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Full Time Front Desk Jobs in Iowa (NOW HIRING)

Beacon Hospitality Group

Be Seen First

Front Desk Agent - Full Time (1st, 2nd, and 3rd Shift)

Cedar Rapids, IA · On-site

$24K - $26K/yr

Staybridge Suites is seeking a reliable, professional, and guest-focused Full-Time Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in ...

Beacon Hospitality Group

Be Seen First

Front Desk Agent - Full Time (1st, 2nd, and 3rd Shift)

Cedar Rapids, IA · On-site

$24K - $26K/yr

Staybridge Suites is seeking a reliable, professional, and guest-focused Full-Time Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in ...

Wendling Quarries, Inc.

Front Desk Administrator

De Witt, IA · On-site

$12.75 - $17/hr

Front Desk Administrator Job Type: Full-Time Job Summary: The Administrative Services Coordinator provides administrative, customer service, financial processing, and operational support to Wendling ...

New

QuickVisit Urgent Care

Front Office Specialist

Osceola, IA · On-site

$14.25 - $18.25/hr

Medical Front Office Specialist Quick Visit Urgent Care - Osceola, Iowa We are seeking a full-time ... Ability to check patients in and out at the front desk to ensure patient flow and when needed

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All JobsFront Desk JobsFull Time Front Desk JobsFull Time Front Desk Jobs in Iowa

Full Time Front Desk information

See Iowa salary details

$7

$14

$18

How much do full time front desk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time front desk in Iowa is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.25 per hour, depending on experience, location, and employer.

What is a full time front desk?

Full Time Front Desk positions involve working at the reception area of an organization, such as a hotel, office, or medical facility, typically for 35-40 hours per week. Responsibilities include greeting visitors, answering phone calls, managing appointments, handling inquiries, and performing administrative tasks. These roles require strong communication, organization, and customer service skills, as front desk staff often serve as the first point of contact for clients or guests. Depending on the workplace, they may also handle check-ins, payments, or security procedures.

What are the key skills and qualifications needed to thrive as a full time front desk employee?

To thrive as a Full Time Front Desk employee, you need strong organizational skills, attention to detail, and proficiency with office administration, often supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and basic office equipment is typically required. Exceptional interpersonal communication, professionalism, and problem-solving abilities help you stand out in this customer-facing role. These skills are essential for efficiently managing front desk operations, ensuring a positive guest experience, and supporting smooth business workflow.

What are some common challenges faced by full time front desk staff, and how can they be managed effectively?

Full-time front desk staff often encounter challenges such as managing a high volume of inquiries, handling difficult guests or clients, and multitasking between administrative duties. Effective time management, strong communication skills, and maintaining a calm, professional demeanor are key to addressing these challenges. Utilizing scheduling tools, regularly collaborating with colleagues, and seeking support from supervisors can also help ensure smooth daily operations and reduce stress.

What is the difference between Full Time Front Desk vs Part Time Front Desk?

AspectFull Time Front DeskPart Time Front Desk
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Job ResponsibilitiesFull scope including guest check-in/out, phone handling, administrative tasksLimited responsibilities, often focusing on specific tasks
CredentialsUsually requires basic customer service skills, sometimes hospitality certificationSimilar credentials, but may require less experience
Work EnvironmentFront desk in hotels, offices, or clinics with full-time staffSame environments but with part-time staffing

Full Time Front Desk roles involve longer hours and broader responsibilities compared to Part Time Front Desk positions. Both roles require similar skills and credentials, but full-time positions typically offer more stability and comprehensive duties within the same work environments.

Can a shy person be a full time front desk?

A shy person can be a full-time front desk employee, as the role often involves customer service, communication, and organizational skills. Success depends on comfort with interacting with visitors and colleagues, and developing interpersonal skills can help shy individuals perform effectively in this position.

What are the most commonly searched types of Front Desk jobs in Iowa?

The most popular types of Front Desk jobs in Iowa are:

What cities in Iowa are hiring for Full Time Front Desk jobs?

Cities in Iowa with the most Full Time Front Desk job openings:

Full Time Front Desk jobs near you
Infographic showing various Full Time Front Desk job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,781 per year, or $14.3 per hour.

Full Time Front Desk Representative

Hilton Garden Inn | CR Hotel #1 LLC

Cedar Rapids, IA

$14.50 - $17.50/hr

Full-time

Re-posted 8 days ago

Job description

POSITION SUMMARY

The Guest Services Representative's primary role is to ensure the guest expectations are met and that the financial transactions related to the property are properly executed. The Guest Service Representative is responsible for orienting guests to the property, informing them of additional options and/or services, and anticipating the guest's needs. The role maintains a thorough knowledge of brand standards and procedures and all its grounds, products, and services as well as awareness of other roles and responsibilities throughout the organization. In addition to maintaining our vision by adhering to our values, this position must provide the highest level of service to our guests in all front desk-related functions while maximizing rate and occupancy.

Flexible availability for 1st Shift (8AM-3PM) and 2nd Shift (3PM-10PM), with mandatory alternating weekend availability.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Ensure the highest level of guest satisfaction by offering attentive service to every guest and associate; greet guest immediately with a friendly and sincere welcome.
  • Listen carefully to understand all guest requests, respond with appropriate action and provide accurate information.
  • Resolve any problems or issues quickly, efficiently and courteously.
  • Anticipate potential issues and problems and engage proactively to avoid them utilizing Service Recovery items as necessary.
  • Ensure guest, room and group event information gathered and data entered is accurate, up to date and properly communicated.
  • Support an organized and comprehensive filing system by documenting on purchases, reports and tracking logs.
  • Maintains, monitors and prepares guest/group requirements keeping information up to date and relays information as needed.
  • Deliver sales and upsell opportunities for all company products and services.
  • Maintain proper key management system.
  • Prepare list of expected arrivals, assist in preregistration activities and process advance reservations.
  • Create and maintain reservation records and prepare letters of confirmation and promptly process any cancellations and modifications.
  • Properly and accurately follows all cash-handling, check and credit processes and policies.
  • Verify credit card and required guest information.
  • Proficiently operate and enter data into all Front Office computer systems including property management, catering, Microsoft Office, Company branded or similar systems.
  • Remain up-to-date and familiar with procedures, activities at the company, local attractions, current events, directions and other information on the local area in order to provide accurate information at the Front Desk.
  • Performs pool monitoring as needed/required by state.
  • Ensures all areas of lobby, front desk and entrances are properly sanitized according to brand.
  • Wears proper uniform at all times and is warm, welcoming, and genuine.
  • Attend staff meetings as needed.
  • All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities.

JOB REQUIREMENTS

  • Customer Service-centric.
  • Can work on your own as well as part of a team.
  • Performs work well with speed, accuracy, and attention to detail.
  • Able to work well in stressful, high-pressure situations.
  • Ability to maintain confidentiality of guest information.
  • Clear and thorough communication skills.
  • Excellent problem-solving skills.
  • Ability to follow directions thoroughly and work with minimal supervision.
  • Ability to comprehend and use computerized reservation system.
  • Able to assimilate complex information, data, etc. from disparate sources and consider, adjust/modify to meet the constraints of particular.
  • Willing and able to work evenings, weekends and holidays; available for flexible scheduling to meet the needs of the department.
  • Must be able to handle a crisis in a calm, effective manner, including upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

EDUCATION and/or EXPERIENCE

High School education or GED required to accomplish the essential functions of this job; must be computer proficient and familiar with office equipment.

COMPANY VALUES

  • GRATEFUL. For all we have, for all we can do to be of service to others.
  • HELPFUL. To our Family and Community, Teammates and Guests.
  • KIND. To all, in everything we do.

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