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Front Desk Associate Jobs in Springfield, OR (NOW HIRING)

Courtesy Inn

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Night Front Desk Associate

Eugene, OR · On-site

$16 - $18/hr

Perform various clerical tasks as needed Front Desk Agent Requirements and Qualifications * High school diploma or GED equivalent preferred * Previous experience in customer service and/or ...

Courtesy Inn

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Night Front Desk Associate

Eugene, OR · On-site

$16 - $18/hr

Perform various clerical tasks as needed Front Desk Agent Requirements and Qualifications * High school diploma or GED equivalent preferred * Previous experience in customer service and/or ...

RRI West Management LLC

Front Desk Agent

Springfield, OR

$16.50 - $17/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage between $16.50 and $17 per hour. Depending on experience! When it comes to our employees, we believe no one does it better than ...

Schulte

Night Auditor - Graduate by Hilton Eugene

Eugene, OR · On-site

$15 - $20/hr

M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system ... Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time ...

Camping World

Receptionist

Coburg, OR

$14 - $16.82/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

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Front Desk Associate information

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$7

$14

$18

How much do front desk associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for front desk associate in Springfield, OR is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.44 per hour, depending on experience, location, and employer.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What is the role of a front desk associate?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. They often use computer systems and customer service skills to ensure smooth operations at the reception area.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Springfield, OR? The most popular types of Front Desk jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Front Desk Associate jobs? Cities near Springfield, OR with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Springfield, OR as of May 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $30,079 per year, or $14.5 per hour.
Night Front Desk Associate

Night Front Desk Associate

Courtesy Inn

Eugene, OR • On-site

$16 - $18/hr

Other

Retirement

Posted 6 days ago

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Job description

  • Greet guests with a welcoming smile and friendly demeanor
  • Perform all guest check-in and check-out procedures
  • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
  • Collect payment for room charges and other fees
  • Answer phones
  • Check and send emails
  • Make and confirm reservations
  • Maintain a clean and tidy work space at all times
  • Inform guests of hotel amenities and offerings
  • Be informed and up-to-date on all types of room accommodation and availability
  • Communicate with housekeeping
  • Provide local information on restaurants, special sites, activities, etc.
  • Resolve customer complaints and problems calmly and effectively
  • Notify management of any serious issues that you cannot resolve
  • Maintain a friendly, personable disposition
  • Perform various clerical tasks as needed

Front Desk Agent Requirements and Qualifications

  • High school diploma or GED equivalent preferred
  • Previous experience in customer service and/or hospitality industry preferred
  • Experience using hotel booking software a plus
  • Computer literate and proficient using Microsoft Suite
  • Personable and outgoing when dealing with guests
  • Professional phone demeanor
  • Excellent customer service skills
  • Ability to maintain calm, polite, and patient in stressful situations
  • Organized and detail-oriented
  • Ability to connect with guests and consistently give them a positive customer experience
  • Must be able to work 40+ hrs a week

Company Description

We are a 34 room independent motel in Downtown Eugene. We have 10 or less employees at any given time.
We get great reviews from our guest and we are looking for a team player who has excellent work ethic and takes pride in there work.
You can check out our website at www.courtesyinneugene.com.
Our staff is like family!