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Front Desk Manager Jobs in Springfield, OR (NOW HIRING)

Dental Office

Front Office Manager

Springfield, OR · On-site

$30 - $50/hr

Ensure systems and processes are followed consistently * Assist with front desk duties and daily ... Must be willing to actively work alongside the team, not just manage from a distance Our Ideal ...

Peachtree Hospitality Management

Night Auditor

Eugene, OR · On-site

$15 - $20/hr

Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. * Maintain and clean the lobby and bathroom as needed. * Communicates all information to ...

Peachtree Hospitality Management

Night Auditor

Eugene, OR · On-site

$15.25 - $20.25/hr

Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. * Maintain and clean the lobby and bathroom as needed. * Communicates all information to ...

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Front Desk Manager information

See Springfield, OR salary details

$10

$19

$30

How much do front desk manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk manager in Springfield, OR is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.88 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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The most popular types of Front Desk jobs in Springfield, OR are:

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The top searched job categories for Front Desk Manager jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Front Desk Manager jobs?

Cities near Springfield, OR with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

Front Desk Agent- Hyatt Place- Eugene

Merete Hotel Management

Eugene, OR • On-site

$14.50 - $18.25/hr

Other

Medical, PTO

Posted 15 days ago

Job description

Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you'll tackle exciting challenges and grow. See which positions are open and apply today.
We offer
  • Competitive Pay
  • Flexible Scheduling
  • Career Development / Advancement Opportunities
  • Paid Time Off
  • Health Benefits
  • Travel Industry Discounts
At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.
Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
FRONT DESK AGENT- Both Part time and Full time
SUMMARY
Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests' accounts, making and confirming reservations, and presenting statements and collecting payments from guests.
ESSENTIAL FUNCTIONS
  • Register guests to the proper accommodations upon arrival.
  • Make, change, or cancel guest's reservations at their request.
  • Accommodate guest with any problems or requests they have.
  • Update information in the computer system as needed.
  • Communicate with other departments to fulfill guest needs.
  • Answer telephones.
  • Maintain keys in secure areas.
  • Attend all mandatory meetings.
  • May be required to drive Shuttle Van if applicable.
  • Report all unsafe conditions immediately.
  • Keep work area neat and organized.
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Consistently at work and on time, follows instructions and accepts feedback.
  • Complete other duties as assigned by supervisor to include cross training.
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.
PHYSICAL DESCRIPTION
  • Constantly standing at the Front Desk on tile or carpet.
  • Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees).
  • Lifting /carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
  • Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
WORKING CONDITIONS
  • Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
  • Must adhere to the Hotel's safety standards and procedures. Exposed to computer printer noise, and telephone noise.
SUCCESS FACTORS
  • Effectively and accurately check guests in and out.
  • Ensure prompt and courteous service to guests to ensure all guest experiences are distinctively supreme.
  • Follow all safety procedures.
  • Ensure kind and courteous behavior towards coworkers.
  • Communicate effectively both written and verbal with the public and other team members.
  • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Customer service experience necessary.
  • Prior cash handling experience preferred.
  • Experience working with computers and operating keyboards.
  • Must pass criminal background check.

Apply