal stress * Manage patient accounts, billing, insurance claims ...

First Choice Dental

OFFICE MANAGER

Madison, WI · On-site

Lead with heart -- support and motivate the front office and clinical teams * Keep the schedule humming and the day flowing with minimal stress * Manage patient accounts, billing, insurance claims ...

First Choice Dental

OFFICE MANAGER

Madison, WI · On-site

Lead with heart -- support and motivate the front office and clinical teams * Keep the schedule humming and the day flowing with minimal stress * Manage patient accounts, billing, insurance claims ...

Aspen Dental

Assistant Dental Office Manager

Madison, WI · On-site

$20 - $23/hr

Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help ...

Aspen Dental

Assistant Dental Office Manager

Madison, WI · On-site

$20 - $23/hr

Free continuous learning through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help ...

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All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Madison, WI

Front Office Manager information

See Madison, WI salary details

$12

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How much do front office manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office manager in Madison, WI is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.88 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Madison, WI?

The most popular types of Front Office jobs in Madison, WI are:

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For Front Office Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Madison, WI look for?

The top searched job categories for Front Office Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Front Office Manager jobs?

Cities near Madison, WI with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Madison, WI as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,753 per year, or $23.9 per hour.

Front Office Manager

Legacy Ventures Management

Madison, WI • On-site

Full-time

Re-posted 13 days ago

Job description

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Key Responsibilities:
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Implement company and franchise programs and manage the operations of the Front Office (Front Desk, PBX, Bell Stand, Concierge, Transportation, Valet) to ensure compliance with LSOPs and SOPs and to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
• Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
• Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
• Monitor and maintain the Front Office systems and equipment to ensure their optimum performance.

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