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Front Desk Office Jobs (NOW HIRING)

Mercer University

Front Desk Office Assistant

Macon, GA · On-site

$10/hr

Front Desk Office Assistant A Student Worker is responsible for providing assistance to the Dean's Secretary/Faculty and Staff/ OR maintaining social media website under the direction Associate Dean.

ETERNA SMILES PLLC

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Front Desk / Patient Coordinator - Orthodontic Office

Washington, DC

$18.50 - $24.25/hr

We are seeking a friendly, reliable, organized, and professional Front Desk/Office Admin to join our orthodontic team. Responsibilities include greeting patients, scheduling appointments, answering ...

Mercer University

Front Desk Office Assistant

Macon, GA · On-site

$10/hr

Front Desk Office Assistant A Student Worker is responsible for providing assistance to the Dean's Secretary/Faculty and Staff/ OR maintaining social media website under the direction Associate Dean.

StepStone Hospitality

Front Desk Agent

Maryland Heights, MO · On-site

$13.75 - $17.50/hr

Previous front desk, office management, or healthcare administration experience preferred. * Excellent verbal and written communication skills. * Proficiency in using scheduling and billing software ...

We Treat Feet Podiatry

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Front Desk Receptionist

Frederick, MD · On-site

$18 - $20/hr

We are seeking a Front Desk Receptionist for busy Podiatry office in Frederick, MD. Must have reliable transportation to travel between office locations. Responsibilities: * Retrieve patient ...

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Front Desk Office information

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How much do front desk office jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for front desk office in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are front desk office staff?

Front desk office staff, often known as receptionists or front desk clerks, are responsible for greeting visitors, answering phones, handling inquiries, and managing the flow of people and information in an office or business. They serve as the first point of contact for clients and guests, ensuring a welcoming and professional environment. Their duties also include scheduling appointments, managing correspondence, and performing basic administrative tasks. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Desk Office professional, and why are they important?

To thrive as a Front Desk Office professional, you need strong organizational abilities, customer service skills, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling systems, and multi-line phone systems is typically required. Excellent communication, professionalism, and the ability to remain calm under pressure make someone stand out in this role. These skills and qualities ensure efficient office operations, positive first impressions, and effective resolution of inquiries and issues.

What is a front desk office job?

A front desk office job involves managing reception duties such as greeting visitors, answering phones, scheduling appointments, and handling administrative tasks. It requires good communication skills, organization, and often the use of office software like Microsoft Office or booking systems. The role typically requires a professional appearance and the ability to multitask in a busy environment.

How does a Front Desk Office professional typically interact with other departments within an organization?

Front Desk Office professionals regularly serve as the primary point of contact between visitors, clients, and internal teams. They coordinate with departments such as HR for interview scheduling, Facilities for maintenance requests, and Administration for mail and supply deliveries. Strong communication and multitasking skills are essential, as front desk staff often relay important messages, assist with event coordination, and help ensure a smooth flow of information throughout the office. This collaborative aspect of the role offers valuable exposure to various areas of the organization and can open doors for future career advancement.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers with additional responsibilities and experience can also earn higher wages, especially in large organizations or corporate environments.

What is the work of a front desk office?

A front desk office worker, often called a receptionist or front desk clerk, is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. They serve as the first point of contact in an organization and often use office software to handle correspondence and scheduling.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, with annual salaries ranging from approximately $27,000 to $31,000. Wages can vary based on experience, location, and the industry they work in, and some positions may require proficiency with office software and customer service skills.

What is the difference between Front Desk Office vs Receptionist?

AspectFront Desk OfficeReceptionist
CredentialsHigh school diploma; some roles may require administrative trainingHigh school diploma; customer service skills
Work EnvironmentFront desk of hotels, offices, clinics, or corporate buildingsFront desk or reception area in similar settings
Employer & Industry UsageHotels, healthcare, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Common Search & ComparisonOften compared for customer service and administrative dutiesOften compared for greeting visitors and managing appointments

The term "Front Desk Office" generally refers to a broader administrative role managing front desk operations across various industries, while a "Receptionist" typically focuses on greeting visitors and handling basic administrative tasks. Both roles require customer service skills and are essential for smooth front-line operations, but the Front Desk Office may encompass additional responsibilities like administrative support and coordination.

More about Front Desk Office jobs
What cities are hiring for Front Desk Office jobs? Cities with the most Front Desk Office job openings:
What are the most commonly searched types of Front Desk Office jobs? The most popular types of Front Desk Office jobs are:
What states have the most Front Desk Office jobs? States with the most job openings for Front Desk Office jobs include:
What job categories do people searching Front Desk Office jobs look for? The top searched job categories for Front Desk Office jobs are:
Front Desk Office jobs near you
Infographic showing various Front Desk Office job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.
Enrollment Front Desk Office Manager

Enrollment Front Desk Office Manager

Alfred University

Alfred, NY • On-site

$14.75 - $19.25/hr

Full-time

Posted 11 days ago

Alfred University rating

7.4

Company rating: 7.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

286th of 537 rated colleges and universities

Job description

The Enrollment Front Desk Office Manager serves as the first point of contact and face of Enrollment and is responsible for leading all front-facing operations within the Welcome Center. This role ensures a high-touch, concierge-level experience for prospective students, families, and visitors while managing the day-to-day operational flow across Admissions, Financial Aid, Operations, and related enrollment functions.
This position owns the front desk, visitor experience, and Welcome Center operations, including staffing, training, communication flow, and coordination across all enrollment units. The Office Manager plays a critical role in shaping first impressions, removing barriers, and ensuring a seamless, personalized experience from arrival through enrollment.
Rate: $20.23-$21.40, 35-hours per week
Key Responsibilities:
Welcom Center & Front Desk Leadership:
  • Serve as the primary front-facing representative for Enrollment, delivering a warm, professional, and personalized experience to all visitors.
  • Oversee all daily operations of the Welcome Center, ensuring seamless coordination of appointments, walk-ins, and visitor flow.
  • Manage and maintain a high-functioning front desk operation, including coverage, scheduling, and service standards.
  • Establish and enforce customer service protocols that reflect a concierge-level experience.
  • Responsible of the Admissions email inbox, and answering the main phone line.
  • Ensure the Welcome Center environment is inviting, organized, and brand-aligned at all times.
Operational Management & Coordination:
  • Act as the central hub for enrollment operations, coordinating across Admissions, Financial Aid, and Operations.
  • Manage front-end operational workflows including visitor check-in, appointment routing, and communication handoffs.
  • Partner with Enrollment Operations to ensure accurate data entry, visit tracking, and CRM (Slate) utilization.
  • Identify inefficiencies and implement process improvements to streamline the visitor and student experience.
  • Support real-time problem solving for students and families, ensuring quick resolution or appropriate escalation.
Visitor Experience & Personalization:
  • Design and implement a high-impact, personalized visit experience for all campus guests.
  • Coordinate daily visit logistics including individual visits, group visits, and special populations.
  • Serve as a relationship builder, ensuring families feel supported, informed, and confident in Alfred University.
  • Partner with admissions counselors and financial aid staff to ensure seamless handoffs and consistent messaging.
  • Monitor visitor feedback and continuously enhance the end-to-end experience.
Studetn Staff Leadership Ambassadors & Front Desk Team):
  • Hire, train, and supervise student ambassadors and front desk staff.
  • Develop a structured training program focused on customer service, communication, and brand representation.
  • Ensure consistent, high-quality delivery of tours, greetings, and visitor interactions.
Events & Visits Integration (Operational Focus):
  • Support execution of major enrollment events (Open Houses, Accepted Student Days) with a focus on logistics and visitor flow.
  • Ensure all events align with Welcome Center operations and service standards.
  • Coordinate cross-functional logistics with campus partners to ensure smooth execution.
Qualifications-Education & Experience, Knowledge, Skills & Abilities:
  • Bachelor's degree required
  • 3+ years of experience in customer service, operations, or front-facing management
  • Experience supervising staff (student or professional)
Essential Functions:
  • With or without reasonable accommodations the incumbent must be able to read and write and speak the English language at a college level, be capable of performing sometimes complex mathematical calculations, statistical calculations and other higher mathematical operations, must be able to communicate with all evels of the institution in written and spoken form. The individual must be able to work independently. The ability to maintain regular and prompt attendance is essential to the successful performance of this position. Other essential functions may be required. A valid driver's license is required.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Alfred University:
Lighting the way for students since 1836."We've always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community have made us a unique kind of leader since 1836."
Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest coeducational college in the United States as well as one of the earliest nineteenth century colleges to have enrolled African American and Native American students. It has a long-standing history of educating socially conscious students who make a difference in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232-acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu.
Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.

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