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Front Desk Manager Jobs in Remote, OR (NOW HIRING)

UMPQUA VALLEY FINANCIAL LLC

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Front Desk Representative

Roseburg, OR · On-site

$34K - $36K/yr

The Front Desk Representative will serve as the welcoming face of our CPA firm, managing daily interactions with clients and visitors while providing essential administrative support. This role ...

Oak Park by Cogir

Weekend Concierge

Roseburg, OR · On-site

$15 - $19.25/hr

This position will provide front desk coverage and exceptional customer service by consistently ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...

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Front Desk Manager information

See Remote, OR salary details

$10

$19

$29

How much do front desk manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk manager in Remote, OR is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
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What are the most commonly searched types of Front Desk jobs in Remote, OR?

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Front Desk Manager jobs near you

Front Desk Representative

UMPQUA VALLEY FINANCIAL LLC

Roseburg, OR • On-site

$34K - $36K/yr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Front Desk Representative will serve as the welcoming face of our CPA firm, managing daily interactions with clients and visitors while providing essential administrative support. This role requires exceptional organizational skills and a friendly demeanor to ensure smooth front desk operations and a positive client experience. The representative will report directly to Human Resources and use Microsoft Outlook and Google Calendar for appointment scheduling.

Responsibilities

  • Greet customers and visitors warmly and professionally
  • Handle incoming phone calls and direct them appropriately
  • Schedule appointments using Microsoft Outlook and Google Calendar
  • Manage visitor check-ins and maintain visitor logs
  • Process payments efficiently and accurately
  • Disseminate information and respond to client inquiries
  • Receive, sort, and distribute mail
  • Maintain accurate records and front desk documentation

Preferred Qualifications

  • 1+ years of experience in customer service
  • High school diploma or equivalent
  • Proficiency in Microsoft Office
  • Strong communication and organization skills
  • Ability to multitask and manage time effectively
  • Conflict resolution and phone etiquette expertise