About the Role:
Bloomington Southside Dental Care is looking for a friendly and motivated front office Administrative Assistant to join our growing practice in Bloomington, IN! This is a fantastic opportunity to be the welcoming face of our office while playing a vital role in delivering an exceptional patient experience from the very first interaction.
Responsibilities:
- Greet and check in patients with a warm, professional demeanor at the front desk
- Schedule and confirm patient appointments using dental practice management software
- Verify dental insurance benefits
- Collect and post patient payments, co-pays, and manage billing inquiries
- Answer multi-line phones, respond to patient questions, and manage voicemails
- Maintain and update accurate patient records and medical histories
- Coordinate with clinical dental team to ensure smooth daily patient flow
Requirements:
- Previous dental front office experience required
- Familiarity with dental insurance verification and billing processes required
- Proficiency with dental practice management software (Dentrix or Dentrix Ascend)
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a fast-paced environment
- Dependable, punctual, and a collaborative team player
About Us:
Bloomington Southside Dental Care is a trusted dental practice proudly serving the Bloomington, IN community with comprehensive, compassionate dental care. Our patients love us for our friendly atmosphere, gentle approach, and commitment to making every visit a positive one. We foster a supportive team culture where every team member is valued and encouraged to grow.