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Front Office Manager Jobs in Minnesota (NOW HIRING)

Homewood Suites

Front Office Manager

Bloomington, MN · On-site

$60K/yr

Our Front Office Manager regularly works scheduled Front Desk shifts while also providing leadership, coaching, scheduling, training, and administrative support. You'll also partner with our ...

TPI Hospitality

FRONT OFFICE MANAGER

Roseville, MN · On-site

$43K - $45K/yr

Front Office Manager - TPI Hospitality Location: Residence Inn by Marriott, Roseville Position: Front Office Manager Pay: 43K to 45K (based on experience) We all matter. We all make a difference. We ...

TPI Hospitality

Front Office Manager

Maple Grove, MN · On-site

$50K - $60K/yr

Front Office Manager - TPI Hospitality Location: Holiday Inn Maple Grove Position: Front Office Manager Shift: Full-time| Open Availability |Must be available Weekends and Holidays Salary: 50-60k ...

Spire Hospitality

Front Office Manager

Bloomington, MN

$64K - $67K/yr

As a Front Office Manager, you play a vital role in shaping these experiences, leading your team, elevating service standards, and bringing energy to the hotel's heart. Here, your voice matters.

Titan

Front Office Manager

Rochester, MN · On-site

Overview Administers front office functions and supervising of staff on a daily basis. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...

Spire Hospitality

Front Office Manager

Bloomington, MN · On-site

$64K - $67K/yr

As a Front Office Manager, you play a vital role in shaping these experiences, leading your team, elevating service standards, and bringing energy to the hotel's heart. Here, your voice matters.

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How much do front office manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for front office manager in Minnesota is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $27.07 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Minnesota?

The most popular types of Front Office jobs in Minnesota are:

What are popular job titles related to Front Office Manager jobs in Minnesota?

For Front Office Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Front Office Manager jobs in Minnesota look for?

The top searched job categories for Front Office Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Front Office Manager jobs?

Cities in Minnesota with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $48,360 per year, or $23.2 per hour.

Front Office Manager

Bloomington, MN • On-site

Homewood Suites
See more jobs at Homewood Suitesexternal

$60K/yr

Full-time

Re-posted 16 days ago

Job description

DESCRIPTION
Lead From the Front.
Homewood Suites by Hilton Minneapolis Mall of America is looking for a hands-on Front Office Manager who enjoys being part of the operation-not managing it from behind a desk.
This is an ideal opportunity for an experienced Front Desk Supervisor, Front Office Manager, or hospitality leader who loves working with guests, developing associates, solving problems, and creating a Front Office team that people want to be part of.
Our Front Office Manager regularly works scheduled Front Desk shifts while also providing leadership, coaching, scheduling, training, and administrative support.
You'll also partner with our Breakfast team to help ensure our complimentary breakfast operation is staffed, organized, welcoming, and delivering the experience our guests expect.
What You'll Do
Lead the Front Office
  • Work scheduled Front Desk shifts as part of your regular workweek based on business and staffing needs.
  • Lead Front Office associates through visible, hands-on leadership.
  • Recruit, train, coach, and develop Front Office team members.
  • Create schedules and help manage departmental labor.
  • Ensure Front Desk procedures and Hilton brand standards are consistently followed.
  • Handle guest concerns and help turn challenging situations into positive experiences.
  • Maintain strong communication and accountability across all Front Office shifts.
  • Help create a team culture where associates feel supported, recognized, and responsible for their performance.

Support Breakfast Operations
Our complimentary breakfast is an important part of the Homewood Suites guest experience.
You'll work closely with the Breakfast team to:
  • Support staffing and scheduling.
  • Help maintain service and presentation standards.
  • Coach and support Breakfast associates.
  • Monitor labor and departmental needs.
  • Step in to support the operation when needed.
  • Help create a welcoming start to our guests' day.

Support the General Manager
You'll work closely with the General Manager and gain exposure to the broader operation of the hotel.
Responsibilities may include:
  • Labor management and scheduling.
  • Guest satisfaction and service recovery.
  • Recruiting and onboarding.
  • Departmental expense management.
  • Operational reporting and follow-up.
  • Hotel safety, security, and brand standards.
  • Supporting hotel operations when the General Manager is unavailable.

This role provides an opportunity to continue developing your hotel leadership skills while remaining closely connected to the guests and associates you lead.
Who We're Looking For
You may be a great fit if you:
  • Genuinely enjoy working Front Desk and interacting with guests.
  • Believe managers should be visible and accessible to their teams.
  • Enjoy coaching people and helping associates become better at what they do.
  • Can hold people accountable while maintaining strong working relationships.
  • Are organized enough to balance Front Desk shifts with management responsibilities.
  • Stay calm when the hotel gets busy.
  • Notice problems and take ownership of solving them.
  • Are willing to help outside your primary department when the operation needs you.
  • Want to continue growing as a hotel leader.

Preferred Experience
  • 2+ years of hotel or hospitality leadership experience.
  • Front Office or Front Desk leadership experience strongly preferred.
  • Hilton experience strongly preferred.
  • Experience with scheduling and labor management.
  • Strong guest-service and problem-solving skills.
  • Strong communication, organization, and coaching abilities.
  • Ability to work a flexible schedule, including weekends and holidays as business needs require.

Why Join Us?
You'll join a hotel where leadership is expected to be present, involved, and connected to the team.
You'll have the opportunity to take real ownership of the Front Office, develop associates, influence the guest experience, support another important guest-facing department, and work closely with the General Manager while continuing to develop your own leadership skills.
If you're a hospitality leader who would rather lead beside your team than manage from an office, we'd like to meet you.
Lead Today. Learn Tomorrow. Grow Into the Future.
REQUIREMENTS
  • 2+ years of hotel or hospitality leadership experience, Strong leadership and problem-solving skills, Excellent interpersonal and written communication, Working knowledge of hotel software systems & Ability to work flexible shifts, including weekends

Soartress Hospitality is a young, vibrant, growing hotel company with properties currently in nine states. We are passionate about our entrepreneurial spirit and want all our associates to achieve their maximum potential as people, team members, and community leaders.
Homewood Suites by Hilton Minneapolis Mall of America is the closest Hilton to Mall of America with a team that has decades of experience. We work together as a team and want to ensure we bring on our next family member.

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