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Front Desk Manager Jobs in Reston, VA (NOW HIRING)

The Fitness Equation

Front Desk Manager

Ashburn, VA

$17.50 - $22.50/hr

Front Desk Manager The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities * Providing world class customer service during daily interaction ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities * Providing world class customer service during daily interaction with club members and ...

Ogden Cap Properties

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

Front Desk Manager The Jefferson in Washington D.C. is currently recruiting for a Front Desk Manager to join our highly acclaimed and award winning hotel. The Jefferson, Washington D.C. has been ...

Ogden CAP

Front Desk Manager

Washington, DC

$19.25 - $25/hr

C. is currently recruiting for a Front Desk Manager to join our highly acclaimed and award winning hotel. The Jefferson, Washington D.C. has been named one of the top hotels in Washington, D.C. and ...

Nova Plastic Surgery Llc

Front Desk Coordinator

Ashburn, VA · On-site

$16.50 - $21.50/hr

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring ... Manage online store payments and gift cards * Managing Incoming and Outgoing Calls * Demonstrate ...

Emory Conference Center Hotel

FRONT DESK AGENT

Herndon, VA · On-site

$14.75 - $18.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels & Resorts

FRONT DESK AGENT

Herndon, VA

$14.75 - $18.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key duties and responsibilities ...

Hotel Spero

FRONT DESK AGENT

Herndon, VA

$14.75 - $18.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key duties and responsibilities ...

Courtyard Dulles Airport Herndon

Front Desk Agent

Herndon, VA · On-site

$14.75 - $18.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels and Resorts

Front Desk Agent

Herndon, VA

$14.75 - $18.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54.63K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD

$54.63K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD

$54.63K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Hotel Spero

FRONT DESK AGENT

Washington, DC

$21.50/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

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How much do front desk manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for front desk manager in Reston, VA is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.02 per hour, depending on experience, location, and employer.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher salaries, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Reston, VA? The most popular types of Front Desk jobs in Reston, VA are:
What are popular job titles related to Front Desk Manager jobs in Reston, VA? For Front Desk Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Front Desk Manager jobs in Reston, VA look for? The top searched job categories for Front Desk Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Front Desk Manager jobs? Cities near Reston, VA with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Front Desk Manager

Front Desk Manager

The Fitness Equation

Ashburn, VA

$17.50 - $22.50/hr

Other

Posted 22 days ago

Job description

Front Desk Manager

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager:

Key Responsibilities

  • Providing world class customer service during daily interaction with club members and guests, greeting them with friendly, enthusiastic attitude and getting to know them by name
  • Maintaining Front Desk staff schedules, hiring and training to ensure Front Desk staff coverage and punctuality, particularly with opening and closing the club on time daily
  • Answering telephones and emails and communicating information to members, guests, and staff in a professional manner
  • Checking in members and guests and transitioning them to other areas, departments, and staff of the club
  • Selling and training staff to sell products and services available at the front desk such as towel service, drinks, TFE apparel, etc.
  • Addressing member and guest issues in a professional, calm and controlled manner, transitioning issues which require escalation to management as needed ensuring issues are documented per club policy and issues concerning safety are addressed per club policy
  • Maintaining a clean and organized front desk and lobby work area, also reporting on cleanliness and maintenance needs in club
  • Completing Front Desk staff timesheets for payroll and submitting them on time
  • Communicating company information (company goals, policies, procedures, etc.) to Front Desk staff
  • Creating and maintaining a phone/email/text tree for Front Desk staff and other staff the Front Desk needs to contact routinely

    • Qualifications

    • H.S. diploma or GED minimum

    Preferred Qualifications

    • B.A. or B.S. in recreation, fitness, business, or related field preferred.
    • Previous experience in the fitness industry

    TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.

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