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Information Desk Associate Jobs in Madison, WI (NOW HIRING)

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

Tru by Hilton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

Hilton Worldwide Holdings

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

TRU By Hilton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations ... Protect guest information and ensure privacy * Attempt to resolve complaints immediately and take ...

YWCA

Front Desk Associate Evenings & Weekends

Madison, WI · On-site

$14 - $18.25/hr

Summary The Front Desk Associate is responsible for maintaining a presence at the front desk ... Provides support to residents of the building by distributing information, forms, resources, mail ...

Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Providing information about hotel amenities, outlets, services, and the local area * Answering ... Medical, dental, and vision insurance (available for full-time associates after 30 days) * Company ...

Marcus Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

Providing information about hotel amenities, outlets, services, and the local area * Answering ... associates after 30 days) Company-paid life insurance, employee assistance program, and 401(k) with ...

Hilton Madison Monona Terrace

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Providing information about hotel amenities, outlets, services, and the local area * Answering ... Medical, dental, and vision insurance (available for full-time associates after 30 days) * Company ...

Hilton Madison Monona Terrace

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Providing information about hotel amenities, outlets, services, and the local area * Answering ... Medical, dental, and vision insurance (available for full-time associates after 30 days) * Company ...

Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

Providing information about hotel amenities, outlets, services, and the local area * Answering ... associates after 30 days) Company-paid life insurance, employee assistance program, and 401(k) with ...

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All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Madison, WI

Information Desk Associate information

See Madison, WI salary details

$14

$21

$33

How much do information desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for information desk associate in Madison, WI is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are popular job titles related to Information Desk Associate jobs in Madison, WI?

For Information Desk Associate jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Information Desk Associate jobs in Madison, WI look for?

The top searched job categories for Information Desk Associate jobs in Madison, WI are:

Information Desk Associate jobs near you

Front Desk Associate

TRU By Hilton - Stoughton

Stoughton, WI

$13.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Front Desk Associate

Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Benefits:

  • Employer Matching 401K Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training
Essential Functions:
  • Provide a welcoming environment at all times
  • Courteous phone etiquette  
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • An energetic and outgoing personality
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Protect guest information and ensure privacy
  • Attempt to resolve complaints immediately and take ownership of situations
  • Complete all Brand and Company Training in a timely manner
  • Strive to achieve 100% guest satisfaction
Education, Experience, Other Requirements:

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High School Diploma or GED

Preferred

  • AA or Bachelor's Degree
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success.

  • Be Transparent and Accountable
  • Be Actively Curious
  • Embrace Growth
  • Create Value for Stakeholders
  • Commit and Care

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

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