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Apartment Complex Front Desk Jobs in Raleigh, NC

IVX Health

Front Desk Coordinator

Garner, NC · On-site

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic ...

IVX Health

Front Desk Coordinator

Garner, NC · On-site

$14.50 - $18.75/hr

Front Desk Coordinator Garner, North Carolina, United States Healthcare Front Desk Coordinator ... To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our ...

IVX Health

Front Desk Coordinator

Garner, NC

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic ...

DRIFTWOOD HOSPITALITY MANAGEMENT

$16.75 - $21.50/hr

Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest ... Assists other Front Desk Personnel when need. * Perform any related duties as requested by ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest ... Assists other Front Desk Personnel when need. * Perform any related duties as requested by ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13.50 - $17/hr

Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest ... Assists other Front Desk Personnel when need. * Perform any related duties as requested by ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC

$15 - $16/hr

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

Responsibilities include: -Monitoring incoming issues that are resolved by the front line Help Desk ... complex issues that include replicating, isolating and identifying a root cause while providing ...

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All JobsApartment Complex Front Desk JobsApartment Complex Front Desk Jobs in Raleigh, NC

Apartment Complex Front Desk information

See Raleigh, NC salary details

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How much do apartment complex front desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for apartment complex front desk in Raleigh, NC is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.83 per hour, depending on experience, location, and employer.

What are the main responsibilities of an apartment complex front desk staff member?

An Apartment Complex Front Desk staff member is responsible for greeting residents and visitors, answering questions, managing mail and package deliveries, and assisting with maintenance requests. They often handle phone calls, coordinate with property management, and help enforce building security policies. Their role is essential in providing excellent customer service and ensuring the smooth operation of the apartment complex's daily activities.

What are the key skills and qualifications needed to thrive as an apartment complex front desk attendant, and why are they important?

To excel as an Apartment Complex Front Desk attendant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, telephone systems, and security protocols is typically required. Outstanding customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure efficient operations, resident satisfaction, and a safe, welcoming environment within the apartment complex.

What are some common challenges faced by front desk staff at an apartment complex, and how can they be managed?

Front desk staff at apartment complexes often encounter challenges such as handling resident complaints, managing high visitor traffic, and juggling multiple tasks simultaneously. Effective communication skills, strong organizational habits, and a calm demeanor are essential for resolving issues efficiently and maintaining a welcoming environment. Many front desk roles also rely on teamwork, working closely with property managers, maintenance staff, and security to ensure smooth daily operations. Training and support from management can further help staff navigate these challenges and provide excellent service to residents.

What is the difference between Apartment Complex Front Desk vs Leasing Agent?

AspectApartment Complex Front DeskLeasing Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, real estate license often preferred
Work EnvironmentFront desk, lobby, reception areaOffice, leasing office, property tours
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property management firms
Common Search & ComparisonYesYes

The Apartment Complex Front Desk primarily handles guest reception, inquiries, and administrative tasks at the building lobby, focusing on resident services. In contrast, a Leasing Agent actively promotes and manages lease agreements, conducts property tours, and seeks new tenants. While both roles require customer service skills and work within property management environments, the Front Desk role is more administrative, whereas the Leasing Agent is sales-oriented.

What are popular job titles related to Apartment Complex Front Desk jobs in Raleigh, NC?

For Apartment Complex Front Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Apartment Complex Front Desk jobs in Raleigh, NC look for?

The top searched job categories for Apartment Complex Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Apartment Complex Front Desk jobs?

Cities near Raleigh, NC with the most Apartment Complex Front Desk job openings:

Apartment Complex Front Desk jobs near you
Infographic showing various Apartment Complex Front Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,674 per year, or $15.2 per hour.

Front Desk Coordinator

Garner, NC • On-site

IVX Health
Health Care and Social Assistance • 51 - 200 employees

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Uninterrupted breaks

Learn more about IVX Healthexternal

$14.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Healthcare Front Desk Coordinator
Full Time | Monday-Friday, Saturday rotation | 8am - 5pm | Infusion Center-Based
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
  • Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
  • Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
  • Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
  • Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
  • Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
  • Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For
  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
  • Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
  • Supportive Culture: Work with a compassionate, values-driven team
  • Professional Growth: Tuition reimbursement, CEU access, and development opportunities
  • Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
  • Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

About IVX Health
IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.
Guided by Our Purpose
Mission: To improve the lives of those we care for by redefining the care experience.
Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.
Benefits & Perks
Eligible employees may receive:
  • Medical, Dental, and Vision Coverage
  • Prescription Drug Coverage and Telemedicine Services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
  • 401(k) Retirement Plan with Company Match
  • Life, AD&D, and Disability Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
  • Fertility and Family Planning Support
  • Tuition Reimbursement and Certification Assistance
  • Continuing Education and Professional Development Resources
  • Employee Assistance Program and Wellness Support
  • Paid Time Off
  • Volunteer Time Off and Charitable Giving Match
  • Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.
IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.
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