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Front Desk Supervisor Jobs in Raleigh, NC (NOW HIRING)

Goshen Medical Center

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

Computer Skills Front Desk/Receptionist Immediate Supervisor Title: Site Leader QUALIFICATIONS: • High school diploma or equivalent • Associate degree in office assistant/medical assistant ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

Global Channel Management

Part Time Front Desk

Cary, NC · On-site

$15.25 - $19.50/hr

About the job Part Time Front Desk Part Time Front Desk needs 2 years' experience in a professional office environment required, experience with Oracle Financials preferred. Part Time Front Desk ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

White Lodging Services Corp

Phone Attendant

Raleigh, NC · On-site

$12.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...

Foot And Ankle Specialists

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Medical Front Desk Receptionist The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our ...

HYATT Hotels

Front Desk Agent

Raleigh, NC · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our ...

Fairmont

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

21c Museum Hotels

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Foot and Ankle Specialists

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide ...

Foot and Ankle Specialists

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide ...

TUMI Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests, managing check-ins and check-outs, handling reservations, and responding to guest inquiries. This role ...

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All JobsFront Desk Supervisor JobsFront Desk Supervisor Jobs in Raleigh, NC

Front Desk Supervisor information

See Raleigh, NC salary details

$8

$16

$25

How much do front desk supervisor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk supervisor in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.
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For Front Desk Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Front Desk Supervisor jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Front Desk Supervisor job openings:

Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,880 per year, or $18.7 per hour.

Front Desk/Receptionist

Goshen Medical Center

Lillington, NC • On-site

$12.50 - $16.25/hr

Other

Re-posted 5 days ago

Job description

Front Desk/Receptionist
Cape Fear Front Desk/Receptionist
Qualifications
  • Bilingual
  • Computer Skills

Job Description: Job Description
Front Desk/Receptionist
Immediate Supervisor Title: Site Leader
QUALIFICATIONS:
• High school diploma or equivalent
• Associate degree in office assistant/medical assistant preferred
• Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
• Ability to address patient concerns/questions in a positive proactive manner
• Ability to handle multiple tasks in a professional, organized, and friendly manner
• Excellent communication skills
• Career Readiness Certificate
RESPONSIBILITIES:
• Answer phones; take messages and route to appropriate personnel
• Unlock front door and receptionist window at required times
• Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
• Check patient in and out on computer system. This includes verification of insurance and demographic information
• Process office visit charges and patient payment transactions in a timely manner according to GMC policy
• Complete End-Of-Day reports and reconcile patient accounts with Site leader
• Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available
• Manage new patient requests. Set-up new patient packets and charts
• Maintain computer chart accuracy the information as soon as possible.
• Maintain cleanliness and organization of front desk and the office supply cabinet

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