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Front Desk Jobs in Iowa (NOW HIRING)

Staybridge Suites

Front Desk Manager

West Des Moines, IA · On-site

$16.75 - $21.50/hr

Join Our Team as a Front Desk Manager at Staybridge Suites in West Des Moines, IA! Are you a hospitality professional looking for a dynamic leadership role in a fast-paced and guest-centric ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA · On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Tru by Hilton Norwalk, Iowa, offers a rewarding opportunity to join a dynamic hospitality ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Tru by Hilton Norwalk, Iowa, offers a rewarding opportunity to join a dynamic hospitality ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$15.25 - $19.75/hr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Genesis Health Clubs

Front Desk Associate

Clive, IA · On-site

$10/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer calls * Knowledgeable of Clubs amenities and surroundings * Communicates kindly and sincerely using ...

My Place Hotels

Front Desk

Council Bluffs, IA · On-site

$14 - $17/hr

My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including: * Reservations/Check-ins/Check-outs.

My Place Hotels

Front Desk

Council Bluffs, IA · On-site

$14 - $17/hr

My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including: * Reservations/Check-ins/Check-outs.

CUSA, LLC

Front Desk Agent - Marriott

Ames, IA · On-site

$14 - $16/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Ames. When joining our ...

CUSA, LLC

Front Desk Agent - Marriott

Ames, IA · On-site

$14 - $16/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Ames. When joining our ...

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All JobsFront Desk JobsFront Desk Jobs in Iowa

Front Desk information

See Iowa salary details

$7

$14

$18

How much do front desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front desk in Iowa is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What kind of receptionist pays the most?

Experienced executive receptionists or front desk managers typically earn the highest salaries among receptionist roles, especially those with specialized skills, certifications, or in high-demand industries like healthcare or corporate sectors. Salaries can also increase with additional responsibilities, such as administrative support or bilingual abilities.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as real estate brokers, sales managers, or skilled trades like electricians and plumbers, which may require licensing or certifications. These positions typically rely on experience, skills, and performance rather than formal education and may involve commission-based pay or overtime opportunities.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

What is the job of a front desk?

A front desk worker, often called a receptionist or front desk clerk, is responsible for greeting visitors, answering phones, managing appointments, and providing information. They typically use computer systems and communication skills to support daily operations in offices, hotels, or medical facilities.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and managing schedules. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

What are front desk jobs?

Front desk jobs typically involve being the first point of contact for visitors, clients, or customers at a business, hotel, medical office, or other organization. Responsibilities often include greeting guests, answering phones, handling inquiries, scheduling appointments, and managing basic administrative tasks. Strong communication, organization, and customer service skills are essential for success in this role. Front desk staff play a key role in creating a positive first impression and ensuring smooth daily operations.

What Is a Front Desk Job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a Front Desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by Front Desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.
More about Front Desk jobs
What are the most commonly searched types of Front Desk jobs in Iowa? The most popular types of Front Desk jobs in Iowa are:
What are popular job titles related to Front Desk jobs in Iowa? For Front Desk jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Front Desk jobs in Iowa look for? The top searched job categories for Front Desk jobs in Iowa are:
What cities in Iowa are hiring for Front Desk jobs? Cities in Iowa with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Iowa as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,781 per year, or $14.3 per hour.

Front Desk Manager

Staybridge Suites

West Des Moines, IA • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Life, Retirement

This job post has expired today. Applications are no longer accepted.

IHG rating

5.6

Company rating: 5.6 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

74th of 108 rated hotels

Job description

Join Our Team as a Front Desk Manager at Staybridge Suites in West Des Moines, IA!

Are you a hospitality professional looking for a dynamic leadership role in a fast-paced and guest-centric environment? Look no further - Staybridge Suites in West Des Moines, IA is seeking a talented Front Desk Manager to join our team!

Job Responsibilities:

As the Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service for our guests. Your duties will include:

  • Supervising and leading a team of front desk agents
  • Providing training and guidance to front desk staff
  • Ensuring efficient check-in and check-out processes
  • Resolving guest issues and complaints in a timely and professional manner
  • Coordinating with other departments to ensure seamless guest experience
  • Managing room reservations and availability
  • Maintaining accurate records and reports
Qualifications:

We are looking for a candidate who possesses the following qualifications:

  • Prior experience in a front desk or guest services role
  • Strong leadership and communication skills
  • Exceptional customer service and problem-solving abilities
  • Proficiency in hotel management software and Microsoft Office suite; IHG and HotelKey experience a plus
  • Ability to work flexible hours, including evenings and weekends
  • Previous lead, supervisor, or management experience preferred
  • Comfortable coaching associates and holding brand standards

  • Organized, dependable, and able to manage multiple priorities

Why Join Us:

At Staybridge Suites, we pride ourselves on creating a positive and supportive work environment for our team members. As a Front Desk Manager, you will have the opportunity to:

  • Lead a talented team of hospitality professionals
  • Work in a modern and well-equipped hotel facility
  • Receive ongoing training and professional development opportunities
  • Enjoy competitive benefits and perks, 401K, life, health and dental insurance
  • Be part of a company that values teamwork, excellence, and guest satisfaction
About Us:

Staybridge Suites in West Des Moines, IA is a premier extended stay hotel offering top-quality accommodations and amenities for both business and leisure travelers. Our mission is to provide a comfortable and welcoming home away from home for our guests, and we are looking for dedicated professionals to help us deliver on that promise.

If you are a passionate and service-oriented individual with a desire to excel in the hospitality industry, we want to hear from you! Join our team at Staybridge Suites and embark on a rewarding career in hospitality management.


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Pay

Benefits

Hours and flexibility

Workplace

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About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

View All IHG Hotels & Resorts Jobs